Flex Moving & Storage review 2026 (Ontario, CA)
Updated
Flex Moving & Storage, an Ontario, CA moving company, ranks #1140 of 1154 movers in California, with a moveBuddha rating of 3.28/5.
83% of Flex Moving & Storage's 53 verified customer reviews are positive. Customers most often praise its quick response times, while the most common complaint involves misplaced or lost items.
Flex Moving & Storage holds active FMCSA registration (USDOT #3053289) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Flex Moving & Storage measures up
Flex Moving & Storage ranks #1140 out of 1154 movers in California with a moveBuddha Score of 3.28 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.28.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Flex Moving & Storage moveBuddha Certified?
Flex Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Flex Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Flex Moving & Storage?
Out of 53 verified reviews, 83% of customers left a positive review about Flex Moving & Storage in Ontario, CA. 17% of reviews are negative. Flex Moving & Storage has a 8% lower positive review percentage than the average California moving company (83% vs the California state average of 91%).
- Positive83%(44)
- Negative17%(9)
Based on 53 reviews across Google, Yelp, and other review sites.
What customers like about Flex Moving & Storage
Quick response times
Customer support at Flex Moving & Storage was often noted for responding to questions or concerns almost immediately
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Quick moving process
The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
Respectful of property
Customers appreciated how carefully Flex Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Flex Moving & Storage.
What positive reviewers say
“Booking was super easy and they were able to get me next day movers, and on a Sunday no less! The two gents who came to move everything were so friendly and cool.”
Page RidgewayVerified ReviewerGoogle“Nathan & Troy were professional, efficient, and very careful with all of our belongings. They arrived on time, worked quickly, and handled every item with great care.”
Kang JinVerified ReviewerGoogle“Alec and Glen were amazing! They went above and beyond to help with my move! Nice, professional, and respectful of my property. Highly recommend!”
Jennifer EckertVerified ReviewerGoogle“The movers were great I would use them again. Very quick and friendly. Had no problems working with me.”
Rebecca Flores (Becky)Verified ReviewerGoogle“Andres & Angel are great !!! They moved us in fast. They were polite & efficient. I strongly recommend their moving service 👍…”
Damian de Beaubien Kimberly Ann de BeaubienVerified ReviewerGoogle
Most common complaints about Flex Moving & Storage
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Damage to home
Customers reported scratched floors, dinged walls, or other property damage during the move.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
What negative reviewers say
“Their movers were rushed, didn't seem to take care, and ended up causing significant scratches to the wooden floor in my home. Flex Storage Inc. refuses to make it right.”
Steven HuntVerified ReviewerGoogle“The driver backed the truck into my fence and they REFUSED to pay for the damage! I have yet to hear back.”
Katherine AlvesVerified ReviewerGoogle“I was charged $3k instead of the $2.2k I was quoted. I called customer service, they asked me to file a claim over email, and it has made no progress.”
Theo AndonyadisVerified ReviewerGoogle“By the time I realized that a very important box was missing, they were gone. Corporate said I can file an insurance claim. Poor customer service and lack of integrity.”
Laura WhippleVerified ReviewerGoogle
Flex Moving & Storage
3.28Ontario, CA
Save more than 30% on average by comparing movers before you book.
Flex Moving & Storage
3.28
Ontario, CA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Ontario.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Flex Moving & Storage offer?
Flex Moving & Storage offers local moves.
Services offered
Is Flex Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 3053289 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Flex Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3053289, as FLEX MOVING INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Flex Moving & Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- FLEX MOVING INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 101,203Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service California moving companies similar to Flex Moving & Storage typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What payment options and discounts does Flex Moving & Storage offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
Flex Moving & Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Flex Moving & Storage compares with the top 7 Ontario movers
With a moveBuddha score of 3.28 out of 5, Flex Moving & Storage trails the seven highest-scoring Ontario moving companies, 1.14 points behind Trek Movers. Flex Moving & Storage's score rests on 53 reviews, fewer than any of the seven. Where Flex Moving & Storage falls behind is review quality, with the lowest review quality score in the group.
