PODS Moving & Storage review 2026 (East Syracuse, NY)
Updated
PODS Moving & Storage, an East Syracuse, NY moving company, ranks #177 of 520 movers in New York, with a moveBuddha rating of 3.44/5.
76% of PODS Moving & Storage's 327 verified customer reviews are positive. Customers most often praise its skilled drivers, while the most common complaint involves unexpected charges.
PODS Moving & Storage holds active FMCSA registration (USDOT #1397252). Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How PODS Moving & Storage measures up
PODS Moving & Storage ranks #177 out of 520 movers in New York with a moveBuddha Score of 3.44 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.44.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is PODS Moving & Storage moveBuddha Certified?
PODS Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. PODS Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about PODS Moving & Storage?
Out of 327 verified reviews, 76% of customers left a positive review about PODS Moving & Storage in East Syracuse, NY. 21.7% of reviews are negative and 2.1% are neutral. PODS Moving & Storage has a 12% lower positive review percentage than the average New York moving company (76% vs the New York state average of 88%).
- Positive76.1%(249)
- Neutral2.1%(7)
- Negative21.7%(71)
Based on 327 reviews across Google, Yelp, and other review sites.
What customers like about PODS Moving & Storage
Skilled drivers
Multiple customers felt reassured by PODS Moving & Storage's experienced drivers, especially on long-distance moves.
Knowledgeable staff
Several reviewers pointed out that PODS Moving & Storage's crew answered questions confidently and provided useful advice.
Good communication
Reviewers frequently mention clear, consistent updates from PODS Moving & Storage throughout the moving process.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at PODS Moving & Storage.
Professional and polite staff
Customers say the PODS Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“Lynette was very professional and did an amazing job maneuvering in and out of our very narrow driveway. Highly recommend!”
Lauren KosatkaVerified ReviewerGoogle“My pods delivery was prompt and I was kept informed by both the agent I worked with and the driver. My driver, Lynette, called an hour before arriving so I knew when to expect her. She was friendly and helpful.”
Caroline BeckettVerified ReviewerGoogle“Travis was extremely knowledgeable and helpful in showing me the proper way to pack and lock the pod.”
Jennifer SennVerified ReviewerGoogle“The deliveries and pickups went without a hitch. The drivers were prompt and professional. We appreciated the heads-up calls prior to their arrival at each juncture of our move.”
Barbara WrightVerified ReviewerGoogle“Lynette was wonderful! She was right on time, very accommodating and very careful with our items. Couldn’t ask for a better driver.”
Hazel HendersonVerified ReviewerGoogle
What mixed reviewers say
“No restroom for drivers at this big facility. Worker is really good.”
Shahid ManzoorVerified ReviewerGoogle“If you're spending $2,000 to $3,000, you should be able to go look at the pod if desired, just to make sure it exactly works for you.”
Linda CamVerified ReviewerGoogle“They picked up the pod and the driver was amazing. They do not deliver to every address. I can’t get my pod to my house and have to drive 74 miles.”
Heather HaywoodVerified ReviewerGoogle
Most common complaints about PODS Moving & Storage
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some PODS Moving & Storage clients.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Broken promises
Customers noted instances where PODS Moving & Storage failed to deliver on services that were initially guaranteed.
What negative reviewers say
“The move jumped from $700+ to $1800+. The service rep apologized for the mix-up, but the company offered only about $100 off.”
Trisha RoseVerified ReviewerGoogle“We were explicitly told to expect delivery on 12/12–12/13. It is now 12/23, and we still have not received our POD.”
Jessica NashVerified ReviewerGoogle“PODS charged for extra storage time when the delay was due to PODS issues, not ours. PODS promised a follow-up call and a resolution, but we received neither.”
Thomas MoorhoffVerified ReviewerGoogle“Fees for initial delivery, move to new residence and final pickup are in addition to the rental fees. This was not properly explained throughout the process.”
Alison CraftonVerified ReviewerGoogle
PODS Moving & Storage
3.44East Syracuse, NY
Save more than 30% on average by comparing movers before you book.
PODS Moving & Storage
3.44
East Syracuse, NY
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from PODS Moving & Storage, then see how it compares with other top-rated movers in East Syracuse.
Compare prices side by side
See where PODS Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does PODS Moving & Storage offer?
PODS Moving & Storage offers full-service moving, labor-only loading help, local moves, long-distance moves, and international moves.
Services offered
Is PODS Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 1397252 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, PODS Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 1397252, as PODS ENTERPRISES LLC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover PODS Moving & Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- PODS ENTERPRISES LLCThe entity behind the trading name, as filed with the FMCSA
- Doing business as
- PODSTrade name on file with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Miles driven
- 33,375,516Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does PODS Moving & Storage cost?
