Exela Movers review 2026 (Boston, MA)
In business since 2015 · Updated
Exela Movers, a Boston, MA moving company, ranks #11 of 299 movers in Massachusetts, with a moveBuddha rating of 4.56/5.
97% of Exela Movers' 459 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves unexpected charges.
Exela Movers has been in business since 2015. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Exela Movers measures up
Across 459 reviews, Exela Movers in Boston, MA is rated 4.9/5 on Google (288 reviews) and 4.8/5 on Yelp (168 reviews), and has an A+ rating from the Better Business Bureau.
Exela Movers ranks #11 out of 299 movers in Massachusetts with a moveBuddha Score of 4.56 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.56.
- Website
- 5.0
- Industry experience
- 5.0
- Brand
- 4.5
- Review quality
- 4.5
- Customer service
- 4.4
Google rating
Based on 288 reviews
Yelp rating
Based on 168 reviews
Better Business Bureau
Based on BBB profile
Is Exela Movers moveBuddha Certified?
Exela Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Exela Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Exela Movers?
Out of 459 verified reviews, 97% of customers left a positive review about Exela Movers in Boston, MA. 2.4% of reviews are negative and 0.7% are neutral. Exela Movers has a 7% higher positive review percentage than the average Massachusetts moving company (97% vs the Massachusetts state average of 90%).
- Positive96.9%(445)
- Neutral0.7%(3)
- Negative2.4%(11)
Based on 459 reviews across Google, Yelp, and other review sites.
What customers like about Exela Movers
Affordable rates
Many reviewers found Exela Movers to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that Exela Movers was willing to adjust schedules or accommodate last-minute changes.
Organized packing
Exela Movers is often recognized for labeling boxes clearly and packing with structure and care.
Respectful of property
Customers appreciated how carefully Exela Movers's team maneuvered furniture through tight spaces without damaging walls or floors.
Consistency and follow-up
Reviewers liked that Exela Movers stayed in touch before and after the move to ensure everything went smoothly.
What positive reviewers say
“Getting a quote was easy and fast with the online form, and followup emails clarified any doubts. The quoted price turned out to be accurate in the end, and it was the lowest price among three different companies.”
Kamil SlowikowskiVerified ReviewerGoogle“We have had an amazing experience with Exela. They are very quick, took good care of our belongings and fairly priced. They are also super flexible with changing dates, times, etc.”
Brenda GuentherVerified ReviewerGoogle“They were incredibly meticulous and careful with wrapping our dishware and glassware, all of the tiny items in the bathroom, linens, clothes, etc. They even labeled each box with its contents and original room.”
Julianne Jeha HannoushVerified ReviewerGoogle“They were super careful and organized with our stuff. Not a single item was broken, no damage to the walls of the place we moved out of, the floors and walls of the new place are in impeccable condition too.”
Rochelle DVerified ReviewerGoogle“Both times I have had great communication with Alexe the owner, and the cost quotes were reasonable and accurate. No hidden charges or changes, except for upgrading to a bigger vehicle when they thought we might need it.”
Eileen CVerified ReviewerGoogle
What mixed reviewers say
“Everything arrived in good condition, no damage whatsoever. This was likely because it took them much more time than most movers—which more than made up for the cheap hourly rates.”
YelpVerified Reviewer “The movers were on time, friendly and accommodating. They ripped a hole in the couch and broke the leg off a chair. The movers said they could take the items off our hands... but we had to pay for it..$275!”
YelpVerified Reviewer
Most common complaints about Exela Movers
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Exela Movers clients.
Higher-than-expected costs
Final bills were occasionally much higher than initial estimates, upsetting customers.
Damage to items
Some customers reported that items were damaged during packing or loading.
What negative reviewers say
“They charged me a travel fee and charged me for them leaving their Wearhouse 45 minutes and arriving back to their warehouse 45 minutes plus an additional travel fee.”
Nancy ManciaVerified ReviewerGoogle“Many things were broken or poorly packed. There was a hole in my couch and a gash in my china cabinet. Breakable items were not wrapped and tossed into boxes.”
A MVerified ReviewerGoogle“Charged us $299 an hour for a June move for a 3 person crew. On top of that, $600 round trip just to get to us!”
YelpVerified Reviewer “They were very SLOW this time. The total move took 5 hours, and they also tacked on a lot of extra fees that were never there before.”
YelpVerified Reviewer
Exela Movers
4.56Boston, MASince 2015
Save more than 30% on average by comparing movers before you book.
Exela Movers
4.56
Boston, MA · Since 2015
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Exela Movers, then see how it compares with other top-rated movers in Boston.
Compare prices side by side
See where Exela Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Exela Movers offer?
Beyond standard household moves, Exela Movers handles piano moving, fine art handling, and antique handling.
Services offered
- Full-service moving
- Labor-only / loading help
- Local & in-state moving
- Long-distance moving
- Office & commercial moving
- Small moves
- Packing
- Unpacking
- Fragile-only packing
- Packing materials
- Custom crating
- Storage
- Climate-controlled storage
- Piano moving
- Fine art
- Antiques
- Junk removal
- Debris removal
Is Exela Movers licensed and insured?
Registered with the FMCSA
US DOT 2588687. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Exela Movers is registered with the Federal Motor Carrier Safety Administration under US DOT number 2588687. It also holds a Massachusetts intrastate license, number 31772.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Exela Movers holds. Ask for a certificate of insurance before you book.
