Gentle Giant Moving Company review 2026 (Washington, DC)
In business since 1980 · Updated
Gentle Giant Moving Company, a Washington, DC moving company, has a moveBuddha rating of 4.44/5.
98% of Gentle Giant Moving Company's 918 verified customer reviews are positive. Customers most often praise its experienced movers, while the most common complaint involves misplaced or lost items.
Gentle Giant Moving Company has been in business since 1980. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Gentle Giant Moving Company measures up
Across 918 reviews, Gentle Giant Moving Company in Washington, DC is rated 5/5 on Google (735 reviews) and 4.2/5 on Yelp (70 reviews), and has an A+ rating from the Better Business Bureau.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.44.
- Brand
- 5.0
- Website
- 5.0
- Industry experience
- 5.0
- Review quality
- 4.5
- Customer service
- 4.4
Google rating
Based on 735 reviews
Yelp rating
Based on 70 reviews
Better Business Bureau
Based on BBB profile
Is Gentle Giant Moving Company moveBuddha Certified?
Gentle Giant Moving Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Gentle Giant Moving Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Gentle Giant Moving Company?
Out of 918 verified reviews, 98% of customers left a positive review about Gentle Giant Moving Company in Washington, DC. 1.6% of reviews are negative and 0.8% are neutral.
- Positive97.6%(896)
- Neutral0.8%(7)
- Negative1.6%(15)
Based on 918 reviews across Google, Yelp, and other review sites.
What customers like about Gentle Giant Moving Company
Experienced movers
With years of experience, Gentle Giant Moving Company's crew brought confidence and know-how to each move.
Consistency and follow-up
Reviewers liked that Gentle Giant Moving Company stayed in touch before and after the move to ensure everything went smoothly.
Good communication
Reviewers frequently mention clear, consistent updates from Gentle Giant Moving Company throughout the moving process.
Flexibility
Clients liked that Gentle Giant Moving Company was willing to adjust schedules or accommodate last-minute changes.
Affordable rates
Many reviewers found Gentle Giant Moving Company to be more budget-friendly than competitors without sacrificing quality.
What positive reviewers say
“Paul was clearly experienced in making the move efficient and leading his team. We highly recommend Gentle Giant for its moving expertise, professionalism, and customer service.”
Carla CortavarriaVerified ReviewerGoogle“The communication throughout the entire process was excellent, and I always knew what to expect and when the team would arrive. The crews worked hard while remaining friendly, courteous, careful, and efficient.”
Alison WhitakerVerified ReviewerGoogle“I had to reschedule more than four times due to closing issues, and they accommodated me every step of the way. Movers packaged everything carefully and unloaded it exactly where I wanted.”
WeFlyHiVerified ReviewerGoogle“We got quotes from three companies, and Gentle Giant was the best one by several hundred dollars. The crews were professional, careful, and worked hard.”
Jelena AllenVerified ReviewerGoogle“From setting up the move to the move itself, everything went smoothly. Professional, prompt, and kind communication. Transparent pricing and billing. Knowledgeable and friendly staff.”
Miranda CarmanVerified ReviewerGoogle
What mixed reviewers say
“While the movers were nice, I have never had slower movers. The three-person crew split up to pack different sections, and the work took much longer than previous moves.”
Sara SyrylaVerified ReviewerGoogle“I was charged $870 for a one-bedroom apartment. The movers did a good job, but I was billed for 5.75 hours even though they worked about three actual hours.”
Shoshana GilgVerified ReviewerGoogle“They packed carefully, but used excessive wrapping and costly materials. Unpacking was a hassle, and I felt I could have packed the books, drinks, and small items myself.”
YelpVerified Reviewer “The movers were professional and on time, but a new bookcase was broken and some packing was unsafe. I received $50, yet still had to discard the bookcase.”
YelpVerified Reviewer
Most common complaints about Gentle Giant Moving Company
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Lack of communication
Poor or inconsistent updates from Gentle Giant Moving Company left some customers feeling in the dark.
Higher-than-expected costs
Final bills were occasionally much higher than initial estimates, upsetting customers.
What negative reviewers say
“The movers were great, but my final charges rose 50% to 90% above the estimate. The company also increased the insured value and never answered my questions about those higher charges.”
Kadri AtalayVerified ReviewerGoogle“Packers were disorganized, forgot to take some items, and placed other belongings in random boxes. I had to return for TV remotes, a Roomba, mounting hardware, and garage boxes.”
