Professional Moving & Storage review 2026 (Richmond, VA)
In business since 1998 · Updated
Professional Moving & Storage, a Richmond, VA moving company, ranks #59 of 304 movers in Virginia, with a moveBuddha rating of 4.30/5.
69% of Professional Moving & Storage's 111 verified customer reviews are positive. Customers most often praise its quick response times, while the most common complaint involves delayed arrival or delivery.
In business since 1998, Professional Moving & Storage holds active FMCSA registration (USDOT #796233) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Professional Moving & Storage measures up
Across 111 reviews, Professional Moving & Storage in Richmond, VA is rated 4.2/5 on Google (89 reviews) and 1.8/5 on Yelp (19 reviews), and has an A+ rating from the Better Business Bureau.
Professional Moving & Storage ranks #59 out of 304 movers in Virginia with a moveBuddha Score of 4.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.30.
- Industry experience
- 5.0
- Review quality
- 4.2
- Customer service
- 4.1
- Brand
- 4.0
- Website
- 4.0
Google rating
Based on 89 reviews
Yelp rating
Based on 19 reviews
Better Business Bureau
Based on BBB profile
Is Professional Moving & Storage moveBuddha Certified?
Professional Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Professional Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Professional Moving & Storage?
Out of 111 verified reviews, 69% of customers left a positive review about Professional Moving & Storage in Richmond, VA. 29.7% of reviews are negative and 0.9% are neutral. Professional Moving & Storage has a 20% lower positive review percentage than the average Virginia moving company (69% vs the Virginia state average of 89%).
- Positive69.4%(77)
- Neutral0.9%(1)
- Negative29.7%(33)
Based on 111 reviews across Google, Yelp, and other review sites.
What customers like about Professional Moving & Storage
Quick response times
Customer support at Professional Moving & Storage was often noted for responding to questions or concerns almost immediately
Good communication
Reviewers frequently mention clear, consistent updates from Professional Moving & Storage throughout the moving process.
Respectful of property
Customers appreciated how carefully Professional Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Professional Moving & Storage's attention to detail.
Professional and polite staff
Customers say the Professional Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“Many thanks to the wonderful staff. The movers were very professional and well trained for the task. This was my first time using professional movers, and it was an outstanding experience.”
GoogleVerified Reviewer “They responded promptly to my request and provided an estimate. The movers were courteous, taking very good care with my furniture.”
GoogleVerified Reviewer “Great price $ and very professional ...on time and appreciated the communication thru out.. thank you All..”
GoogleVerified Reviewer “They padded everything so well that nothing was damaged. Everyone was really friendly and professional. They communicated everything to me completely...”
GoogleVerified Reviewer “The service was great. They protected my house and made my stressful situation great. They packed up our breakables and mirrors.”
GoogleVerified Reviewer
Most common complaints about Professional Moving & Storage
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Damage to items
Some customers reported that items were damaged during packing or loading.
Broken promises
Customers noted instances where Professional Moving & Storage failed to deliver on services that were initially guaranteed.
What negative reviewers say
“The furniture didn't show up at ALL Sunday; I left a message with the office asking what was going on. I never received a call back—still haven't.”
GoogleVerified Reviewer “Driver did not call. I had to call him. Showed up 6 hours late. Resulted in missed appointments. Committed to finishing within a time that would allow me to make the appointment but did not.”
YelpVerified Reviewer “They damaged or lost or destroyed 94 items, including furniture and antiques. They were late to load and late to unload.”
GoogleVerified Reviewer “This company promised to deliver an item on a certain day... it couldn't fit on the truck, and I was told I could 'pick it up from the dock.'…”
GoogleVerified Reviewer “The dresser came damaged, and I left several messages with no return calls. Appointments came and went with no one showing up or calling.”
YelpVerified Reviewer
Professional Moving & Storage
4.30Richmond, VASince 1998
Save more than 30% on average by comparing movers before you book.
Professional Moving & Storage
4.30
Richmond, VA · Since 1998
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Professional Moving & Storage, then see how it compares with other top-rated movers in Richmond.
Compare prices side by side
See where Professional Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Professional Moving & Storage offer?
Professional Moving & Storage offers local moves and long-distance moves.
Services offered
Is Professional Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 796233 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Professional Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 796233, as PROFESSIONAL MOVING & STORAGE INC, and its operating status is currently active. It also holds a Virginia intrastate license, number 796233.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Professional Moving & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- 796233Issued by Virginia. Covers moves within the state, which the FMCSA does not
- Registered legal name
- PROFESSIONAL MOVING & STORAGE INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- SatisfactoryAssigned after a compliance review
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 10,000Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- July 2026
How much does Professional Moving & Storage cost?
