Flex Moving & Storage review 2026 (Washington, DC)
In business since 2022 · Updated
moveBuddha Certified
Preferred Partner
Flex Moving & Storage, a moveBuddha Certified mover based in Washington, DC, has a 4.22/5 rating.
91% of Flex Moving & Storage's 880 verified customer reviews are positive. Customers most often praise its good communication, while the most common complaint involves unauthorized subcontracting.
In business since 2022, Flex Moving & Storage holds active FMCSA registration (USDOT #3610638) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Flex Moving & Storage measures up
Across 880 reviews, Flex Moving & Storage in Washington, DC is rated 4.6/5 on Google (74 reviews) and 2.5/5 on Yelp (61 reviews), and has a B rating from the Better Business Bureau.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.22.
- Brand
- 4.5
- Industry experience
- 4.4
- Review quality
- 4.3
- Customer service
- 4.1
- Website
- 4.0
Google rating
Based on 74 reviews
Yelp rating
Based on 61 reviews
Better Business Bureau
Based on BBB profile
Is Flex Moving & Storage moveBuddha Certified?
Flex Moving & Storage is moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
What Flex Moving & Storage has committed to
- All fees listed up front. Transparent rate tables and binding estimates by default.
- 3 hours to respond. To calls and concerns, during business hours.
- 3 updates before move day. 7 days before, 24 hours before, and on the day.
- 30 days to acknowledge a claim. And 120 days to resolve it.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Flex Moving & Storage?
Out of 880 verified reviews, 91% of customers left a positive review about Flex Moving & Storage in Washington, DC. 8% of reviews are negative and 1.6% are neutral.
- Positive90.5%(796)
- Neutral1.6%(14)
- Negative8%(70)
Based on 880 reviews across Google, Yelp, and other review sites.
What customers like about Flex Moving & Storage
Good communication
Reviewers frequently mention clear, consistent updates from Flex Moving & Storage throughout the moving process.
Professional and polite staff
Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Flex Moving & Storage.
Quick response times
Customer support at Flex Moving & Storage was often noted for responding to questions or concerns almost immediately
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
What positive reviewers say
“These guys were so fast and helpful! Everyone came in with a great attitude and prioritized keeping all my belongings safe.”
GoogleVerified Reviewer “Very easy to reach for any questions or concerns. Their communication with me was timely and thorough!”
GoogleVerified Reviewer “Flex movers were very professional. They were very knowledgeable of how to pack my furniture and what needed to be done to get the job done quickly.”
GoogleVerified Reviewer “Julius with Flex was very friendly and awesome to work with. He gave me notice of my delivery time and was super accommodating. Everyone was very responsive and followed through on what we talked about.”
GoogleVerified Reviewer
What mixed reviewers say
“Everyone was so nice, but they did not bring a large enough trailer and took only 80% of my furniture. Several irreplaceable pieces were damaged, and claims took six weeks to answer.”
GoogleVerified Reviewer “Move-out went smoothly and everyone was nice, but the drop-off team expected only to deliver the trailer, despite our arrangement for unloading helpers.”
GoogleVerified Reviewer “The movers were professional, but customer service told them not to unload until payment posted, then charged my card an extra $150 for the waiting time.”
GoogleVerified Reviewer
Most common complaints about Flex Moving & Storage
Unauthorized subcontracting
In some cases, Flex Moving & Storage handed off the job to another moving service without informing the customer.
Damage to items
Some customers reported that items were damaged during packing or loading.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
What negative reviewers say
“Do NOT hire this company. We received a quote and were charged over the highest price. The movers were subcontractors, and the quoted 15-minute drive was recorded as 75 minutes.”
Dan P.Verified ReviewerYelp“Flex added hidden travel fees and charged me for 5.75 hours although the movers worked about four hours. The bill was nearly twice the expected price.”
Bill H.Verified ReviewerYelp“Non professional movers damaged several items with no resolve, including my refrigerator beyond repair. They offered us $200. I would absolutely not recommend this company.”
Callie M.Verified ReviewerYelp
Flex Moving & Storage
4.22Washington, DCSince 2022
Save more than 30% on average by comparing movers before you book.
Flex Moving & Storage
4.22
Washington, DC · Since 2022
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Washington DC.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Flex Moving & Storage offer?
Flex Moving & Storage covers moving (local moves and long-distance moves), packing, and storage (climate-controlled storage).
