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Moxie Movers review 2026 (Richmond, VA)

Updated

Moxie Movers, a Richmond, VA moving company, ranks #89 of 304 movers in Virginia, with a moveBuddha rating of 4.00/5.

86% of Moxie Movers' 167 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Moxie Movers measures up

Across 167 reviews, Moxie Movers in Richmond, VA is rated 4.8/5 on Google (188 reviews) and 4.5/5 on Yelp (183 reviews).

Moxie Movers ranks #89 out of 304 movers in Virginia with a moveBuddha Score of 4.00 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Google rating

    Based on 188 reviews
  • Yelp rating

    Based on 183 reviews
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Is Moxie Movers moveBuddha Certified?

Moxie Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Moxie Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Moxie Movers?

Out of 167 verified reviews, 86% of customers left a positive review about Moxie Movers in Richmond, VA. 12% of reviews are negative and 2.4% are neutral. Moxie Movers has a 3% lower positive review percentage than the average Virginia moving company (86% vs the Virginia state average of 89%).

  • Positive85.6%(143)
  • Neutral2.4%(4)
  • Negative12%(20)

Based on 167 reviews across Google, Yelp, and other review sites.

What customers like about Moxie Movers

  • Affordable rates

    Many reviewers found Moxie Movers to be more budget-friendly than competitors without sacrificing quality.

  • Transparent pricing

    Many reviewers felt confident booking with Moxie Movers due to honest, upfront pricing and no surprise fees.

  • Flexibility

    Clients liked that Moxie Movers was willing to adjust schedules or accommodate last-minute changes.

  • Consistency and follow-up

    Reviewers liked that Moxie Movers stayed in touch before and after the move to ensure everything went smoothly.

  • Respectful of property

    Customers appreciated how carefully Moxie Movers's team maneuvered furniture through tight spaces without damaging walls or floors.

What positive reviewers say

  • “They are on time very Efficient Polite priced right and fast we had 2 moves with them thankful for their lives…”

    Ruth S.Verified ReviewerYelp
  • “There wasn't any surprise charges or additional time they billed for their breaks. They gave me a projected cost and that was exactly what it ended up being.”

    YelpVerified Reviewer
  • “The best experience I could have hoped for. I had to change my move date and my destination. Moxie was super understanding and flexible!”

    YelpVerified Reviewer
  • “I had put down a deposit in advance, got an email confirmation of my reservation, a phone call from the crew chief, and text check in to start the day.”

    YelpVerified Reviewer
  • “The crew worked well together, maneuvering our bigger items through doorways and stairwells without causing any damage.”

    YelpVerified Reviewer

What mixed reviewers say

  • “Nothing was damaged, and they moved two heavy dressers up tight, steep stairs. One mover was extremely rude, and the owner never addressed my concerns.”

    YelpVerified Reviewer
  • “Make sure they give you a cost estimate in writing! My moving charge was 30% higher than the estimate I got over the phone.”

    YelpVerified Reviewer
  • “The truck was too small, which meant having to make another trip. The guys dragged furniture on the ground and dropped boxes.”

    YelpVerified Reviewer
  • “One mover was friendly, but two ignored placement requests. Items were left behind, and furniture and artwork were damaged.”

    YelpVerified Reviewer

Most common complaints about Moxie Movers

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Unfriendly or rude staff

    A few customers felt disrespected by curt or unhelpful movers or office staff.

  • Lack of communication

    Poor or inconsistent updates from Moxie Movers left some customers feeling in the dark.

What negative reviewers say

  • “They damaged a dresser of mine. When I emailed the company to address it, they insisted upon coming to assess the damage in person, despite having sent pictures. The owner showed up and offered to fix the dresser.”

    YelpVerified Reviewer
  • “They confirmed my move, never showed up, and did not return my calls. I had to keep a Plan B.”

    YelpVerified Reviewer
  • “Jesse is extremely rude and unprofessional. Because of his demeanor I will be searching for a new moving company.”

    Karen S.Verified ReviewerYelp
  • “A glass shelf, walls, a door, an antique table, chairs, and wood shelves were damaged. Months later, the company still had not called back.”

