PODS Moving & Storage review 2026 (Ontario, CA)
Updated
PODS Moving & Storage, an Ontario, CA moving company, ranks #490 of 1153 movers in California, with a moveBuddha rating of 3.42/5.
93% of PODS Moving & Storage's 1,102 verified customer reviews are positive. Customers most often praise its skilled drivers, while the most common complaint involves unfriendly or rude staff.
PODS Moving & Storage holds active FMCSA registration (USDOT #1963677). Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How PODS Moving & Storage measures up
PODS Moving & Storage ranks #490 out of 1153 movers in California with a moveBuddha Score of 3.42 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.42.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is PODS Moving & Storage moveBuddha Certified?
PODS Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. PODS Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about PODS Moving & Storage?
Out of 1,102 verified reviews, 93% of customers left a positive review about PODS Moving & Storage in Ontario, CA. 5.4% of reviews are negative and 1.4% are neutral. PODS Moving & Storage has a 2% higher positive review percentage than the average California moving company (93% vs the California state average of 91%).
- Positive93.3%(1,028)
- Neutral1.4%(15)
- Negative5.4%(60)
Based on 1,102 reviews across Google, Yelp, and other review sites.
What customers like about PODS Moving & Storage
Skilled drivers
Multiple customers felt reassured by PODS Moving & Storage's experienced drivers, especially on long-distance moves.
Knowledgeable staff
Several reviewers pointed out that PODS Moving & Storage's crew answered questions confidently and provided useful advice.
Good communication
Reviewers frequently mention clear, consistent updates from PODS Moving & Storage throughout the moving process.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at PODS Moving & Storage.
Professional and polite staff
Customers say the PODS Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“The driver was polite, efficient, skilled.”
Angela MesbahiVerified ReviewerGoogle“Service was easy to change when I needed it. Also, Jordan A. was on time; he called before coming out and provided me with an ETA. He was very professional and personable.”
AJ GibilterraVerified ReviewerGoogle“David 8939 was extremely helpful, knowledgeable and friendly. Very efficient!”
Danielle OrrVerified ReviewerGoogle“Jordan A. was very friendly and knowledgeable. He understood my concerns and handled everything professionally.”
Fred CampbellVerified ReviewerGoogle
What mixed reviewers say
“The driver David 8939 was excellent. He was knowledgeable and skilled. The delivery window started at 8:30 AM, then moved to 11:30, then 1:30, with delivery at 3 PM.”
James GroganVerified ReviewerGoogle“The PODS experience with the drivers was great. Jimmy Z in California was outstanding, but phone customer service was spotty; I was hung up on several times.”
Sondra JeffersonVerified ReviewerGoogle“No problems when it was dropped off, but the storage facility gave us the wrong hours. They need to update the hours for POD delivery and storage.”
Della NewmanVerified ReviewerGoogle
Most common complaints about PODS Moving & Storage
Unfriendly or rude staff
A few customers felt disrespected by curt or unhelpful movers or office staff.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some PODS Moving & Storage clients.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
What negative reviewers say
“Unexpected charges. Delivery fees and no way to prorate a POD even for ONE additional day.”
Cole LawrenceVerified ReviewerGoogle“PODS changed the day they were supposed to pick up the pod three times. I called customer service numerous times but they just do not care.”
Francisco AbundisVerified ReviewerGoogle“Customer service agents were poor and unprofessional; they gave differing, incomplete, or wrong information regarding billing and protocol.”
melanie gallowayVerified ReviewerGoogle“The weekend seemed impossible to find someone with enough skills to have a decent conversation with. Extremely rude, aggressive, argumentized and dismissive whenever a question was asked.”
Candice RomanVerified ReviewerGoogle
PODS Moving & Storage
3.42Ontario, CA
Save more than 30% on average by comparing movers before you book.
PODS Moving & Storage
3.42
Ontario, CA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from PODS Moving & Storage, then see how it compares with other top-rated movers in Ontario.
Compare prices side by side
See where PODS Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does PODS Moving & Storage offer?
Licensed under US DOT number 1963677, PODS Moving & Storage offers full-service moving, labor-only loading help, local moves, and long-distance moves.
Services offered
Is PODS Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 1963677 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, PODS Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 1963677, as PODS ENTERPRISES LLC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover PODS Moving & Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- PODS ENTERPRISES LLCThe entity behind the trading name, as filed with the FMCSA
- Doing business as
- PODSTrade name on file with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Miles driven
- 33,375,516Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does PODS Moving & Storage cost?
PODS Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service California moving companies similar to PODS Moving & Storage typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
PODS Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service California moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does PODS Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- MilitaryMover’s own offer
PODS Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
PODS Moving & Storage also offers a military discount. It also lists: Costco Executive Member offer: standard local delivery and up to four redeliveries at no charge, 20% off first-month and recurring storage, and 20% off long-distance transportation, subject to a two-month minimum, participating locations, and other restrictions. Ask what you qualify for and how much you could save before you book.