Steven Lawrence HestonVerified ReviewerGoogle“The move went smoothly until I realized my rug never arrived. After several calls and emails, no one resolved the issue or clearly acknowledged that the rug was missing.”
YelpVerified Reviewer “I was promised a call back about booking, but no one followed up. When I called again, I was told my quote did not exist and I could not schedule the move.”
Chris Van JuraVerified ReviewerGoogle
Gentle Giant Moving Company
4.44Washington, DCSince 1980
Save more than 30% on average by comparing movers before you book.
Gentle Giant Moving Company
4.44
Washington, DC · Since 1980
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Gentle Giant Moving Company, then see how it compares with other top-rated movers in Washington DC.
Compare prices side by side
See where Gentle Giant Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Gentle Giant Moving Company offer?
Gentle Giant Moving Company offers full-service moving, local moves, and long-distance moves. It also provides international moves, commercial moves, and small moves.
Services offered
Is Gentle Giant Moving Company licensed and insured?
Registered with the FMCSA
US DOT 373544. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Gentle Giant Moving Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 373544. It also holds a Maryland intrastate license, number 373544.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Gentle Giant Moving Company holds. Ask for a certificate of insurance before you book.
- State license number
- 373544Issued by Maryland. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Gentle Giant Moving Company cost?
Gentle Giant Moving Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Maryland, you can expect to pay approximately $130/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Maryland moving companies similar to Gentle Giant Moving Company typically bill the amounts below using a $130/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Gentle Giant Moving Company offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Maryland moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Gentle Giant Moving Company offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Gentle Giant Moving Company accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Gentle Giant Moving Company compares with the top 10 Washington DC movers
With a moveBuddha score of 4.44 out of 5, Gentle Giant Moving Company ranks #14 and falls short of the top 10 movers in Washington DC, 0.08 points behind Blake & Sons Moving & Storage,Inc., the tenth-placed mover. At 918 reviews, Gentle Giant Moving Company has more reviews than eight of the ten.
The ten highest-scoring local movers near Washington DC, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | 495 Movers, IncRockville | 4.76 | 1,128 | 4.7 | 3.9 | A+ |
| 2 | Zip Moving And Storage, Inc.Rockville | 4.70 | 383 | 4.9 | 4.0 | A+ |
| 3 | Suburban Solutions Moving & TransportKensington | 4.62 | 514 | 4.7 | 4.4 | A+ |
| 4 | Bookstore Movers, LLCHyattsville | 4.62 | 410 | 4.8 | 4.8 | A+ |
| 5 | Von Paris Moving & StorageSavage | 4.58 | 553 | 4.8 | 2.8 | A+ |
| 6 | Helix Transfer & StorageGaithersburg | 4.56 | 1,216 | 4.9 | 3.6 | A+ |
| 7 | Olympia Moving & StorageHyattsville | 4.56 | 655 | 4.6 | 3.7 | A+ |
| 8 | Bargain MoversGaithersburg | 4.52 | 535 | 4.9 | 4.6 | A+ |
| 9 | In and Out MoversRockville | 4.52 | 427 | 4.5 | 3.5 | A+ |
| 10 | Blake & Sons Moving & Storage,Inc.Clarksburg | 4.52 | 129 | 4.5 | 3.9 | A+ |
| 14 | Gentle Giant Moving CompanyThis mover · ranks #14 | 4.44 | 918 | 5.0 | 4.2 | A+ |
Gentle Giant Moving Company
4.44Washington, DCSince 1980
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Gentle Giant Moving Company, then see how it compares with other top-rated movers in Washington DC.
Compare prices side by side
See where Gentle Giant Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Gentle Giant Moving Company
4.44
Washington, DC · Since 1980
Final verdict: Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.44/5 moveBuddha Score and ranks #14 among Washington DC movers, with 98% positive feedback across 918 customer reviews.
Customers consistently praise its experienced movers and consistency and follow-up. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
It has a track record dating to 1980. The most common complaint is misplaced or lost items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Gentle Giant Moving Company
4.44
Washington, DC · Since 1980
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Maryland moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Gentle Giant Moving Company
- Phone
- (202) 758-0213
- Website
- gentlegiant.com
Other Gentle Giant Moving Company locations
Helpful Maryland moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.