Services offered
Is Flex Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 3610638 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Flex Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3610638, as FLEX MOVING INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Flex Moving & Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- FLEX MOVING INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 101,203Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- May 2026
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Maryland, you can expect to pay approximately $130/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Maryland moving companies similar to Flex Moving & Storage typically bill the amounts below using a $130/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Flex Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Maryland moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Flex Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Flex Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Flex Moving & Storage also offers discounts on request. It also lists: Setup Service customers receive $50 off Premium and Full Service local moves or $25 off FlexHaul Budget moves. Storage is advertised as saving up to 30% today. Ask what you qualify for and how much you could save before you book.
How Flex Moving & Storage compares with the top 10 Washington DC movers
Flex Moving & Storage's moveBuddha score of 4.22 out of 5 places it #25, outside the top 10 Washington DC movers, 0.30 points behind Blake & Sons Moving & Storage,Inc., the tenth-placed mover. At 880 reviews, Flex Moving & Storage has more reviews than eight of the ten. Where Flex Moving & Storage falls behind is industry experience, with the lowest industry experience score in the group.
The ten highest-scoring local movers near Washington DC, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | 495 Movers, IncRockville | 4.76 | 1,128 | 4.7 | 3.9 | A+ |
| 2 | Zip Moving And Storage, Inc.Rockville | 4.70 | 383 | 4.9 | 4.0 | A+ |
| 3 | Suburban Solutions Moving & TransportKensington | 4.62 | 514 | 4.7 | 4.4 | A+ |
| 4 | Bookstore Movers, LLCHyattsville | 4.62 | 410 | 4.8 | 4.8 | A+ |
| 5 | Von Paris Moving & StorageSavage | 4.58 | 553 | 4.8 | 2.8 | A+ |
| 6 | Helix Transfer & StorageGaithersburg | 4.56 | 1,216 | 4.9 | 3.6 | A+ |
| 7 | Olympia Moving & StorageHyattsville | 4.56 | 655 | 4.6 | 3.7 | A+ |
| 8 | Bargain MoversGaithersburg | 4.52 | 535 | 4.9 | 4.6 | A+ |
| 9 | In and Out MoversRockville | 4.52 | 427 | 4.5 | 3.5 | A+ |
| 10 | Blake & Sons Moving & Storage,Inc.Clarksburg | 4.52 | 129 | 4.5 | 3.9 | A+ |
| 25 | Flex Moving & StorageThis mover · ranks #25 | 4.22 | 880 | 4.6 | 2.5 | B |
Flex Moving & Storage
4.22Washington, DCSince 2022
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Washington DC.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Flex Moving & Storage
4.22
Washington, DC · Since 2022
Final verdict: Flex Moving & Storage
Flex Moving & Storage, a moveBuddha Certified mover, earns a 4.22/5 moveBuddha Score and ranks #25 among Washington DC movers, with 91% positive feedback across 880 customer reviews.
Customers consistently praise its good communication and professional and polite staff. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
It operates 3 trucks and has a track record dating to 2022. The most common complaint is unauthorized subcontracting.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Flex Moving & Storage
4.22
Washington, DC · Since 2022
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Maryland moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Flex Moving & Storage
- Phone
- (202) 804-0650
- Website
- goflex.com
Other Flex Moving & Storage locations
- Phoenix, AZ
- Phoenix, AZ
- Tucson, AZ
- Fontana, CA
- Long Beach, CA
- Ontario, CA
- San Diego, CA
- Denver, CO
- Boynton Beach, FL (Flex Moving and Storage)
- Fort Lauderdale, FL
- Hollywood, FL
- Jacksonville, FL
- Orlando, FL
- Orlando, FL
- Pompano Beach, FL
- St. Petersburg, FL
- Tampa, FL
- West Palm Beach, FL
- Atlanta, GA
- Lithonia, GA
- Avon, MA
- Boston, MA
- Columbia, MD
- Detroit, MI
- Livonia, MI
- Minneapolis, MN
- Charlotte, NC
- Durham, NC
- Greensboro, NC
- Massapequa, NY
- Philadelphia, PA
- Pittsburgh, PA
- Mount Juliet, TN
- Smyrna, TN
- Austin, TX
- Dallas, TX
- Houston, TX
- Houston, TX
- San Antonio, TX
- San Antonio, TX
- Alexandria, VA
Helpful Maryland moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.