Reliable Movers and Removal review 2026 (Auburn, NY)
In business since 1999 · Updated
Reliable Movers and Removal, an Auburn, NY moving company, ranks #51 of 505 movers in New York, with a moveBuddha rating of 4.42/5.
92% of Reliable Movers and Removal's 178 verified customer reviews are positive. Customers most often praise its transparent pricing, while the most common complaint involves broken promises.
In business since 1999, Reliable Movers and Removal holds active FMCSA registration (USDOT #1605981) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Reliable Movers and Removal measures up
Across 178 reviews, Reliable Movers and Removal in Auburn, NY is rated 4.8/5 on Google (192 reviews) and 3.9/5 on Yelp (29 reviews), and has an A+ rating from the Better Business Bureau.
Reliable Movers and Removal ranks #51 out of 505 movers in New York with a moveBuddha Score of 4.42 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.42.
- Website
- 5.0
- Industry experience
- 5.0
- Brand
- 4.5
- Review quality
- 4.5
- Customer service
- 4.4
Google rating
Based on 192 reviews
Yelp rating
Based on 29 reviews
Better Business Bureau
Based on BBB profile
Is Reliable Movers and Removal moveBuddha Certified?
Reliable Movers and Removal is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Reliable Movers and Removal hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Reliable Movers and Removal?
Out of 178 verified reviews, 92% of customers left a positive review about Reliable Movers and Removal in Auburn, NY. 6.7% of reviews are negative and 1.1% are neutral. Reliable Movers and Removal has a 4% higher positive review percentage than the average New York moving company (92% vs the New York state average of 88%).
- Positive92.1%(164)
- Neutral1.1%(2)
- Negative6.7%(12)
Based on 178 reviews across Google, Yelp, and other review sites.
What customers like about Reliable Movers and Removal
Transparent pricing
Many reviewers felt confident booking with Reliable Movers and Removal due to honest, upfront pricing and no surprise fees.
Affordable rates
Many reviewers found Reliable Movers and Removal to be more budget-friendly than competitors without sacrificing quality.
Experienced movers
With years of experience, Reliable Movers and Removal's crew brought confidence and know-how to each move.
Flexibility
Clients liked that Reliable Movers and Removal was willing to adjust schedules or accommodate last-minute changes.
Consistency and follow-up
Reviewers liked that Reliable Movers and Removal stayed in touch before and after the move to ensure everything went smoothly.
What positive reviewers say
“Our first time ever hiring movers. It was so easy. The crew showed up on time and were professional. They handled large items with ease, and there were no hidden costs; the price was very reasonable.”
GoogleVerified Reviewer “Jennifer and Michael gave me a binding estimate, and the amount remained the same on moving day. Kevin's expertise at packing the truck is commendable.”
GoogleVerified Reviewer “Jen was extremely flexible when our move date had to change. The team was accommodating, moved quickly, and never damaged one item.”
GoogleVerified Reviewer “Jen kept me informed about logistics, even texting the evening before the move to assure we were ready. The crew was respectful and efficient.”
GoogleVerified Reviewer “Their rates were extremely reasonable compared to other movers, and they show you a rate card with fixed rates based on the items and space in the truck. The final price was less than the estimate.”
GoogleVerified Reviewer
What mixed reviewers say
“I was given a time, they didn't show, and I had to call for an update. Management poorly planned drive time, but the movers were a solid team, wrapped my furniture, and caused no damage.”
YelpVerified Reviewer
Most common complaints about Reliable Movers and Removal
Broken promises
Customers noted instances where Reliable Movers and Removal failed to deliver on services that were initially guaranteed.
Unreliable timing
Customers reported inconsistent scheduling and lack of punctuality from Reliable Movers and Removal.
Damage to items
Some customers reported that items were damaged during packing or loading.
What negative reviewers say
“I was told they'd call me back for a quote three times over a three-week period, but no one called. We scheduled a meeting time, and nobody showed up.”
GoogleVerified Reviewer “They were over two hours late. Everything they moved got nicks and scratches. After all that they charged $350.00.”
YelpVerified Reviewer “I was charged $400 more than the quote for a three-hour wait that was known and shared at the estimate but not included in the estimate.”
YelpVerified Reviewer “The entire front of my tall dresser was dented and the finish was chipped off at one spot. The long dresser was chipped to the wood in a back corner.”
YelpVerified Reviewer
Reliable Movers and Removal
4.42Auburn, NYSince 1999
Save more than 30% on average by comparing movers before you book.
Reliable Movers and Removal
4.42
Auburn, NY · Since 1999
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Reliable Movers and Removal, then see how it compares with other top-rated movers in Auburn.
Compare prices side by side
See where Reliable Movers and Removal lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Reliable Movers and Removal offer?
Reliable Movers and Removal is a full-service local and long-distance mover in Auburn, NY, listing 17 services on moveBuddha, including small moves, senior moves, and packing.
Services offered
Is Reliable Movers and Removal licensed and insured?
