Gentle Giant Moving Company review 2026 (New York, NY)
In business since 1983 · Updated
Gentle Giant Moving Company, a New York, NY moving company, ranks #4 of 499 movers in New York, with a moveBuddha rating of 4.64/5. It is one of the 10 top-ranked movers in New York.
97% of Gentle Giant Moving Company's 199 verified customer reviews are positive. Customers most often praise its experienced movers, while the most common complaint involves delayed arrival or delivery.
In business since 1983, Gentle Giant Moving Company holds active FMCSA registration (USDOT #1325838) and operates 88 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Gentle Giant Moving Company measures up
Across 199 reviews, Gentle Giant Moving Company in New York, NY is rated 4.9/5 on Google (114 reviews) and 4.6/5 on Yelp (25 reviews), and has an A+ rating from the Better Business Bureau.
Gentle Giant Moving Company ranks #4 out of 499 movers in New York with a moveBuddha Score of 4.64 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.64.
- Brand
- 5.0
- Website
- 5.0
- Industry experience
- 5.0
- Customer service
- 4.7
- Review quality
- 4.5
Google rating
Based on 114 reviews
Yelp rating
Based on 25 reviews
Better Business Bureau
Based on BBB profile
Is Gentle Giant Moving Company moveBuddha Certified?
Gentle Giant Moving Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Gentle Giant Moving Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Gentle Giant Moving Company?
Out of 199 verified reviews, 97% of customers left a positive review about Gentle Giant Moving Company in New York, NY. 3.5% of reviews are negative. Gentle Giant Moving Company has a 9% higher positive review percentage than the average New York moving company (97% vs the New York state average of 88%).
- Positive96.5%(192)
- Negative3.5%(7)
Based on 199 reviews across Google, Yelp, and other review sites.
What customers like about Gentle Giant Moving Company
Experienced movers
With years of experience, Gentle Giant Moving Company's crew brought confidence and know-how to each move.
Consistency and follow-up
Reviewers liked that Gentle Giant Moving Company stayed in touch before and after the move to ensure everything went smoothly.
Flexibility
Clients liked that Gentle Giant Moving Company was willing to adjust schedules or accommodate last-minute changes.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Gentle Giant Moving Company's attention to detail.
Respectful of property
Customers appreciated how carefully Gentle Giant Moving Company's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“Best moving company ever—I've used them three times. They're great at communicating clearly and quickly before the day of the move, and their team is friendly, professional, and skilled at solving problems.”
GoogleVerified Reviewer “Everything went extremely well. The crew was courteous, professional, and very careful with our furniture and personal belongings. Both crews worked seamlessly together, making a stressful move easy.”
GoogleVerified Reviewer “I had to reschedule this move multiple times. The customer service team is wildly flexible and understanding.”
GoogleVerified Reviewer “Scott, James, and Jango treated my family antiques with true respect. They moved everything with care, precision, and calm professionalism.”
The Haute Nurse CocoVerified ReviewerGoogle“I've used Gentle Giant six times in the NYC area from 2010 to 2022. Each time everyone was responsive, professional, flexible, understanding, and timely. Unmatched in the NYC area.”
GoogleVerified Reviewer
Most common complaints about Gentle Giant Moving Company
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Damage to items
Some customers reported that items were damaged during packing or loading.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“Two weeks after pickup my belongings were still on the east coast, with delivery scheduled a full month later. It also took three days of persistent calling to get anyone to respond.”
YelpVerified Reviewer “Broke our things, charged us for being in traffic.”
GoogleVerified Reviewer “After the move, my stuff was missing. The owner stopped answering my calls, texts, and email after I sent photos.”
Shaquana PressleyVerified ReviewerGoogle
Gentle Giant Moving Company
4.64New York, NYSince 1983
Save more than 30% on average by comparing movers before you book.
Gentle Giant Moving Company
4.64
New York, NY · Since 1983
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Gentle Giant Moving Company, then see how it compares with other top-rated movers in New York.
Compare prices side by side
See where Gentle Giant Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Gentle Giant Moving Company offer?
Gentle Giant Moving Company handles local moves, long-distance moves, and international moves from New York, NY, with services including small moves, packing, and unpacking.
