Gentle Giant Moving Company review 2026 (Providence, RI)
In business since 1983 · Updated
Gentle Giant Moving Company, a Providence, RI moving company, ranks #1 of 29 movers in Rhode Island, with a moveBuddha rating of 4.56/5.
98% of Gentle Giant Moving Company's 447 verified customer reviews are positive. Customers most often praise its experienced movers, while the most common complaint involves lack of communication.
In business since 1983, Gentle Giant Moving Company holds active FMCSA registration (USDOT #373544) and operates 88 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Gentle Giant Moving Company measures up
Across 447 reviews, Gentle Giant Moving Company in Providence, RI is rated 4.9/5 on Google (215 reviews) and 4.6/5 on Yelp (47 reviews), and has an A+ rating from the Better Business Bureau.
Gentle Giant Moving Company ranks #1 out of 29 movers in Rhode Island with a moveBuddha Score of 4.56 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.56.
- Website
- 5.0
- Customer service
- 5.0
- Industry experience
- 5.0
- Review quality
- 4.5
- Brand
- 4.0
Google rating
Based on 215 reviews
Yelp rating
Based on 47 reviews
Better Business Bureau
Based on BBB profile
Is Gentle Giant Moving Company moveBuddha Certified?
Gentle Giant Moving Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Gentle Giant Moving Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Gentle Giant Moving Company?
Out of 447 verified reviews, 98% of customers left a positive review about Gentle Giant Moving Company in Providence, RI. 1.8% of reviews are negative and 0.4% are neutral. Gentle Giant Moving Company has a 14% higher positive review percentage than the average Rhode Island moving company (98% vs the Rhode Island state average of 84%).
- Positive97.8%(437)
- Neutral0.4%(2)
- Negative1.8%(8)
Based on 447 reviews across Google, Yelp, and other review sites.
What customers like about Gentle Giant Moving Company
Experienced movers
With years of experience, Gentle Giant Moving Company's crew brought confidence and know-how to each move.
Flexibility
Clients liked that Gentle Giant Moving Company was willing to adjust schedules or accommodate last-minute changes.
Consistency and follow-up
Reviewers liked that Gentle Giant Moving Company stayed in touch before and after the move to ensure everything went smoothly.
Respectful of property
Customers appreciated how carefully Gentle Giant Moving Company's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Gentle Giant Moving Company's attention to detail.
What positive reviewers say
“I always move with Gentle Giant because they are consistently EXCELLENT! They're professional, on time, fast, careful, attentive...couldn't be better. They've moved me three times now.”
Brian FlowersVerified ReviewerGoogle“Their moving team was very professional and efficient, and finished the job so much faster than expected. They wrapped furniture in tarps, and were very careful with anything labelled as fragile.”
Rowen LeeVerified ReviewerGoogle“In addition, there was a last minute issue with my move in time/date (related to property construction), which required starting earlier and finishing fast. Gentle Giant was very understanding and accommodating.”
Julie GVerified ReviewerGoogle“The GG team was communicative, helpful, accommodating and friendly. This was my third move using GG. They are consistently easy to work with and the movers are always helpful and respectful of our property.”
Gladys EllenVerified ReviewerGoogle“I chose Gentle Giant because I had gotten an estimate from them in the past, and I had been impressed with their service. They sent three-man team, who were very professional, courteous, and very careful with my items.”
Gregory ToddVerified ReviewerGoogle
What mixed reviewers say
“Expensive and inflexible…”
GoogleVerified Reviewer “VERY VERY expensive. Did not use them. The gentleman that answered the phone was very nice. But be prepared to open up your wallet!”
GoogleVerified Reviewer
Most common complaints about Gentle Giant Moving Company
Lack of communication
Poor or inconsistent updates from Gentle Giant Moving Company left some customers feeling in the dark.
Damage to items
Some customers reported that items were damaged during packing or loading.
Difficult to reach
Customers had trouble contacting Gentle Giant Moving Company for updates or assistance, especially post-move.
What negative reviewers say
“I called them yesterday for a quote to move some furniture from RI to MA. They were courteous on the phone but never gave me a quote or bothered to call me back.”
PA GVerified ReviewerGoogle“When they began unloading, they damaged the back of our tall bookshelf and the inner shelf of our coffee table. We didn't hear back for several weeks and called to follow up.”
YelpVerified Reviewer “Our total moving bill was more than two times the estimate we were given ... When I contacted the company to express my dissatisfaction my phone calls and emails were unanswered.”
YelpVerified Reviewer
Gentle Giant Moving Company
4.56Providence, RISince 1983
Save more than 30% on average by comparing movers before you book.
Gentle Giant Moving Company
4.56
Providence, RI · Since 1983
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Gentle Giant Moving Company, then see how it compares with other top-rated movers in Providence.
Compare prices side by side
See where Gentle Giant Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Gentle Giant Moving Company offer?
Beyond standard household moves, Gentle Giant Moving Company handles piano moving, fine art handling, antique handling, and crane vans.
Services offered
Is Gentle Giant Moving Company licensed and insured?
Federally licensed, operating authority active
US DOT 373544 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Gentle Giant Moving Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 373544, as GENTLE GIANT INTERSTATE COMPANY LLC, and its operating status is currently active. It also holds a Rhode Island intrastate license, number 373544.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Gentle Giant Moving Company holds. Ask for a certificate of insurance before you book.