How PODS Moving & Storage compares with the top 7 Ontario movers
With a moveBuddha score of 3.42 out of 5, PODS Moving & Storage trails the seven top-scoring movers in Ontario, 1.00 point behind Trek Movers. At 1,102 reviews, PODS Moving & Storage has more reviews than five of the seven. PODS Moving & Storage has a quote accuracy score higher than six of the seven, but the lowest review quality score.
The seven highest-scoring local movers near Ontario, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Oakley RelocationSan Marcos | 4.58 | 257 | 4.8 | 4.3 | A+ |
| 2 | Golden Eagle Moving, LLCUpland | 4.56 | 166 | 4.4 | 3.9 | A+ |
| 3 | Meathead MoversSan Luis Obispo | 4.50 | 1,552 | 4.7 | 4.1 | A+ |
| 4 | Safe-Way Moving IncIrvine | 4.44 | 493 | 4.5 | 4.8 | A+ |
| 5 | Big Deahl's MoversRancho Cucamonga | 4.44 | 229 | 4.8 | 4.5 | A+ |
| 6 | Atlantic Relocation SystemsDowney | 4.44 | 55 | 4.5 | 2.1 | A+ |
| 7 | Trek MoversIrvine | 4.42 | 1,378 | 4.9 | 4.7 | A+ |
| 8 | PODS Moving & StorageThis mover · ranks #8 | 3.42 | 1,102 | — | — | — |
How does PODS Moving & Storage compare to other California movers?
- moveBuddha score#490 of 1153(worse than average)
3.42vs 3.67 avg
PODS Moving & Storage scores 3.42, below the California average of 3.67, and ranks #490 of 1153 California movers.
- Positive reviews#633 of 1153(better than average)
93%vs 91% avg
PODS Moving & Storage has 93% positive reviews, above the California average of 91%, and ranks #633 of 1153 California movers.
- Negative reviews#605 of 1153(better than average)
5%vs 8% avg
PODS Moving & Storage has 5% negative reviews, below the California average of 8%, and ranks #605 of 1153 California movers. A lower percentage is better.
- Reviews analyzed#61 of 1153(better than average)
1,102vs 268 avg
PODS Moving & Storage has 1,102 reviews analyzed, above the California average of 268, and ranks #61 of 1153 California movers.
| Metric | This moverPODS Moving & Storage | California avg | California rank | Difference |
|---|---|---|---|---|
| moveBuddha score#490 of 1153 in California | 3.42 | 3.67 | #490 of 1153 | −0.25(worse than average) |
| Positive reviews#633 of 1153 in California | 93% | 91% | #633 of 1153 | +2 pts(better than average) |
| Negative reviewsLower is better#605 of 1153 in California | 5% | 8% | #605 of 1153 | −3 pts(better than average) |
| Reviews analyzed#61 of 1153 in California | 1,102 | 268 | #61 of 1153 | +834(better than average) |
Compared with 1153 California movers with moveBuddha profiles. Rank #1 is the best in California.
PODS Moving & Storage
3.42Ontario, CA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from PODS Moving & Storage, then see how it compares with other top-rated movers in Ontario.
Compare prices side by side
See where PODS Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
PODS Moving & Storage
3.42
Ontario, CA
Final verdict: PODS Moving & Storage
PODS Moving & Storage earns a 3.42/5 moveBuddha Score and ranks #8 among Ontario movers, with 93% positive feedback across 1,102 customer reviews.
Customers consistently praise its skilled drivers and knowledgeable staff. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
The most common complaint is unfriendly or rude staff.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
PODS Moving & Storage
3.42
Ontario, CA
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your California moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact PODS Moving & Storage
- Phone
- (877) 770-7637
- Website
- pods.com
Other PODS Moving & Storage locations
- Huntsville, AL
- Tuscaloosa, AL
- Bakersfield, CA
- Cotati, CA
- Desert Hot Springs, CA
- San Jose, CA
- Johnstown, CO
- Port St. Lucie, FL
- Sanford, FL
- Davenport, IA
- Peoria, IL
- Shreveport, LA
- Middle River, MD
- Saco, ME
- Greensboro, NC
- Santa Fe, NM
- Reno, NV
- East Syracuse, NY
- Rochester, NY
- Toledo, OH
- Columbia, SC
- Spartanburg, SC
- Chattanooga, TN
- Beaumont, TX
- Edinburg, TX
- El Paso, TX
- McKinney, TX
- Texarkana, TX
- Tyler, TX
Helpful California moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.