StairHopper Movers review 2026 (Boston, MA)
In business since 2003 · Updated
StairHopper Movers, a Boston, MA moving company, ranks #7 of 299 movers in Massachusetts, with a moveBuddha rating of 4.58/5. It is one of the 10 top-ranked movers in Massachusetts.
99% of StairHopper Movers' 5,085 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves unprofessional behavior.
StairHopper Movers has been in business since 2003. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How StairHopper Movers measures up
Across 5,085 reviews, StairHopper Movers in Boston, MA is rated 5/5 on Google (5,506 reviews) and 4.8/5 on Yelp (672 reviews), and has an A+ rating from the Better Business Bureau.
StairHopper Movers ranks #7 out of 299 movers in Massachusetts with a moveBuddha Score of 4.58 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.58.
- Brand
- 5.0
- Website
- 5.0
- Industry experience
- 5.0
- Review quality
- 4.5
- Customer service
- 4.4
Google rating
Based on 5,506 reviews
Yelp rating
Based on 672 reviews
Better Business Bureau
Based on BBB profile
Is StairHopper Movers moveBuddha Certified?
StairHopper Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. StairHopper Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about StairHopper Movers?
Out of 5,085 verified reviews, 99% of customers left a positive review about StairHopper Movers in Boston, MA. 0.5% of reviews are negative and 0.1% are neutral. StairHopper Movers has a 9% higher positive review percentage than the average Massachusetts moving company (99% vs the Massachusetts state average of 90%).
- Positive99.41%(5,055)
- Neutral0.08%(4)
- Negative0.51%(26)
Based on 5,085 reviews across Google, Yelp, and other review sites.
What customers like about StairHopper Movers
Affordable rates
Many reviewers found StairHopper Movers to be more budget-friendly than competitors without sacrificing quality.
Quick moving process
The team at StairHopper Movers often gets the job done faster than expected, saving clients time.
Respectful of property
Customers appreciated how carefully StairHopper Movers's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to StairHopper Movers's attention to detail.
Efficient service
Many customers praise StairHopper Movers for completing moves smoothly and with minimal downtime.
What positive reviewers say
“Stairhopper Movers were fantastic. Their quote was half as much as other movers and ended up well within the range they provided. They arrived on time, moved quickly but carefully and were very friendly.”
YelpVerified Reviewer “Highly professional movers that finished the job quicker than anticipated, which meant I paid $600 less than my original quote.”
Meryl HulseVerified ReviewerGoogle“The movers were on time, professional, efficient, and handled everything with care. They worked quickly while making sure my belongings were properly protected throughout the move.”
Qing JiangVerified ReviewerGoogle“The movers arrived on time, were efficient, friendly, and respectful of our property. I will definitely use them again.”
jane carboneVerified ReviewerGoogle“The crew was friendly, efficient, and careful with all of my items. We even finished under the estimated time! I would use them again.”
Alicia PritchardVerified ReviewerGoogle
What mixed reviewers say
“Prices were good, they arrived on time, and worked quickly. They charge for tape and supplies, and there were minor damages. I’d use them again for average furniture, but expensive items may need a higher-end mover.”
YelpVerified Reviewer “They were very fast, but some furniture was damaged and the cost was not especially low. They also reassembled my bed frame backward.”
YelpVerified Reviewer “The price was lower than competitors and the movers worked hard, but they damaged door frames and the floor. I would not use them next time.”
YelpVerified Reviewer
Most common complaints about StairHopper Movers
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Higher-than-expected costs
Final bills were occasionally much higher than initial estimates, upsetting customers.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some StairHopper Movers clients.
What negative reviewers say
“The physical moving is good. But brace yourself if you need to deal with the office staff. The movers showed up at 10 PM after repeated updates that they were on the way.”
YelpVerified Reviewer “We were quoted one number and charged double. The movers slowed down and used more materials than necessary. Half a box was stuffed with paper.”
YelpVerified Reviewer “The actual move was fine, but the total cost was over twice the quote. The movers refused to use our materials and charged for their supplies and travel time.”
Chad PapineauVerified ReviewerGoogle“The job got done but rather slowly and some minor damage was discovered after unpacking. We were charged for four rolls of substandard tape.”
YelpVerified Reviewer
StairHopper Movers
4.58Boston, MASince 2003
Save more than 30% on average by comparing movers before you book.
StairHopper Movers
4.58
Boston, MA · Since 2003
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from StairHopper Movers, then see how it compares with other top-rated movers in Boston.
Compare prices side by side
See where StairHopper Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does StairHopper Movers offer?
StairHopper Movers covers moving (local moves and long-distance moves), packing (unpacking and fragile-only packing), and storage (climate-controlled storage).
Services offered
Is StairHopper Movers licensed and insured?
Registered with the FMCSA
US DOT 1696867. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
StairHopper Movers is registered with the Federal Motor Carrier Safety Administration under US DOT number 1696867. It also holds a Massachusetts intrastate license, number 31321.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover StairHopper Movers holds. Ask for a certificate of insurance before you book.
- State license number
- 31321Issued by Massachusetts. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does StairHopper Movers cost?
StairHopper Movers does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Massachusetts, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Massachusetts moving companies similar to StairHopper Movers typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
StairHopper Movers offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Massachusetts moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does StairHopper Movers offer?
