PODS Moving & Storage review 2026 (Reno, NV)
Updated
PODS Moving & Storage, a Reno, NV moving company, ranks #42 of 89 movers in Nevada, with a moveBuddha rating of 3.42/5.
83% of PODS Moving & Storage's 242 verified customer reviews are positive. Customers most often praise its skilled drivers, while the most common complaint involves delayed arrival or delivery.
PODS Moving & Storage holds active FMCSA registration (USDOT #1397252). Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How PODS Moving & Storage measures up
PODS Moving & Storage ranks #42 out of 89 movers in Nevada with a moveBuddha Score of 3.42 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.42.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is PODS Moving & Storage moveBuddha Certified?
PODS Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. PODS Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about PODS Moving & Storage?
Out of 242 verified reviews, 83% of customers left a positive review about PODS Moving & Storage in Reno, NV. 14% of reviews are negative and 3.3% are neutral. PODS Moving & Storage has a 3% lower positive review percentage than the average Nevada moving company (83% vs the Nevada state average of 86%).
- Positive82.6%(200)
- Neutral3.3%(8)
- Negative14%(34)
Based on 242 reviews across Google, Yelp, and other review sites.
What customers like about PODS Moving & Storage
Skilled drivers
Multiple customers felt reassured by PODS Moving & Storage's experienced drivers, especially on long-distance moves.
Consistency and follow-up
Reviewers liked that PODS Moving & Storage stayed in touch before and after the move to ensure everything went smoothly.
Flexibility
Clients liked that PODS Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
Good communication
Reviewers frequently mention clear, consistent updates from PODS Moving & Storage throughout the moving process.
Professional and polite staff
Customers say the PODS Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“I’m impressed, super easy process and the delivery driver Tim S. was fabulous, kind and helped me when he saw how stressed out I was.”
Barbara CasasVerified ReviewerGoogle“Steve showed up right on time, positioned the container carefully, and offered packing advice. PODS sent regular text, phone, and email updates, and staff were professional and patient.”
Laurie CairncrossVerified ReviewerGoogle“PODS gave me 30 days to complete my move and let me reschedule or store my items longer when needed.”
MaryAnn JonesVerified ReviewerGoogle“The container was delivered on time by Mike, who called ahead and made sure the placement worked and the door opened.”
Terry TVerified ReviewerGoogle
What mixed reviewers say
“PODS drop-off and pickup drivers were on time, professional, and friendly, but two agents gave different quotes and the container arrived dirty.”
Laura RasmussenVerified ReviewerGoogle“The drop-off and pickup teams were great, but transit started late, updates were lacking, and delivery dates were miscommunicated. I would use PODS again with flexible dates.”
Erin LeeVerified ReviewerGoogle“The experience succeeded, but I was double billed, storage charges were not prorated, payment methods were limited, and the service was expensive.”
Tom MacisVerified ReviewerGoogle
Most common complaints about PODS Moving & Storage
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some PODS Moving & Storage clients.
Lack of communication
Poor or inconsistent updates from PODS Moving & Storage left some customers feeling in the dark.
What negative reviewers say
“They cancelled my shipment after claiming I had not completed the paperwork. I waited 1 hour 45 minutes to learn where my belongings were, with no cancellation email.”
Thomas ByingtonVerified ReviewerGoogle“I was quoted $487 and charged $982.48 for one month and four days. The company did not explain the extra fees, and customer service was not helpful.”
Mandy CarvinVerified ReviewerGoogle“The delivery window passed with no call. After repeated calls and chats, I learned the truck had broken down and delivery would be delayed at least three days.”
Chad RechVerified ReviewerGoogle“Billing questions took over an hour, involved multiple transfers, and email requests received no response. Representatives told me to check an account I could not access.”
Monty BurnsVerified ReviewerGoogle
PODS Moving & Storage
3.42Reno, NV
Save more than 30% on average by comparing movers before you book.
PODS Moving & Storage
3.42
Reno, NV
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from PODS Moving & Storage, then see how it compares with other top-rated movers in Reno.
Compare prices side by side
See where PODS Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does PODS Moving & Storage offer?
PODS Moving & Storage handles local moves, long-distance moves, and international moves from Reno, NV, with services including small moves, packing, and unpacking.
Services offered
Is PODS Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 1397252 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, PODS Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 1397252, as PODS ENTERPRISES LLC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover PODS Moving & Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- PODS ENTERPRISES LLCThe entity behind the trading name, as filed with the FMCSA
- Doing business as
- PODSTrade name on file with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Miles driven
- 33,375,516Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does PODS Moving & Storage cost?
PODS Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Nevada, you can expect to pay approximately $120/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Nevada moving companies similar to PODS Moving & Storage typically bill the amounts below using a $120/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
PODS Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Nevada moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does PODS Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- MilitaryMover’s own offer
PODS Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
PODS Moving & Storage also offers a military discount. It also lists: Costco Executive Members: 20% off first-month and recurring monthly storage and 20% off long-distance transportation, plus standard local delivery and up to four redeliveries at no charge, subject to a two-month minimum and other conditions. Ask what you qualify for and how much you could save before you book.