PODS Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in New York, you can expect to pay approximately $139/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service New York moving companies similar to PODS Moving & Storage typically bill the amounts below using a $139/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
PODS Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service New York moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does PODS Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- MilitaryMover’s own offer
PODS Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
PODS Moving & Storage also offers a military discount. It also lists: Costco Executive Members committing to at least two months of storage may receive free standard local delivery, up to four free redeliveries per 12-month period, 20% off first-month and recurring storage, and 20% off long-distance transportation at participating locations. Restrictions apply; not available for City Service and cannot be combined with other offers. Ask what you qualify for and how much you could save before you book.
How PODS Moving & Storage compares with other local movers
With a moveBuddha score of 3.44 out of 5, PODS Moving & Storage trails the five highest-scoring moving companies near East Syracuse, 0.48 points behind Relo Solutions Group. PODS Moving & Storage's 327 reviews are the most of any mover in that group. PODS Moving & Storage has the highest quote accuracy score in the group, but the lowest brand score.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Reliable Movers and RemovalAuburn | 4.42 | 178 | 4.8 | 3.9 | A+ |
| 2 | Highline Moving and DeliveryFarmington | 4.38 | 252 | 4.8 | 4.5 | — |
| 3 | Soliman Movers And MoreManlius | 4.38 | 201 | 4.8 | 3.6 | A+ |
| 4 | Clinton Moving & Packaging, Inc.Clinton | 4.16 | 52 | 3.8 | 1.0 | A+ |
| 5 | Relo Solutions GroupFayetteville | 3.92 | 86 | — | — | A+ |
| 6 | PODS Moving & StorageThis mover · ranks #6 | 3.44 | 327 | — | — | — |
How does PODS Moving & Storage compare to other New York movers?
- moveBuddha score#177 of 520(worse than average)
3.44vs 3.62 avg
PODS Moving & Storage scores 3.44, below the New York average of 3.62, and ranks #177 of 520 New York movers.
- Positive reviews#385 of 520(worse than average)
76%vs 88% avg
PODS Moving & Storage has 76% positive reviews, below the New York average of 88%, and ranks #385 of 520 New York movers.
- Negative reviews#384 of 520(worse than average)
22%vs 11% avg
PODS Moving & Storage has 22% negative reviews, above the New York average of 11%, and ranks #384 of 520 New York movers. A lower percentage is better.
- Reviews analyzed#81 of 520(better than average)
327vs 285 avg
PODS Moving & Storage has 327 reviews analyzed, above the New York average of 285, and ranks #81 of 520 New York movers.
| Metric | This moverPODS Moving & Storage | New York avg | New York rank | Difference |
|---|---|---|---|---|
| moveBuddha score#177 of 520 in New York | 3.44 | 3.62 | #177 of 520 | −0.18(worse than average) |
| Positive reviews#385 of 520 in New York | 76% | 88% | #385 of 520 | −12 pts(worse than average) |
| Negative reviewsLower is better#384 of 520 in New York | 22% | 11% | #384 of 520 | +11 pts(worse than average) |
| Reviews analyzed#81 of 520 in New York | 327 | 285 | #81 of 520 | +42(better than average) |
Compared with 520 New York movers with moveBuddha profiles. Rank #1 is the best in New York.
PODS Moving & Storage
3.44East Syracuse, NY
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from PODS Moving & Storage, then see how it compares with other top-rated movers in East Syracuse.
Compare prices side by side
See where PODS Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
PODS Moving & Storage
3.44
East Syracuse, NY
Final verdict: PODS Moving & Storage
PODS Moving & Storage earns a 3.44/5 moveBuddha Score and ranks #177 among New York movers, with 76% positive feedback across 327 customer reviews.
Customers consistently praise its skilled drivers and knowledgeable staff. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
The most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
PODS Moving & Storage
3.44
East Syracuse, NY
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your New York moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact PODS Moving & Storage
- Phone
- (877) 770-7637
- Website
- pods.com
Other PODS Moving & Storage locations
- Huntsville, AL
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- San Jose, CA
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- Port St. Lucie, FL
- Sanford, FL
- Davenport, IA
- Peoria, IL
- Shreveport, LA
- Middle River, MD
- Saco, ME
- Greensboro, NC
- Santa Fe, NM
- Reno, NV
- Rochester, NY
- Toledo, OH
- Columbia, SC
- Spartanburg, SC
- Chattanooga, TN
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- Edinburg, TX
- El Paso, TX
- McKinney, TX
- Texarkana, TX
- Tyler, TX
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.