Services offered
Is Gentle Giant Moving Company licensed and insured?
Federally licensed, operating authority active
US DOT 1325838 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Gentle Giant Moving Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 1325838, as GENTLE GIANT INTERSTATE COMPANY LLC, and its operating status is currently active. It also holds a New York intrastate license, number 36518.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Gentle Giant Moving Company holds. Ask for a certificate of insurance before you book.
- State license number
- 36518Issued by New York. Covers moves within the state, which the FMCSA does not
- Registered legal name
- GENTLE GIANT INTERSTATE COMPANY LLCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 88Power units reported to the FMCSA
- Miles driven
- 5,000,000Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Gentle Giant Moving Company cost?
Gentle Giant Moving Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in New York, you can expect to pay approximately $139/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service New York moving companies similar to Gentle Giant Moving Company typically bill the amounts below using a $139/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Gentle Giant Moving Company is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service New York moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Gentle Giant Moving Company offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Gentle Giant Moving Company accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How does Gentle Giant Moving Company compare to other New York movers?
- moveBuddha score#4 of 499(better than average)
4.64vs 3.64 avg
Gentle Giant Moving Company scores 4.64, above the New York average of 3.64, and ranks #4 of 499 New York movers.
- Positive reviews#166 of 499(better than average)
97%vs 88% avg
Gentle Giant Moving Company has 97% positive reviews, above the New York average of 88%, and ranks #166 of 499 New York movers.
- Negative reviews#183 of 499(better than average)
4%vs 11% avg
Gentle Giant Moving Company has 4% negative reviews, below the New York average of 11%, and ranks #183 of 499 New York movers. A lower percentage is better.
- Reviews analyzed#136 of 499(worse than average)
199vs 290 avg
Gentle Giant Moving Company has 199 reviews analyzed, below the New York average of 290, and ranks #136 of 499 New York movers.
- Yelp rating#37 of 499(better than average)
4.6vs 3.7 avg
Gentle Giant Moving Company has a Yelp rating of 4.6, above the New York average of 3.7, and ranks #37 of 499 New York movers.
- Years in business#32 of 499(better than average)
43 yearsvs 31 years avg
Gentle Giant Moving Company has been in business for 43 years, above the New York average of 31 years, and ranks #32 of 499 New York movers.
| Metric | This moverGentle Giant Moving Company | New York avg | New York rank | Difference |
|---|---|---|---|---|
| moveBuddha score#4 of 499 in New York | 4.64 | 3.64 | #4 of 499 | +1.00(better than average) |
| Positive reviews#166 of 499 in New York | 97% | 88% | #166 of 499 | +9 pts(better than average) |
| Negative reviewsLower is better#183 of 499 in New York | 4% | 11% | #183 of 499 | −7 pts(better than average) |
| Reviews analyzed#136 of 499 in New York | 199 | 290 | #136 of 499 | −91(worse than average) |
| Yelp ratingBased on only 25 reviews#37 of 499 in New York | 4.6 | 3.7 | #37 of 499 | +0.9(better than average) |
| Years in business#32 of 499 in New York | 43 years | 31 years | #32 of 499 | +12(better than average) |
Compared with 499 New York movers with moveBuddha profiles. Rank #1 is the best in New York.
Gentle Giant Moving Company
4.64New York, NYSince 1983
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Gentle Giant Moving Company, then see how it compares with other top-rated movers in New York.
Compare prices side by side
See where Gentle Giant Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Gentle Giant Moving Company
4.64
New York, NY · Since 1983
Final verdict: Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.64/5 moveBuddha Score and ranks #4 among New York movers, with 97% positive feedback across 199 customer reviews.
Customers consistently praise its experienced movers and consistency and follow-up. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With 88 trucks and a track record dating to 1983, it has more history than the average New York mover, and the most common complaint is delayed arrival or delivery.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Gentle Giant Moving Company
4.64
New York, NY · Since 1983
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your New York moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Gentle Giant Moving Company
- Phone
- (718) 907-1830
- Website
- gentlegiant.com
Other Gentle Giant Moving Company locations
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.