PODS Moving & Storage review 2026 (Chattanooga, TN)
Updated
PODS Moving & Storage, a Chattanooga, TN moving company, ranks #102 of 206 movers in Tennessee, with a moveBuddha rating of 3.42/5.
82% of PODS Moving & Storage's 334 verified customer reviews are positive. Customers most often praise its skilled drivers, while the most common complaint involves unexpected charges.
PODS Moving & Storage holds active FMCSA registration (USDOT #1397252). Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How PODS Moving & Storage measures up
PODS Moving & Storage ranks #102 out of 206 movers in Tennessee with a moveBuddha Score of 3.42 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.42.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is PODS Moving & Storage moveBuddha Certified?
PODS Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. PODS Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about PODS Moving & Storage?
Out of 334 verified reviews, 82% of customers left a positive review about PODS Moving & Storage in Chattanooga, TN. 15.6% of reviews are negative and 2.7% are neutral. PODS Moving & Storage has a 7% lower positive review percentage than the average Tennessee moving company (82% vs the Tennessee state average of 89%).
- Positive81.7%(273)
- Neutral2.7%(9)
- Negative15.6%(52)
Based on 334 reviews across Google, Yelp, and other review sites.
What customers like about PODS Moving & Storage
Skilled drivers
Multiple customers felt reassured by PODS Moving & Storage's experienced drivers, especially on long-distance moves.
Flexibility
Clients liked that PODS Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
Consistency and follow-up
Reviewers liked that PODS Moving & Storage stayed in touch before and after the move to ensure everything went smoothly.
Good communication
Reviewers frequently mention clear, consistent updates from PODS Moving & Storage throughout the moving process.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at PODS Moving & Storage.
What positive reviewers say
“Our PODS driver was prompt, professional, and genuinely cared about placing the POD in the correct location. He was customer service focused and that doesn't always happen these days.”
Kelly WeberVerified ReviewerGoogle“PODS was a very positive experience. I had a change in my plans after packing my POD and they were able to accommodate necessary changes on short notice with no extra charges.”
Susan AmickVerified ReviewerGoogle“Prompt service from start to finish. The container was clean and secure. I was kept informed about delivery and pickup via text and phone calls.”
Paul GussackVerified ReviewerGoogle“Joe was my delivery and pickup driver for both PODS. I was extremely impressed with his ability to maneuver his truck down my difficult driveways and place the pods. He’s an excellent driver. Joe was friendly, personable, eager to help.”
maryfiveoVerified ReviewerGoogle
What mixed reviewers say
“Delivery of POD was on time. Driver was polite and skilled with handling POD. Pick-Up at final destination was also fine, with a good driver. I wonder how much jostling contents can handle.”
Mary MonizVerified ReviewerGoogle“Getting the POD delivered in a timely manner was an issue. Other than that, it is a bit pricey.”
filip brunnerVerified ReviewerGoogle“My items were moved across the country and got there mostly intact. The pod wouldn't open at the destination, and we eventually opened it ourselves after significant time and effort.”
Emily NVerified ReviewerGoogle
Most common complaints about PODS Moving & Storage
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some PODS Moving & Storage clients.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Damage to items
Some customers reported that items were damaged during packing or loading.
What negative reviewers say
“The container sat in Chattanooga for more than a week before they were willing to deliver it to our new home, which was only an hour away. When they finally brought the container, it was the wrong one.”
Cody BVerified ReviewerGoogle“They dropped my Pod from a forklift, crushing my furniture. The Contents Protection policy I purchased depreciated my items by 40%, so now I'll be out of pocket to replace it all.”
Shyla WortmanVerified ReviewerGoogle“I triple checked on the cost of this. I asked about additional fees and taxes but still got charged an amount they can’t give an explanation for.”
Makayla BruiniusVerified ReviewerGoogle“We’ve been trying to get our pod delivered for over a month now. We scheduled it to be delivered, but it didn’t come and no one contacted us about why.”
Shelby GarnerVerified ReviewerGoogle
PODS Moving & Storage
3.42Chattanooga, TN
Save more than 30% on average by comparing movers before you book.
PODS Moving & Storage
3.42
Chattanooga, TN
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from PODS Moving & Storage, then see how it compares with other top-rated movers in Chattanooga.
Compare prices side by side
See where PODS Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does PODS Moving & Storage offer?
PODS Moving & Storage handles local moves, long-distance moves, and international moves from Chattanooga, TN, with services including small moves, packing, and packing materials.
Services offered
Is PODS Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 1397252 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, PODS Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 1397252, as PODS ENTERPRISES LLC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover PODS Moving & Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- PODS ENTERPRISES LLCThe entity behind the trading name, as filed with the FMCSA
- Doing business as
- PODSTrade name on file with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Miles driven
- 33,375,516Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does PODS Moving & Storage cost?
