Flex Moving & Storage review 2026 (Detroit, MI)
Updated
Flex Moving & Storage, a Detroit, MI moving company, ranks #93 of 172 movers in Michigan, with a moveBuddha rating of 3.44/5.
91% of Flex Moving & Storage's 348 verified customer reviews are positive. Customers most often praise its quick response times, while the most common complaint involves damage to items.
Flex Moving & Storage holds active FMCSA registration (USDOT #3610638) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Flex Moving & Storage measures up
Flex Moving & Storage ranks #93 out of 172 movers in Michigan with a moveBuddha Score of 3.44 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.44.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Flex Moving & Storage moveBuddha Certified?
Flex Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Flex Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Flex Moving & Storage?
Out of 348 verified reviews, 91% of customers left a positive review about Flex Moving & Storage in Detroit, MI. 8.6% of reviews are negative and 0.3% are neutral. Flex Moving & Storage matches the average Michigan moving company's positive review percentage (91% vs the Michigan state average of 91%).
- Positive91.1%(317)
- Neutral0.3%(1)
- Negative8.6%(30)
Based on 348 reviews across Google, Yelp, and other review sites.
What customers like about Flex Moving & Storage
Quick response times
Customer support at Flex Moving & Storage was often noted for responding to questions or concerns almost immediately
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Quick moving process
The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
Efficient service
Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
Professional and polite staff
Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“Anthony and Omar were prompt, friendly and efficient. Very pleased with the experience.”
Judy BrinksVerified ReviewerGoogle“Akeem, Frederick, and Aurelio knocked out my family’s move faster than expected. They took their time wrapping and making sure everything was done with care.”
Michael ArciszewskiVerified ReviewerGoogle“Movers were on time, courteous, listened to instructions, and moved me in the allotted time. Very patient with the parking situation.”
Catherine LongtineVerified ReviewerGoogle“The team handled moving a delicate item with grace and class. It was an absolute pleasure to work with.”
Bob WaltenspielVerified ReviewerGoogle
What mixed reviewers say
“Avry & Karod guys helps us for moving. They were really fast and appreciate there work.”
Akhil P RVerified ReviewerGoogle
Most common complaints about Flex Moving & Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
Unreliable timing
Customers reported inconsistent scheduling and lack of punctuality from Flex Moving & Storage.
What negative reviewers say
“The movers were 4 hrs late. Called customer service multiple times without anyone picking up.”
Fadi IbrahimVerified ReviewerGoogle“I was given a written quote of $704.00, but they ended up charging me $2,500.00—a nearly 250% increase.”
Jeff JonesVerified ReviewerGoogle“Multiple of my items were damaged when they arrived for drop off. A gouge in my table, scratched furniture, big rust stains on my couches.”
sara weeberVerified ReviewerGoogle
Flex Moving & Storage
3.44Detroit, MI
Save more than 30% on average by comparing movers before you book.
Flex Moving & Storage
3.44
Detroit, MI
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Detroit.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Flex Moving & Storage offer?
Flex Moving & Storage offers full-service moving, labor-only loading help, and local moves. It also provides long-distance moves, commercial moves, and small moves.
Services offered
Is Flex Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 3610638 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Flex Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3610638, as FLEX MOVING INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Flex Moving & Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- FLEX MOVING INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 101,203Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Michigan, you can expect to pay approximately $116/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Michigan moving companies similar to Flex Moving & Storage typically bill the amounts below using a $116/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Flex Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Michigan moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Flex Moving & Storage offer?
- Accepts
- Credit CardsCash
- Deposit
- Not listed, so ask
- Discounts
- MilitarySenior
Flex Moving & Storage accepts credit cards and cash. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Flex Moving & Storage also offers military and senior discounts. Ask what you qualify for and how much you could save before you book.
How Flex Moving & Storage compares with the top 10 Detroit movers
With a moveBuddha score of 3.44 out of 5, Flex Moving & Storage ranks #23 and falls short of the top 10 movers in Detroit, 0.90 points behind Ultimate Movers, the tenth-placed mover. Flex Moving & Storage has a quote accuracy score higher than nine of the ten, but the lowest review quality score.