- State license number
- 373544Issued by Rhode Island. Covers moves within the state, which the FMCSA does not
- Registered legal name
- GENTLE GIANT INTERSTATE COMPANY LLCThe entity behind the trading name, as filed with the FMCSA
- Doing business as
- GENTLE GIANT MOVING COMPANY GENTLE GIANT MOVING AND STORAGETrade name on file with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 88Power units reported to the FMCSA
- Miles driven
- 5,000,000Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- May 2026
How much does Gentle Giant Moving Company cost?
Gentle Giant Moving Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Rhode Island, you can expect to pay approximately $150/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Rhode Island moving companies similar to Gentle Giant Moving Company typically bill the amounts below using a $150/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Gentle Giant Moving Company is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Rhode Island moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Gentle Giant Moving Company offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Gentle Giant Moving Company accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Gentle Giant Moving Company compares with the top 3 Providence movers
With a moveBuddha score of 4.56 out of 5, Gentle Giant Moving Company places second when ranked against the three top-scoring movers in Providence, level on score with All My Sons Moving & Storage, which has more reviews, and 0.06 points ahead of Correira Brothers' Moving & Storage. Where Gentle Giant Moving Company falls behind is brand, with the lowest brand score in the group.
The three highest-scoring local movers near Providence, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | All My Sons Moving & StorageProvidence | 4.56 | 2,656 | 4.6 | 1.9 | A+ |
| 2 | Gentle Giant Moving CompanyThis mover · ranks #2 | 4.56 | 447 | 4.9 | 4.6 | A+ |
| 3 | Correira Brothers' Moving & StorageProvidence | 4.50 | 787 | 4.6 | 2.5 | A+ |
| 4 | College Hunks Hauling Junk & MovingWarwick | 4.00 | 244 | 4.8 | 2.2 | — |
How does Gentle Giant Moving Company compare to other Rhode Island movers?
- moveBuddha score#1 of 29(better than average)
4.56vs 3.69 avg
Gentle Giant Moving Company scores 4.56, above the Rhode Island average of 3.69, and ranks #1 of 29 Rhode Island movers.
- Positive reviews#6 of 29(better than average)
98%vs 84% avg
Gentle Giant Moving Company has 98% positive reviews, above the Rhode Island average of 84%, and ranks #6 of 29 Rhode Island movers.
- Negative reviews#6 of 29(better than average)
2%vs 15% avg
Gentle Giant Moving Company has 2% negative reviews, below the Rhode Island average of 15%, and ranks #6 of 29 Rhode Island movers. A lower percentage is better.
- Reviews analyzed#5 of 29(better than average)
447vs 298 avg
Gentle Giant Moving Company has 447 reviews analyzed, above the Rhode Island average of 298, and ranks #5 of 29 Rhode Island movers.
- Yelp rating#2 of 29(better than average)
4.6vs 3.0 avg
Gentle Giant Moving Company has a Yelp rating of 4.6, above the Rhode Island average of 3.0, and ranks #2 of 29 Rhode Island movers.
- Years in business#4 of 29(level with average)
43 yearsvs 43 years avg
Gentle Giant Moving Company has been in business for 43 years, in line with the Rhode Island average of 43 years, and ranks #4 of 29 Rhode Island movers.
| Metric | This moverGentle Giant Moving Company | Rhode Island avg | Rhode Island rank | Difference |
|---|---|---|---|---|
| moveBuddha score#1 of 29 in Rhode Island | 4.56 | 3.69 | #1 of 29 | +0.87(better than average) |
| Positive reviews#6 of 29 in Rhode Island | 98% | 84% | #6 of 29 | +14 pts(better than average) |
| Negative reviewsLower is better#6 of 29 in Rhode Island | 2% | 15% | #6 of 29 | −13 pts(better than average) |
| Reviews analyzed#5 of 29 in Rhode Island | 447 | 298 | #5 of 29 | +149(better than average) |
| Yelp ratingBased on only 47 reviews#2 of 29 in Rhode Island | 4.6 | 3.0 | #2 of 29 | +1.6(better than average) |
| Years in business#4 of 29 in Rhode Island | 43 years | 43 years | #4 of 29 | ±0 |
Compared with 29 Rhode Island movers with moveBuddha profiles. Rank #1 is the best in Rhode Island.
Gentle Giant Moving Company
4.56Providence, RISince 1983
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Gentle Giant Moving Company, then see how it compares with other top-rated movers in Providence.
Compare prices side by side
See where Gentle Giant Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Gentle Giant Moving Company
4.56
Providence, RI · Since 1983
Final verdict: Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.56/5 moveBuddha Score and ranks #2 among Providence movers, with 98% positive feedback across 447 customer reviews.
Customers consistently praise its experienced movers and flexibility. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
It operates 88 trucks and has a track record dating to 1983. The most common complaint is lack of communication.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Gentle Giant Moving Company
4.56
Providence, RI · Since 1983
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Rhode Island moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Gentle Giant Moving Company
- Phone
- (401) 453-4400
- Website
- gentlegiant.com
Other Gentle Giant Moving Company locations
Helpful Rhode Island moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.