Michael's Moving & Storage review 2026 (Boston, MA)
In business since 1995 · Updated
Michael's Moving & Storage, a Boston, MA moving company, ranks #8 of 299 movers in Massachusetts, with a moveBuddha rating of 4.58/5. It is one of the 10 top-ranked movers in Massachusetts.
95% of Michael's Moving & Storage's 1,592 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items.
In business since 1995, Michael's Moving & Storage holds active FMCSA registration (USDOT #00608571) and operates 5 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Michael's Moving & Storage measures up
Across 1,592 reviews, Michael's Moving & Storage in Boston, MA is rated 4.9/5 on Google (1,200 reviews) and 4.2/5 on Yelp (158 reviews), and has an A rating from the Better Business Bureau.
Michael's Moving & Storage ranks #8 out of 299 movers in Massachusetts with a moveBuddha Score of 4.58 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.58.
- Brand
- 5.0
- Website
- 5.0
- Industry experience
- 5.0
- Customer service
- 4.7
- Review quality
- 4.5
Google rating
Based on 1,200 reviews
Yelp rating
Based on 158 reviews
Better Business Bureau
Based on BBB profile
Is Michael's Moving & Storage moveBuddha Certified?
Michael's Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Michael's Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Michael's Moving & Storage?
Out of 1,592 verified reviews, 95% of customers left a positive review about Michael's Moving & Storage in Boston, MA. 4.3% of reviews are negative and 0.6% are neutral. Michael's Moving & Storage has a 5% higher positive review percentage than the average Massachusetts moving company (95% vs the Massachusetts state average of 90%).
- Positive95.2%(1,516)
- Neutral0.6%(10)
- Negative4.3%(68)
Based on 1,592 reviews across Google, Yelp, and other review sites.
What customers like about Michael's Moving & Storage
Affordable rates
Many reviewers found Michael's Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
Quick moving process
The team at Michael's Moving & Storage often gets the job done faster than expected, saving clients time.
Flexibility
Clients liked that Michael's Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
Quick response times
Customer support at Michael's Moving & Storage was often noted for responding to questions or concerns almost immediately
Efficient service
Many customers praise Michael's Moving & Storage for completing moves smoothly and with minimal downtime.
What positive reviewers say
“A quick shoutout to Felix and Alex for an amazing moving experience! They were extremely kind, professional, and moved very quickly. The original quote was accurate, and the cash discount made this the most reasonable option.”
Chris ChanVerified ReviewerGoogle“I had to switch my moving day at the last minute, and Juan’s team squeezed me in on a busy day. They arrived right on time and were super quick and efficient.”
Maeve MurphyVerified ReviewerGoogle“The quoting process was quick and easy, and Bryan called the next morning. The company sent reminders, while Juan’s crew arrived on time, worked fast, and handled everything carefully.”
Matthew SalameVerified ReviewerGoogle
What mixed reviewers say
“The movers arrived late, extra movers appeared without clear notice, and the final bill was about $700 over the estimate. The floor-protection plan also fell apart.”
Jenny XuVerified ReviewerGoogle“The office staff were professional and the movers worked hard, but every piece with drawers was damaged, and numerous furniture items had nicks and scratches.”
REBVerified ReviewerGoogle“Everything arrived in good condition, but the final move cost $400+ above the all-in estimate, and delivery took longer than the promised 4–15 days.”
YelpVerified Reviewer “The crew was fast, but walls and ceilings were scuffed, carpets were uncovered, and my framed diploma was never recovered.”
C PhillipsVerified ReviewerGoogle
Most common complaints about Michael's Moving & Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Michael's Moving & Storage clients.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
What negative reviewers say
“The movers were friendly and quick, but some furniture was damaged. Months after I submitted my claim with paperwork and photos, I still had no response or resolution.”
Carly SautterVerified ReviewerGoogle“The final charges were far above the estimate, including unexpected storage and labor fees. I repeatedly asked for clarification but received no explanation.”