The ten highest-scoring local movers near Detroit, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Men on the MoveBelleville | 4.56 | 157 | 4.6 | 2.9 | A+ |
| 2 | O'Sullivan Moving & Storage CO.Royal Oak | 4.50 | 686 | 4.3 | 3.0 | A+ |
| 3 | Grosse Pointe Moving & StorageDetroit | 4.50 | 337 | 4.8 | 4.0 | A+ |
| 4 | Bos Moving & Services, Inc.Commerce Charter Twp | 4.50 | 237 | 4.3 | 3.0 | A+ |
| 5 | Palmer Moving ServicesWarren | 4.44 | 321 | 4.6 | 3.1 | A+ |
| 6 | College Hunks Hauling Junk & MovingMadison Heights | 4.42 | 1,255 | 4.9 | 4.0 | A+ |
| 7 | All My Sons Moving & StorageOak Park | 4.36 | 1,420 | 4.5 | 1.6 | A+ |
| 8 | White Star Movers, Inc.Sterling Heights | 4.36 | 1,032 | 4.6 | 3.5 | D- |
| 9 | Juggernauts Moving & StorageTroy | 4.36 | 410 | 4.8 | 3.8 | A+ |
| 10 | Ultimate MoversBrownstown Charter Twp | 4.34 | 577 | 4.8 | 4.7 | A+ |
| 23 | Flex Moving & StorageThis mover · ranks #23 | 3.44 | 348 | — | — | — |
How does Flex Moving & Storage compare to other Michigan movers?
- moveBuddha score#93 of 172(worse than average)
3.44vs 3.80 avg
Flex Moving & Storage scores 3.44, below the Michigan average of 3.80, and ranks #93 of 172 Michigan movers.
- Positive reviews#89 of 172(level with average)
91%vs 91% avg
Flex Moving & Storage has 91% positive reviews, in line with the Michigan average of 91%, and ranks #89 of 172 Michigan movers.
- Negative reviews#95 of 172(level with average)
9%vs 9% avg
Flex Moving & Storage has 9% negative reviews, in line with the Michigan average of 9%, and ranks #95 of 172 Michigan movers. A lower percentage is better.
- Reviews analyzed#36 of 172(better than average)
348vs 328 avg
Flex Moving & Storage has 348 reviews analyzed, above the Michigan average of 328, and ranks #36 of 172 Michigan movers.
| Metric | This moverFlex Moving & Storage | Michigan avg | Michigan rank | Difference |
|---|---|---|---|---|
| moveBuddha score#93 of 172 in Michigan | 3.44 | 3.80 | #93 of 172 | −0.36(worse than average) |
| Positive reviews#89 of 172 in Michigan | 91% | 91% | #89 of 172 | ±0 pts |
| Negative reviewsLower is better#95 of 172 in Michigan | 9% | 9% | #95 of 172 | ±0 pts |
| Reviews analyzed#36 of 172 in Michigan | 348 | 328 | #36 of 172 | +20(better than average) |
Compared with 172 Michigan movers with moveBuddha profiles. Rank #1 is the best in Michigan.
Flex Moving & Storage
3.44Detroit, MI
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Detroit.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Flex Moving & Storage
3.44
Detroit, MI
Final verdict: Flex Moving & Storage
Flex Moving & Storage earns a 3.44/5 moveBuddha Score and ranks #23 among Detroit movers, with 91% positive feedback across 348 customer reviews.
Customers consistently praise its quick response times and helpful movers. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
It operates 3 trucks. The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Flex Moving & Storage
3.44
Detroit, MI
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Michigan moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Flex Moving & Storage
- Phone
- (313) 509-1469
- Website
- go.flex.storage
Other Flex Moving & Storage locations
- Phoenix, AZ
- Phoenix, AZ
- Tucson, AZ
- Fontana, CA
- Long Beach, CA
- Ontario, CA
- San Diego, CA
- Denver, CO
- Boynton Beach, FL (Flex Moving and Storage)
- Fort Lauderdale, FL
- Hollywood, FL
- Jacksonville, FL
- Orlando, FL
- Orlando, FL
- Pompano Beach, FL
- St. Petersburg, FL
- Tampa, FL
- West Palm Beach, FL
- Atlanta, GA
- Lithonia, GA
- Avon, MA
- Boston, MA
- Columbia, MD
- Washington, DC
- Livonia, MI
- Minneapolis, MN
- Charlotte, NC
- Durham, NC
- Greensboro, NC
- Massapequa, NY
- Philadelphia, PA
- Pittsburgh, PA
- Mount Juliet, TN
- Smyrna, TN
- Austin, TX
- Dallas, TX
- Houston, TX
- Houston, TX
- San Antonio, TX
- San Antonio, TX
- Alexandria, VA
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.