Professional Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Virginia, you can expect to pay approximately $137/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Virginia moving companies similar to Professional Moving & Storage typically bill the amounts below using a $137/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Professional Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Virginia moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Professional Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Professional Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Professional Moving & Storage compares with the top 10 Richmond movers
With a moveBuddha score of 4.30 out of 5, Professional Moving & Storage ranks #13 and falls short of the top 10 movers in Richmond, level on score with On The Fly Moving Guys, the tenth-placed mover. At 111 reviews, Professional Moving & Storage has fewer reviews than nine of the ten. Where Professional Moving & Storage falls behind is customer service, with the lowest customer service score in the group.
The ten highest-scoring local movers near Richmond, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | All My Sons Moving & StorageMechanicsville | 4.58 | 4,754 | 4.5 | 1.6 | A |
| 2 | The Other Moving CompanyHAYES | 4.56 | 319 | 4.6 | 3.6 | A+ |
| 3 | Worth Moving, LLCRichmond | 4.50 | 294 | 4.6 | 1.9 | B |
| 4 | College Hunks Hauling Junk & MovingRichmond | 4.44 | 2,875 | 4.9 | 3.6 | C |
| 5 | D1 Moving & StorageRichmond | 4.44 | 257 | 4.3 | 2.4 | B- |
| 6 | TWO MEN AND A TRUCKHenrico | 4.42 | 1,507 | 4.8 | 3.1 | A+ |
| 7 | Mover Dudes IncWhite Post | 4.42 | 942 | 4.8 | 4.2 | B- |
| 8 | WayForth LLCRichmond | 4.38 | 76 | 4.4 | 1.0 | A+ |
| 9 | Heroes Moving and StorageRichmond | 4.30 | 565 | 4.9 | 3.7 | A+ |
| 10 | On The Fly Moving GuysRichmond | 4.30 | 559 | 5.0 | 3.5 | A+ |
| 13 | Professional Moving & StorageThis mover · ranks #13 | 4.30 | 111 | 4.2 | 1.8 | A+ |
How does Professional Moving & Storage compare to other Virginia movers?
- moveBuddha score#59 of 304(better than average)
4.30vs 3.66 avg
Professional Moving & Storage scores 4.30, above the Virginia average of 3.66, and ranks #59 of 304 Virginia movers.
- Positive reviews#237 of 304(worse than average)
69%vs 89% avg
Professional Moving & Storage has 69% positive reviews, below the Virginia average of 89%, and ranks #237 of 304 Virginia movers.
- Negative reviews#240 of 304(worse than average)
30%vs 10% avg
Professional Moving & Storage has 30% negative reviews, above the Virginia average of 10%, and ranks #240 of 304 Virginia movers. A lower percentage is better.
- Reviews analyzed#145 of 304(worse than average)
111vs 321 avg
Professional Moving & Storage has 111 reviews analyzed, below the Virginia average of 321, and ranks #145 of 304 Virginia movers.
- Yelp rating#82 of 304(worse than average)
1.8vs 3.3 avg
Professional Moving & Storage has a Yelp rating of 1.8, below the Virginia average of 3.3, and ranks #82 of 304 Virginia movers.
- Years in business#22 of 304(better than average)
28 yearsvs 22 years avg
Professional Moving & Storage has been in business for 28 years, above the Virginia average of 22 years, and ranks #22 of 304 Virginia movers.
| Metric | This moverProfessional Moving & Storage | Virginia avg | Virginia rank | Difference |
|---|---|---|---|---|
| moveBuddha score#59 of 304 in Virginia | 4.30 | 3.66 | #59 of 304 | +0.64(better than average) |
| Positive reviews#237 of 304 in Virginia | 69% | 89% | #237 of 304 | −20 pts(worse than average) |
| Negative reviewsLower is better#240 of 304 in Virginia | 30% | 10% | #240 of 304 | +20 pts(worse than average) |
| Reviews analyzed#145 of 304 in Virginia | 111 | 321 | #145 of 304 | −210(worse than average) |
| Yelp ratingBased on only 19 reviews#82 of 304 in Virginia | 1.8 | 3.3 | #82 of 304 | −1.5(worse than average) |
| Years in business#22 of 304 in Virginia | 28 years | 22 years | #22 of 304 | +6(better than average) |
Compared with 304 Virginia movers with moveBuddha profiles. Rank #1 is the best in Virginia.
Professional Moving & Storage
4.30Richmond, VASince 1998
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Professional Moving & Storage, then see how it compares with other top-rated movers in Richmond.
Compare prices side by side
See where Professional Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Professional Moving & Storage
4.30
Richmond, VA · Since 1998
Final verdict: Professional Moving & Storage
Professional Moving & Storage earns a 4.30/5 moveBuddha Score and ranks #13 among Richmond movers, with 69% positive feedback across 111 customer reviews.
Customers consistently praise its quick response times and good communication. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 3 trucks and a track record dating to 1998, it has more history than the average Virginia mover, and the most common complaint is delayed arrival or delivery.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Professional Moving & Storage
4.30
Richmond, VA · Since 1998
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Virginia moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Professional Moving & Storage
- Phone
- (804) 441-7697
- Website
- professionalmoving.net
- Profiles
Helpful Virginia moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.