L KVerified ReviewerGoogle“The arrival window was 1–3 p.m., but the movers arrived around 6 p.m. Dispatch repeatedly gave inaccurate updates and stopped answering.”
Sanjay ThallamVerified ReviewerGoogle“Our belongings arrived three days late after repeated updates that they were being loaded. The crew also left packing trash and did not reassemble several pieces of furniture.”
Juan CastilloVerified ReviewerGoogle
Michael's Moving & Storage
4.58Boston, MASince 1995
Save more than 30% on average by comparing movers before you book.
Michael's Moving & Storage
4.58
Boston, MA · Since 1995
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Michael's Moving & Storage, then see how it compares with other top-rated movers in Boston.
Compare prices side by side
See where Michael's Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Michael's Moving & Storage offer?
Michael's Moving & Storage offers full-service moving, labor-only loading help, local moves, long-distance moves, and commercial moves.
Services offered
- Full-service moving
- Labor-only / loading help
- Local & in-state moving
- Long-distance moving
- Office & commercial moving
- Small moves
- Senior moves
- Packing
- Unpacking
- Fragile-only packing
- Packing materials
- Custom crating
- Storage
- Climate-controlled storage
- Piano moving
- Hot tub moving
- Pool table moving
- Fine art
- Antiques
- Safes
Is Michael's Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 00608571 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Michael's Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 00608571, as MICHAEL'S MOVING & STORAGE INC, and its operating status is currently active. It also holds a Massachusetts intrastate license, number MDPU #30293.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Michael's Moving & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- MDPU #30293Issued by Massachusetts. Covers moves within the state, which the FMCSA does not
- Registered legal name
- MICHAEL'S MOVING & STORAGE INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 5Power units reported to the FMCSA
- Miles driven
- 36,709Reported to the FMCSA for 2023
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- May 2026
How much does Michael's Moving & Storage cost?
Michael's Moving & Storage lists an hourly rate of $159, above the Massachusetts average of $129/hr. At that rate, a studio or 1-bedroom move (3–5 hours with 2 movers) would come to about $500–$800. Larger homes need more movers and hours: totals from similar movers typically run $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Massachusetts moving companies similar to Michael's Moving & Storage typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Michael's Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Massachusetts moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Michael's Moving & Storage offer?
- Accepts
- Credit CardsCash
- Deposit
- Not listed, so ask
- Discounts
- StudentMover’s own offer
Michael's Moving & Storage accepts credit cards and cash. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Michael's Moving & Storage also offers a student discount. It also lists: 25% off promotion; cash discount mentioned in a customer review; off-peak move discounts mentioned in a customer review. Ask what you qualify for and how much you could save before you book.
How Michael's Moving & Storage compares with the top 10 Boston movers
With a moveBuddha score of 4.58 out of 5, Michael's Moving & Storage ranks sixth among the top 10 Boston movers, level on score with StairHopper Movers and Flash Moving, and between them on review count. At 1,592 reviews, Michael's Moving & Storage has more reviews than eight of the ten. Where Michael's Moving & Storage pulls ahead is quote accuracy: it has a quote accuracy score higher than nine of the ten.
The ten highest-scoring local movers near Boston, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Boston Best Rate MoversWaltham | 4.72 | 1,369 | 4.7 | 4.7 | A+ |
| 2 | Poseidon MovingBrookline | 4.70 | 325 | 4.4 | 4.1 | A+ |
| 3 | Gentle Giant Moving CompanyBoston | 4.64 | 1,924 | 4.9 | 4.1 | A+ |
| 4 | Marathon Moving Co.Canton | 4.62 | 345 | 4.7 | 4.1 | A+ |
| 5 | StairHopper MoversBoston | 4.58 | 5,085 | 5.0 | 4.8 | A+ |
| 6 | Michael's Moving & StorageThis mover · ranks #6 | 4.58 | 1,592 | 4.9 | 4.2 | A |
| 7 | Flash MovingBoston | 4.58 | 449 | 5.0 | 4.6 | A+ |
| 8 | Exela MoversBoston | 4.56 | 459 | 4.9 | 4.8 | A+ |
| 9 | Esquire Moving & StorageWaltham | 4.56 | 389 | 4.8 | 4.6 | A+ |
| 10 | Rare Moving & Trucking CompanyBoston | 4.52 | 141 | 4.6 | 4.6 | A+ |
| 11 | Flash MovingWaltham | 4.50 | 899 | 5.0 | 4.6 | A+ |
How does Michael's Moving & Storage compare to other Massachusetts movers?
