Gentle Giant Moving Company review 2026 (San Francisco, CA)
Updated
Gentle Giant Moving Company, a San Francisco, CA moving company, ranks #815 of 1114 movers in California, with a moveBuddha rating of 3.30/5.
99% of Gentle Giant Moving Company's 201 verified customer reviews are positive. Customers most often praise its experienced movers, while the most common complaint involves higher-than-expected costs.
Gentle Giant Moving Company holds active FMCSA registration (USDOT #373544) and operates 88 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Gentle Giant Moving Company measures up
Gentle Giant Moving Company ranks #815 out of 1114 movers in California with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Gentle Giant Moving Company moveBuddha Certified?
Gentle Giant Moving Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Gentle Giant Moving Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Gentle Giant Moving Company?
Out of 201 verified reviews, 99% of customers left a positive review about Gentle Giant Moving Company in San Francisco, CA. 0.5% of reviews are negative and 0.5% are neutral. Gentle Giant Moving Company has a 8% higher positive review percentage than the average California moving company (99% vs the California state average of 91%).
- Positive99%(199)
- Neutral0.5%(1)
- Negative0.5%(1)
Based on 201 reviews across Google, Yelp, and other review sites.
What customers like about Gentle Giant Moving Company
Experienced movers
With years of experience, Gentle Giant Moving Company's crew brought confidence and know-how to each move.
Organized packing
Gentle Giant Moving Company is often recognized for labeling boxes clearly and packing with structure and care.
Consistency and follow-up
Reviewers liked that Gentle Giant Moving Company stayed in touch before and after the move to ensure everything went smoothly.
Good communication
Reviewers frequently mention clear, consistent updates from Gentle Giant Moving Company throughout the moving process.
Flexibility
Clients liked that Gentle Giant Moving Company was willing to adjust schedules or accommodate last-minute changes.
What positive reviewers say
“The team at Gentle Giant were great from start to finish. Super responsive and clear on pricing and how the process would work. The crew were professional, respectful, and hard working throughout.”
Grant HolderVerified ReviewerGoogle“The teams on both coasts worked incredibly hard, were careful with my belongings, and stayed organized throughout the process. Their inventory system made it easy to track multiple loads.”
Áine RooneyVerified ReviewerGoogle“Highly communicative prior to the move. They answered all my questions. The movers were friendly, experienced, and got everything done for me in no time.”
Rachel BradshawVerified ReviewerGoogle“I received a very small timeframe for pick up and delivery and they were flexible on the actual days for the move, which made it a lot easier on me to plan.”
Juliana CasparianVerified ReviewerGoogle
What mixed reviewers say
“Minor damage but acceptable service…”
Wendy GarenVerified ReviewerGoogle
Most common complaints about Gentle Giant Moving Company
Higher-than-expected costs
Final bills were occasionally much higher than initial estimates, upsetting customers.
What negative reviewers say
“They billed me almost $1000 for 3 guys to take 4 hours to move my boxes. They also showed up at the wrong storage unit and still billed me for the time they spent.”
Christopher SettlesVerified ReviewerGoogle
Gentle Giant Moving Company
3.30San Francisco, CA
Save more than 30% on average by comparing movers before you book.
Gentle Giant Moving Company
3.30
San Francisco, CA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Gentle Giant Moving Company, then see how it compares with other top-rated movers in San Francisco.
Compare prices side by side
See where Gentle Giant Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Gentle Giant Moving Company offer?
Gentle Giant Moving Company offers packing, unpacking, and packing materials, plus storage and climate-controlled storage.
Services offered
Is Gentle Giant Moving Company licensed and insured?
Federally licensed, operating authority active
US DOT 373544 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Gentle Giant Moving Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 373544, as GENTLE GIANT INTERSTATE COMPANY LLC, and its operating status is currently active. It also holds a California intrastate license, number 218762.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Gentle Giant Moving Company holds. Ask for a certificate of insurance before you book.
- State license number
- 218762Issued by California. Covers moves within the state, which the FMCSA does not
- Registered legal name
- GENTLE GIANT INTERSTATE COMPANY LLCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 88Power units reported to the FMCSA
- Miles driven
- 5,000,000Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Gentle Giant Moving Company cost?