- State license number
- 31772Issued by Massachusetts. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Exela Movers cost?
Exela Movers does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Massachusetts, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Massachusetts moving companies similar to Exela Movers typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Exela Movers offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Massachusetts moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Exela Movers offer?
- Accepts
- Credit CardsCash
- Deposit
- Required to book
- Discounts
- Mover’s own offer
Exela Movers accepts credit cards and cash. A deposit is required to book. Exela Movers's terms: A deposit is required to secure the moving date and time. It is applied to the final bill, is non-refundable, and may be applied to future moves or scheduling changes.
Exela Movers also offers discounts on request. It also lists: $150 off full packing and moving services with coupon code Pack&Move. Ask what you qualify for and how much you could save before you book.
How Exela Movers compares with the top 10 Boston movers
With a moveBuddha score of 4.56 out of 5, Exela Movers ranks eighth among the top 10 Boston movers, just behind Flash Moving and level on score with Esquire Moving & Storage but with more reviews.
The ten highest-scoring local movers near Boston, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Boston Best Rate MoversWaltham | 4.72 | 1,369 | 4.7 | 4.7 | A+ |
| 2 | Poseidon MovingBrookline | 4.70 | 325 | 4.4 | 4.1 | A+ |
| 3 | Gentle Giant Moving CompanyBoston | 4.64 | 1,924 | 4.9 | 4.1 | A+ |
| 4 | Marathon Moving Co.Canton | 4.62 | 345 | 4.7 | 4.1 | A+ |
| 5 | StairHopper MoversBoston | 4.58 | 5,085 | 5.0 | 4.8 | A+ |
| 6 | Michael's Moving & StorageBoston | 4.58 | 1,592 | 4.9 | 4.2 | A |
| 7 | Flash MovingBoston | 4.58 | 449 | 5.0 | 4.6 | A+ |
| 8 | Exela MoversThis mover · ranks #8 | 4.56 | 459 | 4.9 | 4.8 | A+ |
| 9 | Esquire Moving & StorageWaltham | 4.56 | 389 | 4.8 | 4.6 | A+ |
| 10 | Rare Moving & Trucking CompanyBoston | 4.52 | 141 | 4.6 | 4.6 | A+ |
| 11 | Flash MovingWaltham | 4.50 | 899 | 5.0 | 4.6 | A+ |
How does Exela Movers compare to other Massachusetts movers?
- moveBuddha score#11 of 299(better than average)
4.56vs 3.73 avg
Exela Movers scores 4.56, above the Massachusetts average of 3.73, and ranks #11 of 299 Massachusetts movers.
- Positive reviews#103 of 299(better than average)
97%vs 90% avg
Exela Movers has 97% positive reviews, above the Massachusetts average of 90%, and ranks #103 of 299 Massachusetts movers.
- Negative reviews#103 of 299(better than average)
2%vs 9% avg
Exela Movers has 2% negative reviews, below the Massachusetts average of 9%, and ranks #103 of 299 Massachusetts movers. A lower percentage is better.
- Reviews analyzed#37 of 299(better than average)
459vs 245 avg
Exela Movers has 459 reviews analyzed, above the Massachusetts average of 245, and ranks #37 of 299 Massachusetts movers.
- Yelp rating#18 of 299(better than average)
4.8vs 3.9 avg
Exela Movers has a Yelp rating of 4.8, above the Massachusetts average of 3.9, and ranks #18 of 299 Massachusetts movers.
- Years in business#89 of 299(worse than average)
11 yearsvs 26 years avg
Exela Movers has been in business for 11 years, below the Massachusetts average of 26 years, and ranks #89 of 299 Massachusetts movers.
| Metric | This moverExela Movers | Massachusetts avg | Massachusetts rank | Difference |
|---|---|---|---|---|
| moveBuddha score#11 of 299 in Massachusetts | 4.56 | 3.73 | #11 of 299 | +0.83(better than average) |
| Positive reviews#103 of 299 in Massachusetts | 97% | 90% | #103 of 299 | +7 pts(better than average) |
| Negative reviewsLower is better#103 of 299 in Massachusetts | 2% | 9% | #103 of 299 | −7 pts(better than average) |
| Reviews analyzed#37 of 299 in Massachusetts | 459 | 245 | #37 of 299 | +214(better than average) |
| Yelp rating#18 of 299 in Massachusetts | 4.8 | 3.9 | #18 of 299 | +0.9(better than average) |
| Years in business#89 of 299 in Massachusetts | 11 years | 26 years | #89 of 299 | −15(worse than average) |
Compared with 299 Massachusetts movers with moveBuddha profiles. Rank #1 is the best in Massachusetts.
Exela Movers
4.56Boston, MASince 2015
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Exela Movers, then see how it compares with other top-rated movers in Boston.
Compare prices side by side
See where Exela Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Exela Movers
4.56
Boston, MA · Since 2015
Final verdict: Exela Movers
Exela Movers earns a 4.56/5 moveBuddha Score and ranks #8 among Boston movers, with 97% positive feedback across 459 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing helpful crews, fair pricing, and reliable service experience.
With a track record dating to 2015, it has less history than the average Massachusetts mover, and the most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Exela Movers
4.56
Boston, MA · Since 2015
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Massachusetts moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Exela Movers
- Phone
- (857) 312-3381
- Website
- exelamovers.com
Helpful Massachusetts moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.