- moveBuddha score#8 of 299(better than average)
4.58vs 3.73 avg
Michael's Moving & Storage scores 4.58, above the Massachusetts average of 3.73, and ranks #8 of 299 Massachusetts movers.
- Positive reviews#129 of 299(better than average)
95%vs 90% avg
Michael's Moving & Storage has 95% positive reviews, above the Massachusetts average of 90%, and ranks #129 of 299 Massachusetts movers.
- Negative reviews#131 of 299(better than average)
4%vs 9% avg
Michael's Moving & Storage has 4% negative reviews, below the Massachusetts average of 9%, and ranks #131 of 299 Massachusetts movers. A lower percentage is better.
- Reviews analyzed#6 of 299(better than average)
1,592vs 245 avg
Michael's Moving & Storage has 1,592 reviews analyzed, above the Massachusetts average of 245, and ranks #6 of 299 Massachusetts movers.
- Yelp rating#50 of 299(better than average)
4.2vs 3.9 avg
Michael's Moving & Storage has a Yelp rating of 4.2, above the Massachusetts average of 3.9, and ranks #50 of 299 Massachusetts movers.
- Years in business#29 of 299(better than average)
31 yearsvs 26 years avg
Michael's Moving & Storage has been in business for 31 years, above the Massachusetts average of 26 years, and ranks #29 of 299 Massachusetts movers.
| Metric | This moverMichael's Moving & Storage | Massachusetts avg | Massachusetts rank | Difference |
|---|---|---|---|---|
| moveBuddha score#8 of 299 in Massachusetts | 4.58 | 3.73 | #8 of 299 | +0.85(better than average) |
| Positive reviews#129 of 299 in Massachusetts | 95% | 90% | #129 of 299 | +5 pts(better than average) |
| Negative reviewsLower is better#131 of 299 in Massachusetts | 4% | 9% | #131 of 299 | −5 pts(better than average) |
| Reviews analyzed#6 of 299 in Massachusetts | 1,592 | 245 | #6 of 299 | +1,347(better than average) |
| Yelp rating#50 of 299 in Massachusetts | 4.2 | 3.9 | #50 of 299 | +0.3(better than average) |
| Years in business#29 of 299 in Massachusetts | 31 years | 26 years | #29 of 299 | +5(better than average) |
Compared with 299 Massachusetts movers with moveBuddha profiles. Rank #1 is the best in Massachusetts.
Michael's Moving & Storage
4.58Boston, MASince 1995
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Michael's Moving & Storage, then see how it compares with other top-rated movers in Boston.
Compare prices side by side
See where Michael's Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Michael's Moving & Storage
4.58
Boston, MA · Since 1995
Final verdict: Michael's Moving & Storage
Michael's Moving & Storage earns a 4.58/5 moveBuddha Score and ranks #6 among Boston movers, with 95% positive feedback across 1,592 customer reviews.
Customers consistently praise its affordable rates and quick moving process. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With 5 trucks and a track record dating to 1995, it has more history than the average Massachusetts mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Michael's Moving & Storage
4.58
Boston, MA · Since 1995
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Massachusetts moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Michael's Moving & Storage
- Phone
- (617) 782-9811
- Website
- michaelsmovers.com
Helpful Massachusetts moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.