The Armstrong Company review 2026 (Memphis, TN)
In business since 1957 · Updated
The Armstrong Company, a Memphis, TN moving company, ranks #26 of 213 movers in Tennessee, with a moveBuddha rating of 4.42/5.
90% of The Armstrong Company's 239 verified customer reviews are positive. Customers most often praise its good communication, while the most common complaint involves misplaced or lost items.
In business since 1957, The Armstrong Company holds active FMCSA registration (USDOT #525) and operates 8 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How The Armstrong Company measures up
Across 239 reviews, The Armstrong Company in Memphis, TN is rated 4.7/5 on Google (197 reviews) and 3.4/5 on Yelp (14 reviews), and has an A+ rating from the Better Business Bureau.
The Armstrong Company ranks #26 out of 213 movers in Tennessee with a moveBuddha Score of 4.42 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.42.
- Website
- 5.0
- Industry experience
- 5.0
- Brand
- 4.5
- Customer service
- 4.4
- Review quality
- 4.2
Google rating
Based on 197 reviews
Yelp rating
Based on 14 reviews
Better Business Bureau
Based on BBB profile
Is The Armstrong Company moveBuddha Certified?
The Armstrong Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. The Armstrong Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about The Armstrong Company?
Out of 239 verified reviews, 90% of customers left a positive review about The Armstrong Company in Memphis, TN. 7.5% of reviews are negative and 2.1% are neutral. The Armstrong Company has a 1% higher positive review percentage than the average Tennessee moving company (90% vs the Tennessee state average of 89%).
- Positive90.4%(216)
- Neutral2.1%(5)
- Negative7.5%(18)
Based on 239 reviews across Google, Yelp, and other review sites.
What customers like about The Armstrong Company
Good communication
Reviewers frequently mention clear, consistent updates from The Armstrong Company throughout the moving process.
Quick response times
Customer support at The Armstrong Company was often noted for responding to questions or concerns almost immediately
Quick moving process
The team at The Armstrong Company often gets the job done faster than expected, saving clients time.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Efficient service
Many customers praise The Armstrong Company for completing moves smoothly and with minimal downtime.
What positive reviewers say
“This was done in a timely manner and to the exact day they told us in Southern California when we should expect delivery of our household goods. Also not one item was damaged. All was handled with care.”
Archie JacksonVerified ReviewerGoogle“Dean and crew at both pickup and delivery were great to work with. Dean was very responsive to questions and awesome with ETA updates throughout the moving process.”
GoogleVerified Reviewer “Robert Matthews packed me up in 1 day when it was scheduled for 2. He asked if I wanted it delivered the next day, then got me loaded and unloaded with ease.”
Monty JacksonVerified ReviewerGoogle“Michelle Lipscomb went above and beyond to ensure my family was taken care of. She was always quick to respond, professional and adapted our move to the specifics of our situation.”
GoogleVerified Reviewer “I had a great experience when United Van Lines moved me from Richmond to Memphis. They were efficient, took great care of my things, and explained everything, every step of the way.”
YelpVerified Reviewer
What mixed reviewers say
“Instead of 8-10am, they were scheduled for 12-2pm. They arrived around 1:30, then returned two hours later for the crates. They left over 50 boxes and wrapping in my home.”
Carrie IacominiVerified ReviewerGoogle“Several items were broken and lost. A limited edition numbered print valued at $1,200+ was never located, and claims refused compensation after documentation was provided.”
GoogleVerified Reviewer “We used Armstrong to move from California to Memphis, TN. Items were broken and lost during the move. The process to rectify this issue didn't go as well as expected for the price paid.”
YelpVerified Reviewer
Most common complaints about The Armstrong Company
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Damage to items
Some customers reported that items were damaged during packing or loading.
What negative reviewers say
“When our belongings arrived, several items were damaged or improperly reassembled, including a headboard installed backward, scratched furniture, unattached dresser mirrors, and crushed lampshades.”
Sandra PattersonVerified ReviewerGoogle“He damaged and lost so many items it is unreal. He improperly packed literally everything in my house. Everything was mislabeled. Then he forgot to bring some of our stuff on delivery day.”
Marcia TurcoVerified ReviewerGoogle“Tuesday morning got a call from Mike saying truck broke down. We finally got our stuff delivered on Saturday Nov. 4th at 3pm. We saw two large indentations in the driveway.”
GoogleVerified Reviewer
The Armstrong Company
4.42Memphis, TNSince 1957
Save more than 30% on average by comparing movers before you book.
The Armstrong Company
4.42
Memphis, TN · Since 1957
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from The Armstrong Company, then see how it compares with other top-rated movers in Memphis.
Compare prices side by side
See where The Armstrong Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does The Armstrong Company offer?
The Armstrong Company offers full-service moving, local moves, and long-distance moves. It also provides international moves, commercial moves, and small moves.
Services offered
Is The Armstrong Company licensed and insured?
Federally licensed, operating authority active
US DOT 525 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, The Armstrong Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 525, as ARMSTRONG RELOCATION COMPANY OHIO LLC, and its operating status is currently active. It also holds a Tennessee intrastate license, number 895069.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover The Armstrong Company holds. Ask for a certificate of insurance before you book.
- State license number
- 895069Issued by Tennessee. Covers moves within the state, which the FMCSA does not
- Registered legal name
- ARMSTRONG RELOCATION COMPANY OHIO LLCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 8Power units reported to the FMCSA
- Miles driven
- 18,900Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- June 2026
How much does The Armstrong Company cost?
