Roy's Moving Company review 2026 (Boston, MA)
In business since 2014 · Updated
Roy's Moving Company, a Boston, MA moving company, ranks #46 of 293 movers in Massachusetts, with a moveBuddha rating of 4.42/5.
48% of Roy's Moving Company's 42 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves misplaced or lost items.
Roy's Moving Company has been in business since 2014. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Roy's Moving Company measures up
Across 42 reviews, Roy's Moving Company in Boston, MA is rated 4.9/5 on Google (175 reviews) and 1.9/5 on Yelp (32 reviews), and has an A+ rating from the Better Business Bureau.
Roy's Moving Company ranks #46 out of 293 movers in Massachusetts with a moveBuddha Score of 4.42 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.42.
- Industry experience
- 5.0
- Customer service
- 4.7
- Review quality
- 4.2
- Brand
- 4.0
- Website
- 4.0
Google rating
Based on 175 reviews
Yelp rating
Based on 32 reviews
Better Business Bureau
Based on BBB profile
Is Roy's Moving Company moveBuddha Certified?
Roy's Moving Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Roy's Moving Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Roy's Moving Company?
Out of 42 verified reviews, 48% of customers left a positive review about Roy's Moving Company in Boston, MA. 52.4% of reviews are negative. Roy's Moving Company has a 42% lower positive review percentage than the average Massachusetts moving company (48% vs the Massachusetts state average of 90%).
- Positive47.6%(20)
- Negative52.4%(22)
Based on 42 reviews across Google, Yelp, and other review sites.
What customers like about Roy's Moving Company
Affordable rates
Many reviewers found Roy's Moving Company to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that Roy's Moving Company was willing to adjust schedules or accommodate last-minute changes.
Quick response times
Customer support at Roy's Moving Company was often noted for responding to questions or concerns almost immediately
Good communication
Reviewers frequently mention clear, consistent updates from Roy's Moving Company throughout the moving process.
Quick moving process
The team at Roy's Moving Company often gets the job done faster than expected, saving clients time.
What positive reviewers say
“I called the day before and they were able to accommodate my family. They were on time, prepared, attentive, and professional.”
GoogleVerified Reviewer “Lydia was prompt and I had a quote and deposit within 10 minutes. The movers were quick, efficient, and effective, and the price was fair.”
YelpVerified Reviewer “Roy's Moving was responsive, fast and flexible. I had to change my date and even the amount of furniture, and they were easy to work with. Their prices were reasonable.”
GoogleVerified Reviewer “The prices they offer are incredibly fair, and the quote was entirely accurate. The movers were quick, efficient, and careful with my belongings.”
GoogleVerified Reviewer
Most common complaints about Roy's Moving Company
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Inaccurate estimates
Estimates from Roy's Moving Company were sometimes way off from what customers were ultimately billed.
What negative reviewers say
“We lost items after our furniture was transferred to another truck. Delivery arrived four days late, and the company refunded only a third of the guaranteed delivery fee.”
YelpVerified Reviewer “The actual bill came in over 2 1/5 times the estimate. They also charged heavily for boxes and damaged items while moving out.”
YelpVerified Reviewer “My belongings were promised within 2–10 days, but day 18 arrived without delivery. The office repeatedly gave new promises and could not provide a clear status.”
YelpVerified Reviewer “Four boxes were missing at delivery. Repeated calls over several months brought promises but no return of the missing belongings.”
YelpVerified Reviewer
Roy's Moving Company
4.42Boston, MASince 2014
Save more than 30% on average by comparing movers before you book.
Roy's Moving Company
4.42
Boston, MA · Since 2014
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Roy's Moving Company, then see how it compares with other top-rated movers in Boston.
Compare prices side by side
See where Roy's Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Roy's Moving Company offer?
Roy's Moving Company offers full-service moving, local moves, and long-distance moves. It also provides commercial moves, small moves, and packing.
Services offered
Is Roy's Moving Company licensed and insured?
moveBuddha holds no federal licensing record for Roy's Moving Company in Boston, MA. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Roy's Moving Company holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Roy's Moving Company cost?
Roy's Moving Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Massachusetts, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Massachusetts moving companies similar to Roy's Moving Company typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Roy's Moving Company offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Massachusetts moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Roy's Moving Company offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- MilitaryMover’s own offer
Roy's Moving Company accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Roy's Moving Company also offers a military discount. It also lists: One month of free storage is offered to customers who move with Roy's Moving. Ask what you qualify for and how much you could save before you book.
How Roy's Moving Company compares with the top 10 Boston movers
With a moveBuddha score of 4.42 out of 5, Roy's Moving Company ranks #25 and falls short of the top 10 Boston movers, 0.10 points behind Rare Moving & Trucking Company, the tenth-placed mover. Roy's Moving Company's score rests on 42 reviews, fewer than any of the ten. Where Roy's Moving Company falls behind is review quality, with the lowest review quality score in the group.