- Accepts
- Credit Cards
- Deposit
- Required to book
StairHopper Movers accepts credit cards. A deposit is required to book. StairHopper Movers's terms: A deposit is required to reserve the moving date and crew. Deposits are non-refundable and cannot be transferred to another reservation. The remaining balance is typically due upon completion of the move.
How StairHopper Movers compares with the top 10 Boston movers
StairHopper Movers places fifth among the top 10 movers in Boston with a moveBuddha score of 4.58 out of 5, just behind Marathon Moving Co. and level on score with Michael's Moving & Storage but with more reviews. StairHopper Movers has more reviews than any of them, at 5,085. Where StairHopper Movers falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The ten highest-scoring local movers near Boston, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Boston Best Rate MoversWaltham | 4.72 | 1,369 | 4.7 | 4.7 | A+ |
| 2 | Poseidon MovingBrookline | 4.70 | 325 | 4.4 | 4.1 | A+ |
| 3 | Gentle Giant Moving CompanyBoston | 4.64 | 1,924 | 4.9 | 4.1 | A+ |
| 4 | Marathon Moving Co.Canton | 4.62 | 345 | 4.7 | 4.1 | A+ |
| 5 | StairHopper MoversThis mover · ranks #5 | 4.58 | 5,085 | 5.0 | 4.8 | A+ |
| 6 | Michael's Moving & StorageBoston | 4.58 | 1,592 | 4.9 | 4.2 | A |
| 7 | Flash MovingBoston | 4.58 | 449 | 5.0 | 4.6 | A+ |
| 8 | Exela MoversBoston | 4.56 | 459 | 4.9 | 4.8 | A+ |
| 9 | Esquire Moving & StorageWaltham | 4.56 | 389 | 4.8 | 4.6 | A+ |
| 10 | Rare Moving & Trucking CompanyBoston | 4.52 | 141 | 4.6 | 4.6 | A+ |
| 11 | Flash MovingWaltham | 4.50 | 899 | 5.0 | 4.6 | A+ |
How does StairHopper Movers compare to other Massachusetts movers?
- moveBuddha score#7 of 299(better than average)
4.58vs 3.73 avg
StairHopper Movers scores 4.58, above the Massachusetts average of 3.73, and ranks #7 of 299 Massachusetts movers.
- Positive reviews#54 of 299(better than average)
99%vs 90% avg
StairHopper Movers has 99% positive reviews, above the Massachusetts average of 90%, and ranks #54 of 299 Massachusetts movers.
- Negative reviews#63 of 299(better than average)
1%vs 9% avg
StairHopper Movers has 1% negative reviews, below the Massachusetts average of 9%, and ranks #63 of 299 Massachusetts movers. A lower percentage is better.
- Reviews analyzed#1 of 299(better than average)
5,085vs 245 avg
StairHopper Movers has 5,085 reviews analyzed, above the Massachusetts average of 245, and ranks #1 of 299 Massachusetts movers.
- Yelp rating#16 of 299(better than average)
4.8vs 3.9 avg
StairHopper Movers has a Yelp rating of 4.8, above the Massachusetts average of 3.9, and ranks #16 of 299 Massachusetts movers.
- Years in business#40 of 299(worse than average)
23 yearsvs 26 years avg
StairHopper Movers has been in business for 23 years, below the Massachusetts average of 26 years, and ranks #40 of 299 Massachusetts movers.
| Metric | This moverStairHopper Movers | Massachusetts avg | Massachusetts rank | Difference |
|---|---|---|---|---|
| moveBuddha score#7 of 299 in Massachusetts | 4.58 | 3.73 | #7 of 299 | +0.85(better than average) |
| Positive reviews#54 of 299 in Massachusetts | 99% | 90% | #54 of 299 | +9 pts(better than average) |
| Negative reviewsLower is better#63 of 299 in Massachusetts | 1% | 9% | #63 of 299 | −8 pts(better than average) |
| Reviews analyzed#1 of 299 in Massachusetts | 5,085 | 245 | #1 of 299 | +4,840(better than average) |
| Yelp rating#16 of 299 in Massachusetts | 4.8 | 3.9 | #16 of 299 | +0.9(better than average) |
| Years in business#40 of 299 in Massachusetts | 23 years | 26 years | #40 of 299 | −3(worse than average) |
Compared with 299 Massachusetts movers with moveBuddha profiles. Rank #1 is the best in Massachusetts.
StairHopper Movers
4.58Boston, MASince 2003
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from StairHopper Movers, then see how it compares with other top-rated movers in Boston.
Compare prices side by side
See where StairHopper Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
StairHopper Movers
4.58
Boston, MA · Since 2003
Final verdict: StairHopper Movers
StairHopper Movers earns a 4.58/5 moveBuddha Score and ranks #5 among Boston movers, with 99% positive feedback across 5,085 customer reviews.
Customers consistently praise its affordable rates and quick moving process. It is best for customers prioritizing careful handling of belongings, efficient moves, and reliable service experience.
With a track record dating to 2003, it has less history than the average Massachusetts mover, and the most common complaint is unprofessional behavior.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
StairHopper Movers
4.58
Boston, MA · Since 2003
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Massachusetts moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact StairHopper Movers
- Phone
- (857) 928-0876
- Website
- stairhoppers.com
Helpful Massachusetts moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.