Federally licensed, operating authority active
US DOT 1605981 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Reliable Movers and Removal is registered with the Federal Motor Carrier Safety Administration under US DOT number 1605981, as MICHAEL JOSEPH MORGAN, and its operating status is currently active. It also holds a New York intrastate license, number 36291.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Reliable Movers and Removal holds. Ask for a certificate of insurance before you book.
- State license number
- 36291Issued by New York. Covers moves within the state, which the FMCSA does not
- Registered legal name
- MICHAEL JOSEPH MORGANThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 79,441Reported to the FMCSA for 2023
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- July 2026
How much does Reliable Movers and Removal cost?
Reliable Movers and Removal does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in New York, you can expect to pay approximately $139/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service New York moving companies similar to Reliable Movers and Removal typically bill the amounts below using a $139/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Reliable Movers and Removal is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service New York moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Reliable Movers and Removal offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Reliable Movers and Removal accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Reliable Movers and Removal compares with other local movers
With a moveBuddha score of 4.42 out of 5, Reliable Movers and Removal places third when ranked against the four highest-scoring moving companies near Auburn, just behind Corrigan Moving Systems and just ahead of Highline Moving and Delivery. Reliable Movers and Removal's score rests on 178 reviews, fewer than any of the four. Reliable Movers and Removal stands out with a review quality score higher than three of the four.
The four highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Sheridan Brothers MovingRochester | 4.50 | 801 | 4.0 | 3.1 | A+ |
| 2 | Corrigan Moving SystemsRochester | 4.44 | 280 | 4.8 | 3.3 | A+ |
| 3 | Reliable Movers and RemovalThis mover · ranks #3 | 4.42 | 178 | 4.8 | 3.9 | A+ |
| 4 | Highline Moving and DeliveryFarmington | 4.38 | 252 | 4.8 | 4.5 | — |
| 5 | Soliman Movers And MoreManlius | 4.38 | 201 | 4.8 | 3.6 | A+ |
How does Reliable Movers and Removal compare to other New York movers?
- moveBuddha score#51 of 505(better than average)
4.42vs 3.63 avg
Reliable Movers and Removal scores 4.42, above the New York average of 3.63, and ranks #51 of 505 New York movers.
- Positive reviews#241 of 505(better than average)
92%vs 88% avg
Reliable Movers and Removal has 92% positive reviews, above the New York average of 88%, and ranks #241 of 505 New York movers.
- Negative reviews#245 of 505(better than average)
7%vs 11% avg
Reliable Movers and Removal has 7% negative reviews, below the New York average of 11%, and ranks #245 of 505 New York movers. A lower percentage is better.
- Reviews analyzed#148 of 505(worse than average)
178vs 287 avg
Reliable Movers and Removal has 178 reviews analyzed, below the New York average of 287, and ranks #148 of 505 New York movers.
- Yelp rating#72 of 505(better than average)
3.9vs 3.7 avg
Reliable Movers and Removal has a Yelp rating of 3.9, above the New York average of 3.7, and ranks #72 of 505 New York movers.
- Years in business#62 of 505(worse than average)
27 yearsvs 30 years avg
Reliable Movers and Removal has been in business for 27 years, below the New York average of 30 years, and ranks #62 of 505 New York movers.
| Metric | This moverReliable Movers and Removal | New York avg | New York rank | Difference |
|---|---|---|---|---|
| moveBuddha score#51 of 505 in New York | 4.42 | 3.63 | #51 of 505 | +0.79(better than average) |
| Positive reviews#241 of 505 in New York | 92% | 88% | #241 of 505 | +4 pts(better than average) |
| Negative reviewsLower is better#245 of 505 in New York | 7% | 11% | #245 of 505 | −4 pts(better than average) |
| Reviews analyzed#148 of 505 in New York | 178 | 287 | #148 of 505 | −109(worse than average) |
| Yelp ratingBased on only 29 reviews#72 of 505 in New York | 3.9 | 3.7 | #72 of 505 | +0.2(better than average) |
| Years in business#62 of 505 in New York | 27 years | 30 years | #62 of 505 | −3(worse than average) |
Compared with 505 New York movers with moveBuddha profiles. Rank #1 is the best in New York.
Reliable Movers and Removal
4.42Auburn, NYSince 1999
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Reliable Movers and Removal, then see how it compares with other top-rated movers in Auburn.
Compare prices side by side
See where Reliable Movers and Removal lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Reliable Movers and Removal
4.42
Auburn, NY · Since 1999
Final verdict: Reliable Movers and Removal
Reliable Movers and Removal earns a 4.42/5 moveBuddha Score and ranks #51 among New York movers, with 92% positive feedback across 178 customer reviews.
Customers consistently praise its transparent pricing and affordable rates. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With 3 trucks and a track record dating to 1999, it has less history than the average New York mover, and the most common complaint is broken promises.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Reliable Movers and Removal
4.42
Auburn, NY · Since 1999
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your New York moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Reliable Movers and Removal
- Phone
- (315) 252-9214
- Website
- reliablemoversllc.com
Other Reliable Movers and Removal locations
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.