The ten highest-scoring local movers near Boston, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Boston Best Rate MoversWaltham | 4.72 | 1,369 | 4.7 | 4.7 | A+ |
| 2 | Poseidon MovingBrookline | 4.70 | 325 | 4.4 | 4.1 | A+ |
| 3 | Gentle Giant Moving CompanyBoston | 4.64 | 1,924 | 4.9 | 4.1 | A+ |
| 4 | Marathon Moving Co.Canton | 4.62 | 345 | 4.7 | 4.1 | A+ |
| 5 | StairHopper MoversBoston | 4.58 | 5,085 | 5.0 | 4.8 | A+ |
| 6 | Michael's Moving & StorageBoston | 4.58 | 1,592 | 4.9 | 4.2 | A |
| 7 | Flash MovingBoston | 4.58 | 449 | 5.0 | 4.6 | A+ |
| 8 | Exela MoversBoston | 4.56 | 459 | 4.9 | 4.8 | A+ |
| 9 | Esquire Moving & StorageWaltham | 4.56 | 389 | 4.8 | 4.6 | A+ |
| 10 | Rare Moving & Trucking CompanyBoston | 4.52 | 141 | 4.6 | 4.6 | A+ |
| 25 | Roy's Moving CompanyThis mover · ranks #25 | 4.42 | 42 | 4.9 | 1.9 | A+ |
How does Roy's Moving Company compare to other Massachusetts movers?
- moveBuddha score#46 of 293(better than average)
4.42vs 3.74 avg
Roy's Moving Company scores 4.42, above the Massachusetts average of 3.74, and ranks #46 of 293 Massachusetts movers.
- Positive reviews#253 of 293(worse than average)
48%vs 90% avg
Roy's Moving Company has 48% positive reviews, below the Massachusetts average of 90%, and ranks #253 of 293 Massachusetts movers.
- Negative reviews#254 of 293(worse than average)
52%vs 8% avg
Roy's Moving Company has 52% negative reviews, above the Massachusetts average of 8%, and ranks #254 of 293 Massachusetts movers. A lower percentage is better.
- Reviews analyzed#190 of 293(worse than average)
42vs 248 avg
Roy's Moving Company has 42 reviews analyzed, below the Massachusetts average of 248, and ranks #190 of 293 Massachusetts movers.
- Yelp rating#103 of 293(worse than average)
1.9vs 3.9 avg
Roy's Moving Company has a Yelp rating of 1.9, below the Massachusetts average of 3.9, and ranks #103 of 293 Massachusetts movers.
- Years in business#83 of 293(worse than average)
12 yearsvs 26 years avg
Roy's Moving Company has been in business for 12 years, below the Massachusetts average of 26 years, and ranks #83 of 293 Massachusetts movers.
| Metric | This moverRoy's Moving Company | Massachusetts avg | Massachusetts rank | Difference |
|---|---|---|---|---|
| moveBuddha score#46 of 293 in Massachusetts | 4.42 | 3.74 | #46 of 293 | +0.68(better than average) |
| Positive reviews#253 of 293 in Massachusetts | 48% | 90% | #253 of 293 | −42 pts(worse than average) |
| Negative reviewsLower is better#254 of 293 in Massachusetts | 52% | 8% | #254 of 293 | +44 pts(worse than average) |
| Reviews analyzed#190 of 293 in Massachusetts | 42 | 248 | #190 of 293 | −206(worse than average) |
| Yelp ratingBased on only 32 reviews#103 of 293 in Massachusetts | 1.9 | 3.9 | #103 of 293 | −2.0(worse than average) |
| Years in business#83 of 293 in Massachusetts | 12 years | 26 years | #83 of 293 | −14(worse than average) |
Compared with 293 Massachusetts movers with moveBuddha profiles. Rank #1 is the best in Massachusetts.
Roy's Moving Company
4.42Boston, MASince 2014
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Roy's Moving Company, then see how it compares with other top-rated movers in Boston.
Compare prices side by side
See where Roy's Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Roy's Moving Company
4.42
Boston, MA · Since 2014
Final verdict: Roy's Moving Company
Roy's Moving Company earns a 4.42/5 moveBuddha Score and ranks #25 among Boston movers, with 48% positive feedback across 42 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With a track record dating to 2014, it has less history than the average Massachusetts mover, and the most common complaint is misplaced or lost items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Roy's Moving Company
4.42
Boston, MA · Since 2014
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Massachusetts moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Roy's Moving Company
- Phone
- (617) 202-3300
- Website
- roysmoving.com
Helpful Massachusetts moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.