The Armstrong Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Tennessee, you can expect to pay approximately $117/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Tennessee moving companies similar to The Armstrong Company typically bill the amounts below using a $117/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
The Armstrong Company is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Tennessee moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does The Armstrong Company offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
The Armstrong Company accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How The Armstrong Company compares with the top 5 Memphis movers
With a moveBuddha score of 4.42 out of 5, The Armstrong Company places fourth when ranked against the five top-scoring Memphis movers, 0.06 points behind TWO MEN AND A TRUCK and level on score with Guardian Moving Systems but with more reviews. Where The Armstrong Company falls behind is brand, with a brand score that trails four of the five.
The five highest-scoring local movers near Memphis, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | All My Sons Moving & StorageMemphis | 4.56 | 3,422 | 4.6 | 1.7 | A |
| 2 | Spyder Moving and StorageMemphis | 4.52 | 80 | 4.7 | 1.0 | D |
| 3 | TWO MEN AND A TRUCKMemphis | 4.48 | 1,096 | 4.5 | 2.2 | A+ |
| 4 | The Armstrong CompanyThis mover · ranks #4 | 4.42 | 239 | 4.7 | 3.4 | A+ |
| 5 | Guardian Moving SystemsMemphis | 4.42 | 217 | 4.7 | 3.6 | A+ |
| 6 | Cord Moving and StorageMemphis | 4.38 | 266 | 4.7 | 2.7 | A+ |
How does The Armstrong Company compare to other Tennessee movers?
- moveBuddha score#26 of 213(better than average)
4.42vs 3.69 avg
The Armstrong Company scores 4.42, above the Tennessee average of 3.69, and ranks #26 of 213 Tennessee movers.
- Positive reviews#111 of 213(better than average)
90%vs 89% avg
The Armstrong Company has 90% positive reviews, above the Tennessee average of 89%, and ranks #111 of 213 Tennessee movers.
- Negative reviews#105 of 213(better than average)
8%vs 10% avg
The Armstrong Company has 8% negative reviews, below the Tennessee average of 10%, and ranks #105 of 213 Tennessee movers. A lower percentage is better.
- Reviews analyzed#57 of 213(worse than average)
239vs 351 avg
The Armstrong Company has 239 reviews analyzed, below the Tennessee average of 351, and ranks #57 of 213 Tennessee movers.
- Yelp rating#25 of 213(better than average)
3.4vs 3.0 avg
The Armstrong Company has a Yelp rating of 3.4, above the Tennessee average of 3.0, and ranks #25 of 213 Tennessee movers.
- Years in business#7 of 213(better than average)
69 yearsvs 24 years avg
The Armstrong Company has been in business for 69 years, above the Tennessee average of 24 years, and ranks #7 of 213 Tennessee movers.
| Metric | This moverThe Armstrong Company | Tennessee avg | Tennessee rank | Difference |
|---|---|---|---|---|
| moveBuddha score#26 of 213 in Tennessee | 4.42 | 3.69 | #26 of 213 | +0.73(better than average) |
| Positive reviews#111 of 213 in Tennessee | 90% | 89% | #111 of 213 | +1 pts(better than average) |
| Negative reviewsLower is better#105 of 213 in Tennessee | 8% | 10% | #105 of 213 | −2 pts(better than average) |
| Reviews analyzed#57 of 213 in Tennessee | 239 | 351 | #57 of 213 | −112(worse than average) |
| Yelp ratingBased on only 14 reviews#25 of 213 in Tennessee | 3.4 | 3.0 | #25 of 213 | +0.4(better than average) |
| Years in business#7 of 213 in Tennessee | 69 years | 24 years | #7 of 213 | +45(better than average) |
Compared with 213 Tennessee movers with moveBuddha profiles. Rank #1 is the best in Tennessee.
The Armstrong Company
4.42Memphis, TNSince 1957
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from The Armstrong Company, then see how it compares with other top-rated movers in Memphis.
Compare prices side by side
See where The Armstrong Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
The Armstrong Company
4.42
Memphis, TN · Since 1957
Final verdict: The Armstrong Company
The Armstrong Company earns a 4.42/5 moveBuddha Score and ranks #4 among Memphis movers, with 90% positive feedback across 239 customer reviews.
Customers consistently praise its good communication and quick response times. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With 8 trucks and a track record dating to 1957, it has more history than the average Tennessee mover, and the most common complaint is misplaced or lost items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
The Armstrong Company
4.42
Memphis, TN · Since 1957
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Tennessee moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact The Armstrong Company
- Phone
- (901) 367-3000
Other Armstrong Company locations
- Alabaster, AL
- Birmingham, AL
- Huntsville, AL
- Mira Loma, CA
- Union City, CA
- West Sacramento, CA
- Denver, CO
- Pompano Beach, FL
- Atlanta, GA
- Lombard, IL
- Louisville, KY
- Kenner, LA
- Canton, MA
- Madison, MS
- Madison, MS
- Durham, NC
- Randolph, NJ
- Akron, OH
- Broken Arrow, OK
- Oklahoma City, OK
- Mount Joy, PA
- Collegedale, TN
- La Vergne, TN
- Houston, TX
- Schertz, TX
- Madison, WI
- Waukesha, WI
Helpful Tennessee moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.