Move Mate review 2026 (Melrose, MA)
Updated
Move Mate, a Melrose, MA moving company, ranks #160 of 299 movers in Massachusetts, with a moveBuddha rating of 3.36/5.
98% of Move Mate's 125 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Move Mate measures up
Move Mate ranks #160 out of 299 movers in Massachusetts with a moveBuddha Score of 3.36 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.36.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Move Mate moveBuddha Certified?
Move Mate is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Move Mate hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Move Mate?
Out of 125 verified reviews, 98% of customers left a positive review about Move Mate in Melrose, MA. 1.6% of reviews are negative. Move Mate has a 8% higher positive review percentage than the average Massachusetts moving company (98% vs the Massachusetts state average of 90%).
- Positive98.4%(123)
- Negative1.6%(2)
Based on 125 reviews across Google, Yelp, and other review sites.
What customers like about Move Mate
Affordable rates
Many reviewers found Move Mate to be more budget-friendly than competitors without sacrificing quality.
Efficient service
Many customers praise Move Mate for completing moves smoothly and with minimal downtime.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Move Mate's attention to detail.
Quick response times
Customer support at Move Mate was often noted for responding to questions or concerns almost immediately
Respectful of property
Customers appreciated how carefully Move Mate's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“Zack was responsive and a good communicator. The movers were respectful, on time, efficient and careful with all of our things. Very reasonable price—lower than 2 other companies.”
May WakamatsuVerified ReviewerGoogle“They answer their phone, respond quickly, were available right away, communication was great, and their prices are good. They arrived on time and were careful with furniture and the building.”
Mary GrimmerVerified ReviewerGoogle“We had to book the day before our move and had an amazing experience. They were on time, worked super efficiently, and everything arrived just how we packed it with no damage.”
kylie haggisVerified ReviewerGoogle“A crew of three arrived on time, worked very professionally, handled everything with great care, and offered a very reasonable price, cheaper than other moving companies we checked.”
Ailu WuVerified ReviewerGoogle
Most common complaints about Move Mate
Damage to items
Some customers reported that items were damaged during packing or loading.
What negative reviewers say
“The second move was late, arrived with a van instead of a truck, and damaged an antique table and bureau. Zack did not respond to calls or texts, and there was no apology.”
Mary Ellen TeroVerified ReviewerGoogle“They gave a low estimate, then added many hours. They ruined my bedding set, which cost more than $15,000, and did not resolve the problem.”
Carlos SmithVerified ReviewerGoogle
Move Mate
3.36Melrose, MA
Save more than 30% on average by comparing movers before you book.
Move Mate
3.36
Melrose, MA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Move Mate, then see how it compares with other top-rated movers in Melrose.
Compare prices side by side
See where Move Mate lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Move Mate offer?
Move Mate takes on small moves and commercial moves, alongside packing and packing materials.
Services offered
Is Move Mate licensed and insured?
moveBuddha holds no federal licensing record for Move Mate in Melrose, MA. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Move Mate holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Move Mate cost?
Move Mate lists an hourly rate of $129, in line with the Massachusetts average of $129/hr. At that rate, a studio or 1-bedroom move (3–5 hours with 2 movers) would come to about $400–$650. Larger homes need more movers and hours: totals from similar movers typically run $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Massachusetts moving companies similar to Move Mate typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Move Mate offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Massachusetts moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Move Mate offer?
- Accepts
- Credit CardsCash
- Deposit
- Required to book
Move Mate accepts credit cards and cash. A deposit is required to book. Move Mate's terms: A deposit is required to reserve and confirm the moving date, truck, and movers. It is deducted from the final balance, but is non-refundable if the job is canceled.
How Move Mate compares with other local movers
With a moveBuddha score of 3.36 out of 5, Move Mate trails the five top-rated movers near Melrose, 1.28 points behind Olympia Moving & Storage. Move Mate's score rests on 125 reviews, fewer than any of the five. Where Move Mate falls behind is review quality, with the lowest review quality score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Boston Best Rate MoversWaltham | 4.72 | 1,369 | 4.7 | 4.7 | A+ |
| 2 | Flash MovingWaltham | 4.70 | 620 | 5.0 | 5.0 | A+ |
| 3 | Poseidon MovingBrookline | 4.70 | 325 | 4.4 | 4.1 | A+ |
| 4 | Gentle Giant Moving CompanyBoston | 4.64 | 1,924 | 4.9 | 4.1 | A+ |
| 5 | Olympia Moving & StorageWatertown | 4.64 | 735 | 4.6 | 3.7 | A+ |
| 6 | Move MateThis mover · ranks #6 | 3.36 | 125 | — | — | — |
How does Move Mate compare to other Massachusetts movers?
- moveBuddha score#160 of 299(worse than average)
3.36vs 3.73 avg
Move Mate scores 3.36, below the Massachusetts average of 3.73, and ranks #160 of 299 Massachusetts movers.
- Positive reviews#74 of 299(better than average)
98%vs 90% avg
Move Mate has 98% positive reviews, above the Massachusetts average of 90%, and ranks #74 of 299 Massachusetts movers.
- Negative reviews#82 of 299(better than average)
2%vs 9% avg
Move Mate has 2% negative reviews, below the Massachusetts average of 9%, and ranks #82 of 299 Massachusetts movers. A lower percentage is better.
- Reviews analyzed#111 of 299(worse than average)
125vs 245 avg
Move Mate has 125 reviews analyzed, below the Massachusetts average of 245, and ranks #111 of 299 Massachusetts movers.
| Metric | This moverMove Mate | Massachusetts avg | Massachusetts rank | Difference |
|---|---|---|---|---|
| moveBuddha score#160 of 299 in Massachusetts | 3.36 | 3.73 | #160 of 299 | −0.37(worse than average) |
| Positive reviews#74 of 299 in Massachusetts | 98% | 90% | #74 of 299 | +8 pts(better than average) |
| Negative reviewsLower is better#82 of 299 in Massachusetts | 2% | 9% | #82 of 299 | −7 pts(better than average) |
| Reviews analyzed#111 of 299 in Massachusetts | 125 | 245 | #111 of 299 | −120(worse than average) |
Compared with 299 Massachusetts movers with moveBuddha profiles. Rank #1 is the best in Massachusetts.
Move Mate
3.36Melrose, MA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Move Mate, then see how it compares with other top-rated movers in Melrose.
Compare prices side by side
See where Move Mate lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Move Mate
3.36
Melrose, MA
Final verdict: Move Mate
Move Mate earns a 3.36/5 moveBuddha Score and ranks #160 among Massachusetts movers, with 98% positive feedback across 125 customer reviews.
Customers consistently praise its affordable rates and efficient service. It is best for customers prioritizing strong communication, careful handling of belongings, and reliable service experience.
The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Move Mate
3.36
Melrose, MA
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Massachusetts moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Helpful Massachusetts moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.