    YelpVerified Reviewer

Moxie Movers

4.00Richmond, VA

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What services does Moxie Movers offer?

Moxie Movers handles local moves from Richmond, VA, with services including small moves, packing, and storage.

Services offered

Is Moxie Movers licensed and insured?

moveBuddha holds no federal licensing record for Moxie Movers in Richmond, VA. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Moxie Movers holds. Ask for a certificate of insurance before you book.

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FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.

How much does Moxie Movers cost?

Moxie Movers lists an hourly rate of $205, above the Virginia average of $137/hr. At that rate, a studio or 1-bedroom move (3–5 hours with 2 movers) would come to about $600–$1,050. Larger homes need more movers and hours: totals from similar movers typically run $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.

What similar movers typically bill for a local move

Full-service Virginia moving companies similar to Moxie Movers typically bill the amounts below using a $137/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What payment options and discounts does Moxie Movers offer?

Accepts
Credit Cards
Deposit
Not listed, so ask

Moxie Movers accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.

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How Moxie Movers compares with the top 10 Richmond movers

With a moveBuddha score of 4.00 out of 5, Moxie Movers ranks #17 and falls short of the top 10 movers in Richmond, 0.30 points behind On The Fly Moving Guys, the tenth-placed mover. At 167 reviews, Moxie Movers has fewer reviews than nine of the ten. Where Moxie Movers falls behind is customer service, with the lowest customer service score in the group.

The ten highest-scoring local movers near Richmond, by moveBuddha score.

#MoverScoreReviews
1All My Sons Moving & StorageMechanicsville4.584,754
2The Other Moving CompanyHAYES4.56319
3Worth Moving, LLCRichmond4.50294
4College Hunks Hauling Junk & MovingRichmond4.442,875
5D1 Moving & StorageRichmond4.44257
6TWO MEN AND A TRUCKHenrico4.421,507
7Mover Dudes IncWhite Post4.42942
8WayForth LLCRichmond4.3876
9Heroes Moving and StorageRichmond4.30565
10On The Fly Moving GuysRichmond4.30559
17Moxie MoversThis mover · ranks #174.00167

How does Moxie Movers compare to other Virginia movers?

  • moveBuddha score#89 of 304(better than average)

    4.00vs 3.66 avg

    Moxie Movers scores 4.00, above the Virginia average of 3.66, and ranks #89 of 304 Virginia movers.

  • Positive reviews#195 of 304(worse than average)

    86%vs 89% avg

    Moxie Movers has 86% positive reviews, below the Virginia average of 89%, and ranks #195 of 304 Virginia movers.

  • Negative reviews#190 of 304(worse than average)

    12%vs 10% avg

    Moxie Movers has 12% negative reviews, above the Virginia average of 10%, and ranks #190 of 304 Virginia movers. A lower percentage is better.

  • Reviews analyzed#116 of 304(worse than average)

    167vs 321 avg

    Moxie Movers has 167 reviews analyzed, below the Virginia average of 321, and ranks #116 of 304 Virginia movers.

  • Yelp rating#19 of 304(better than average)

    4.5vs 3.3 avg

    Moxie Movers has a Yelp rating of 4.5, above the Virginia average of 3.3, and ranks #19 of 304 Virginia movers.

MetricThis moverVirginia avg
moveBuddha score#89 of 304 in Virginia4.003.66
Positive reviews#195 of 304 in Virginia86%89%
Negative reviewsLower is better#190 of 304 in Virginia12%10%
Reviews analyzed#116 of 304 in Virginia167321
Yelp rating#19 of 304 in Virginia4.53.3

Compared with 304 Virginia movers with moveBuddha profiles. Rank #1 is the best in Virginia.

Moxie Movers

4.00Richmond, VA

Save more than 30% on average by comparing movers before you book.

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Final verdict: Moxie Movers

Moxie Movers earns a 4.00/5 moveBuddha Score and ranks #17 among Richmond movers, with 86% positive feedback across 167 customer reviews.

Customers consistently praise its affordable rates and transparent pricing. It is best for customers prioritizing helpful crews, fair pricing, and reliable service experience.

The most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Moxie Movers

Richmond, VA

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Virginia moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

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