The seven highest-scoring local movers near Ontario, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Oakley RelocationSan Marcos | 4.58 | 257 | 4.8 | 4.3 | A+ |
| 2 | Golden Eagle Moving, LLCUpland | 4.56 | 166 | 4.4 | 3.9 | A+ |
| 3 | Meathead MoversSan Luis Obispo | 4.50 | 1,552 | 4.7 | 4.1 | A+ |
| 4 | Safe-Way Moving IncIrvine | 4.44 | 493 | 4.5 | 4.8 | A+ |
| 5 | Big Deahl's MoversRancho Cucamonga | 4.44 | 229 | 4.8 | 4.5 | A+ |
| 6 | Atlantic Relocation SystemsDowney | 4.44 | 55 | 4.5 | 2.1 | A+ |
| 7 | Trek MoversIrvine | 4.42 | 1,378 | 4.9 | 4.7 | A+ |
| 8 | Flex Moving & StorageThis mover · ranks #8 | 3.28 | 53 | — | — | — |
How does Flex Moving & Storage compare to other California movers?
- moveBuddha score#1140 of 1154(worse than average)
3.28vs 3.68 avg
Flex Moving & Storage scores 3.28, below the California average of 3.68, and ranks #1140 of 1154 California movers.
- Positive reviews#879 of 1154(worse than average)
83%vs 91% avg
Flex Moving & Storage has 83% positive reviews, below the California average of 91%, and ranks #879 of 1154 California movers.
- Negative reviews#894 of 1154(worse than average)
17%vs 8% avg
Flex Moving & Storage has 17% negative reviews, above the California average of 8%, and ranks #894 of 1154 California movers. A lower percentage is better.
- Reviews analyzed#716 of 1154(worse than average)
53vs 268 avg
Flex Moving & Storage has 53 reviews analyzed, below the California average of 268, and ranks #716 of 1154 California movers.
| Metric | This moverFlex Moving & Storage | California avg | California rank | Difference |
|---|---|---|---|---|
| moveBuddha score#1140 of 1154 in California | 3.28 | 3.68 | #1140 of 1154 | −0.40(worse than average) |
| Positive reviews#879 of 1154 in California | 83% | 91% | #879 of 1154 | −8 pts(worse than average) |
| Negative reviewsLower is better#894 of 1154 in California | 17% | 8% | #894 of 1154 | +9 pts(worse than average) |
| Reviews analyzed#716 of 1154 in California | 53 | 268 | #716 of 1154 | −215(worse than average) |
Compared with 1154 California movers with moveBuddha profiles. Rank #1 is the best in California.
Flex Moving & Storage
3.28Ontario, CA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Ontario.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Flex Moving & Storage
3.28
Ontario, CA
Final verdict: Flex Moving & Storage
Flex Moving & Storage earns a 3.28/5 moveBuddha Score and ranks #8 among Ontario movers, with 83% positive feedback across 53 customer reviews.
Customers consistently praise its quick response times and helpful movers. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
It operates 3 trucks. The most common complaint is misplaced or lost items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Flex Moving & Storage
3.28
Ontario, CA
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your California moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Flex Moving & Storage
- Phone
- (909) 551-4234
- Website
- go.flex.storage
Other Flex Moving & Storage locations
- Phoenix, AZ
- Phoenix, AZ
- Tucson, AZ
- Fontana, CA
- Long Beach, CA
- San Diego, CA
- Denver, CO
- Boynton Beach, FL (Flex Moving and Storage)
- Fort Lauderdale, FL
- Hollywood, FL
- Jacksonville, FL
- Orlando, FL
- Orlando, FL
- Pompano Beach, FL
- St. Petersburg, FL
- Tampa, FL
- West Palm Beach, FL
- Atlanta, GA
- Lithonia, GA
- Avon, MA
- Boston, MA
- Columbia, MD
- Washington, DC
- Detroit, MI
- Livonia, MI
- Minneapolis, MN
- Charlotte, NC
- Durham, NC
- Greensboro, NC
- Massapequa, NY
- Philadelphia, PA
- Pittsburgh, PA
- Mount Juliet, TN
- Smyrna, TN
- Austin, TX
- Dallas, TX
- Houston, TX
- Houston, TX
- San Antonio, TX
- San Antonio, TX
- Alexandria, VA
Helpful California moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.