Gentle Giant Moving Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $128/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service California moving companies similar to Gentle Giant Moving Company typically bill the amounts below using a $128/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Gentle Giant Moving Company is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service California moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Gentle Giant Moving Company offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
Gentle Giant Moving Company does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Gentle Giant Moving Company compares with the top 10 San Francisco movers
Gentle Giant Moving Company's moveBuddha score of 3.30 out of 5 places it #26, outside the top 10 movers in San Francisco, 1.08 points behind AMS Bekins, the tenth-placed mover. At 201 reviews, Gentle Giant Moving Company has fewer reviews than eight of the ten. Where Gentle Giant Moving Company falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The ten highest-scoring local movers near San Francisco, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Pure Moving CompanySan Francisco | 4.56 | 2,911 | 5.0 | 4.9 | A+ |
| 2 | NorthStar Moving CompanyNorthridge | 4.52 | 787 | 4.6 | 4.4 | A+ |
| 3 | Gentle Giant Moving CompanySan Bruno | 4.50 | 134 | 5.0 | 4.7 | A+ |
| 4 | Dependable Movers, LLCSan Francisco | 4.48 | 2,554 | 4.9 | 4.7 | A+ |
| 5 | NorthStar Moving CompanySan Francisco | 4.44 | 1,870 | 4.9 | 4.6 | A+ |
| 6 | Good Green MovingSan Francisco | 4.44 | 353 | 4.7 | 4.5 | F |
| 7 | Zapt MoversHayward | 4.42 | 772 | 4.4 | 2.0 | A+ |
| 8 | SF Bay Area MovingSouth San Francisco | 4.42 | 445 | 5.0 | 4.6 | A+ |
| 9 | Luigy's Moving & StorageSan Francisco | 4.42 | 126 | 4.6 | 4.7 | A+ |
| 10 | AMS BekinsBrisbane | 4.38 | 633 | 4.8 | 3.2 | A+ |
| 26 | Gentle Giant Moving CompanyThis mover · ranks #26 | 3.30 | 201 | — | — | — |
How does Gentle Giant Moving Company compare to other California movers?
- moveBuddha score#815 of 1114(worse than average)
3.30vs 3.69 avg
Gentle Giant Moving Company scores 3.30, below the California average of 3.69, and ranks #815 of 1114 California movers.
- Positive reviews#277 of 1114(better than average)
99%vs 91% avg
Gentle Giant Moving Company has 99% positive reviews, above the California average of 91%, and ranks #277 of 1114 California movers.
- Negative reviews#268 of 1114(better than average)
1%vs 9% avg
Gentle Giant Moving Company has 1% negative reviews, below the California average of 9%, and ranks #268 of 1114 California movers. A lower percentage is better.
- Reviews analyzed#356 of 1114(worse than average)
201vs 272 avg
Gentle Giant Moving Company has 201 reviews analyzed, below the California average of 272, and ranks #356 of 1114 California movers.
| Metric | This moverGentle Giant Moving Company | California avg | California rank | Difference |
|---|---|---|---|---|
| moveBuddha score#815 of 1114 in California | 3.30 | 3.69 | #815 of 1114 | −0.39(worse than average) |
| Positive reviews#277 of 1114 in California | 99% | 91% | #277 of 1114 | +8 pts(better than average) |
| Negative reviewsLower is better#268 of 1114 in California | 1% | 9% | #268 of 1114 | −8 pts(better than average) |
| Reviews analyzed#356 of 1114 in California | 201 | 272 | #356 of 1114 | −71(worse than average) |
Compared with 1114 California movers with moveBuddha profiles. Rank #1 is the best in California.
Gentle Giant Moving Company
3.30San Francisco, CA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Gentle Giant Moving Company, then see how it compares with other top-rated movers in San Francisco.
Compare prices side by side
See where Gentle Giant Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Gentle Giant Moving Company
3.30
San Francisco, CA
Final verdict: Gentle Giant Moving Company
Gentle Giant Moving Company earns a 3.30/5 moveBuddha Score and ranks #26 among San Francisco movers, with 99% positive feedback across 201 customer reviews.
Customers consistently praise its experienced movers and organized packing. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
It operates 88 trucks. The most common complaint is higher-than-expected costs.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Gentle Giant Moving Company
3.30
San Francisco, CA
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your California moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Gentle Giant Moving Company
- Phone
- (415) 544-7000
- Website
- gentlegiant.com
Helpful California moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.