PODS Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Tennessee, you can expect to pay approximately $117/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Tennessee moving companies similar to PODS Moving & Storage typically bill the amounts below using a $117/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
PODS Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Tennessee moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does PODS Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- MilitaryMover’s own offer
PODS Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
PODS Moving & Storage also offers a military discount. It also lists: Costco Executive Members: 20% off the first month and recurring monthly storage and 20% off long-distance transportation, plus standard local delivery and up to four redeliveries at no charge, with a two-month minimum commitment at participating locations. Ask what you qualify for and how much you could save before you book.
How PODS Moving & Storage compares with the top 5 Chattanooga movers
With a moveBuddha score of 3.42 out of 5, PODS Moving & Storage trails the five top-scoring Chattanooga movers, 0.86 points behind Elizabeth's Moving & Storage. At 334 reviews, PODS Moving & Storage has fewer reviews than four of the five. PODS Moving & Storage has the highest quote accuracy score in the group, but the lowest review quality score.
The five highest-scoring local movers near Chattanooga, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Good Guys Moving & DeliveryChattanooga | 4.64 | 726 | 4.8 | 4.5 | A+ |
| 2 | TWO MEN AND A TRUCKChattanooga | 4.52 | 1,018 | 4.5 | 2.8 | A+ |
| 3 | All Out Moving & StorageChattanooga | 4.48 | 948 | 4.8 | 3.1 | F |
| 4 | Bellhop MovingChattanooga | 4.38 | 1,049 | 4.6 | 3.1 | F |
| 5 | Elizabeth's Moving & StorageChattanooga | 4.28 | 98 | 4.8 | 4.2 | A |
| 6 | PODS Moving & StorageThis mover · ranks #6 | 3.42 | 334 | — | — | — |
How does PODS Moving & Storage compare to other Tennessee movers?
- moveBuddha score#102 of 206(worse than average)
3.42vs 3.69 avg
PODS Moving & Storage scores 3.42, below the Tennessee average of 3.69, and ranks #102 of 206 Tennessee movers.
- Positive reviews#148 of 206(worse than average)
82%vs 89% avg
PODS Moving & Storage has 82% positive reviews, below the Tennessee average of 89%, and ranks #148 of 206 Tennessee movers.
- Negative reviews#143 of 206(worse than average)
16%vs 10% avg
PODS Moving & Storage has 16% negative reviews, above the Tennessee average of 10%, and ranks #143 of 206 Tennessee movers. A lower percentage is better.
- Reviews analyzed#48 of 206(worse than average)
334vs 356 avg
PODS Moving & Storage has 334 reviews analyzed, below the Tennessee average of 356, and ranks #48 of 206 Tennessee movers.
| Metric | This moverPODS Moving & Storage | Tennessee avg | Tennessee rank | Difference |
|---|---|---|---|---|
| moveBuddha score#102 of 206 in Tennessee | 3.42 | 3.69 | #102 of 206 | −0.27(worse than average) |
| Positive reviews#148 of 206 in Tennessee | 82% | 89% | #148 of 206 | −7 pts(worse than average) |
| Negative reviewsLower is better#143 of 206 in Tennessee | 16% | 10% | #143 of 206 | +6 pts(worse than average) |
| Reviews analyzed#48 of 206 in Tennessee | 334 | 356 | #48 of 206 | −22(worse than average) |
Compared with 206 Tennessee movers with moveBuddha profiles. Rank #1 is the best in Tennessee.
PODS Moving & Storage
3.42Chattanooga, TN
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from PODS Moving & Storage, then see how it compares with other top-rated movers in Chattanooga.
Compare prices side by side
See where PODS Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
PODS Moving & Storage
3.42
Chattanooga, TN
Final verdict: PODS Moving & Storage
PODS Moving & Storage earns a 3.42/5 moveBuddha Score and ranks #6 among Chattanooga movers, with 82% positive feedback across 334 customer reviews.
Customers consistently praise its skilled drivers and flexibility. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
The most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
PODS Moving & Storage
3.42
Chattanooga, TN
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Tennessee moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact PODS Moving & Storage
- Phone
- (877) 770-7637
- Website
- pods.com
Other PODS Moving & Storage locations
- Huntsville, AL
- Tuscaloosa, AL
- Bakersfield, CA
- Cotati, CA
- Desert Hot Springs, CA
- Ontario, CA
- San Jose, CA
- Johnstown, CO
- Port St. Lucie, FL
- Sanford, FL
- Davenport, IA
- Peoria, IL
- Shreveport, LA
- Middle River, MD
- Saco, ME
- Greensboro, NC
- Santa Fe, NM
- Reno, NV
- East Syracuse, NY
- Rochester, NY
- Toledo, OH
- Columbia, SC
- Spartanburg, SC
- Beaumont, TX
- Edinburg, TX
- El Paso, TX
- McKinney, TX
- Texarkana, TX
- Tyler, TX
Helpful Tennessee moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.