How PODS Moving & Storage compares with the top 10 Reno movers
With a moveBuddha score of 3.42 out of 5, PODS Moving & Storage ranks #13 and falls short of the top 10 Reno movers, 0.80 points behind Loading Helpers, the tenth-placed mover. PODS Moving & Storage has a quote accuracy score higher than nine of the ten, but the lowest review quality score.
The ten highest-scoring local movers near Reno, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Move 4 Less, LLCReno | 4.62 | 929 | 4.6 | 3.2 | A+ |
| 2 | Colonial Van & StorageSparks | 4.56 | 74 | 4.0 | 1.8 | A+ |
| 3 | All Out MoversCarson City | 4.52 | 572 | 4.9 | 4.2 | A |
| 4 | O'Briens Moving and Storage Inc.Sparks | 4.52 | 222 | 4.2 | 2.3 | A+ |
| 5 | Meathead MoversSan Luis Obispo | 4.50 | 1,552 | 4.7 | 4.1 | A+ |
| 6 | TWO MEN AND A TRUCKReno | 4.48 | 500 | 4.6 | 3.6 | A+ |
| 7 | Carneys Full Service MoversReno | 4.48 | 178 | 4.2 | 4.1 | A+ |
| 8 | Cross Country Moving CompanySan Leandro | 4.48 | 116 | — | 4.3 | A+ |
| 9 | OneRelo WorldwideReno | 4.26 | 44 | 3.8 | 2.7 | A+ |
| 10 | Loading HelpersReno | 4.22 | 243 | 4.9 | 4.6 | — |
| 13 | PODS Moving & StorageThis mover · ranks #13 | 3.42 | 242 | — | — | — |
How does PODS Moving & Storage compare to other Nevada movers?
- moveBuddha score#42 of 89(worse than average)
3.42vs 3.75 avg
PODS Moving & Storage scores 3.42, below the Nevada average of 3.75, and ranks #42 of 89 Nevada movers.
- Positive reviews#63 of 89(worse than average)
83%vs 86% avg
PODS Moving & Storage has 83% positive reviews, below the Nevada average of 86%, and ranks #63 of 89 Nevada movers.
- Negative reviews#58 of 89(worse than average)
14%vs 13% avg
PODS Moving & Storage has 14% negative reviews, above the Nevada average of 13%, and ranks #58 of 89 Nevada movers. A lower percentage is better.
- Reviews analyzed#30 of 89(worse than average)
242vs 349 avg
PODS Moving & Storage has 242 reviews analyzed, below the Nevada average of 349, and ranks #30 of 89 Nevada movers.
| Metric | This moverPODS Moving & Storage | Nevada avg | Nevada rank | Difference |
|---|---|---|---|---|
| moveBuddha score#42 of 89 in Nevada | 3.42 | 3.75 | #42 of 89 | −0.33(worse than average) |
| Positive reviews#63 of 89 in Nevada | 83% | 86% | #63 of 89 | −3 pts(worse than average) |
| Negative reviewsLower is better#58 of 89 in Nevada | 14% | 13% | #58 of 89 | +1 pts(worse than average) |
| Reviews analyzed#30 of 89 in Nevada | 242 | 349 | #30 of 89 | −107(worse than average) |
Compared with 89 Nevada movers with moveBuddha profiles. Rank #1 is the best in Nevada.
PODS Moving & Storage
3.42Reno, NV
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from PODS Moving & Storage, then see how it compares with other top-rated movers in Reno.
Compare prices side by side
See where PODS Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
PODS Moving & Storage
3.42
Reno, NV
Final verdict: PODS Moving & Storage
PODS Moving & Storage earns a 3.42/5 moveBuddha Score and ranks #13 among Reno movers, with 83% positive feedback across 242 customer reviews.
Customers consistently praise its skilled drivers and consistency and follow-up. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
The most common complaint is delayed arrival or delivery.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
PODS Moving & Storage
3.42
Reno, NV
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Nevada moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact PODS Moving & Storage
- Phone
- (877) 770-7637
- Website
- pods.com
Other PODS Moving & Storage locations
- Huntsville, AL
- Tuscaloosa, AL
- Bakersfield, CA
- Cotati, CA
- Desert Hot Springs, CA
- Ontario, CA
- San Jose, CA
- Johnstown, CO
- Port St. Lucie, FL
- Sanford, FL
- Davenport, IA
- Peoria, IL
- Shreveport, LA
- Middle River, MD
- Saco, ME
- Greensboro, NC
- Santa Fe, NM
- East Syracuse, NY
- Rochester, NY
- Toledo, OH
- Columbia, SC
- Spartanburg, SC
- Chattanooga, TN
- Beaumont, TX
- Edinburg, TX
- El Paso, TX
- McKinney, TX
- Texarkana, TX
- Tyler, TX
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.