Flex Moving & Storage review 2026 (Alexandria, VA)
In business since 2022 · Updated
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Flex Moving & Storage, a moveBuddha Certified mover based in Alexandria, VA, ranks #86 of 304 movers in Virginia with a 4.06/5 rating.
98% of Flex Moving & Storage's 157 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves unexpected charges.
In business since 2022, Flex Moving & Storage holds active FMCSA registration (USDOT #3610638) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Flex Moving & Storage measures up
Across 157 reviews, Flex Moving & Storage in Alexandria, VA is rated 4.6/5 on Google (657 reviews), and has a B rating from the Better Business Bureau.
Flex Moving & Storage ranks #86 out of 304 movers in Virginia with a moveBuddha Score of 4.06 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.06.
- Brand
- 4.5
- Industry experience
- 4.4
- Review quality
- 4.3
- Customer service
- 4.1
- Website
- 4.0
Google rating
Based on 657 reviews
Better Business Bureau
Based on BBB profile
Is Flex Moving & Storage moveBuddha Certified?
Flex Moving & Storage is moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
What Flex Moving & Storage has committed to
- All fees listed up front. Transparent rate tables and binding estimates by default.
- 3 hours to respond. To calls and concerns, during business hours.
- 3 updates before move day. 7 days before, 24 hours before, and on the day.
- 30 days to acknowledge a claim. And 120 days to resolve it.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Flex Moving & Storage?
Out of 157 verified reviews, 98% of customers left a positive review about Flex Moving & Storage in Alexandria, VA. 1.9% of reviews are negative. Flex Moving & Storage has a 9% higher positive review percentage than the average Virginia moving company (98% vs the Virginia state average of 89%).
- Positive98.1%(154)
- Negative1.9%(3)
Based on 157 reviews across Google, Yelp, and other review sites.
What customers like about Flex Moving & Storage
Affordable rates
Many reviewers found Flex Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
Efficient service
Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
Respectful of property
Customers appreciated how carefully Flex Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
Quick moving process
The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Flex Moving & Storage's attention to detail.
What positive reviewers say
“Great price and incredible professional service. I moved my business in less than four hours.”
GoogleVerified Reviewer “The movers were very efficient, wrapped everything securely, and ensured all my belongings arrived safely.”
GoogleVerified Reviewer “John Perry and his teammate handled my furniture with care, respected my home, and ensured they did not track dirt on my floors.”
Rhonda BVerified ReviewerGoogle“Honestly amazed at how quickly my assigned team moved. The price was affordable and they were extremely professional.”
GoogleVerified Reviewer
Most common complaints about Flex Moving & Storage
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
Inaccurate estimates
Estimates from Flex Moving & Storage were sometimes way off from what customers were ultimately billed.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“They never explained why my storage rate increased about $100 per month after the original quote. They also wanted to charge the full month to remove items after five days.”
GoogleVerified Reviewer “The move was estimated at 4 to 5 hours but took 9 hours. The final invoice was almost double the quote, and I had to help wrap furniture and move boxes.”
GoogleVerified Reviewer “One mover quit and walked off. Walls were scratched and dented at both locations, items were handled carelessly, and the crew left some belongings behind.”
Jessica DavisVerified ReviewerGoogle
Flex Moving & Storage
4.06Alexandria, VASince 2022
Save more than 30% on average by comparing movers before you book.
Flex Moving & Storage
4.06
Alexandria, VA · Since 2022
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Alexandria.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Flex Moving & Storage offer?
Flex Moving & Storage offers packing, plus storage and climate-controlled storage.
Services offered
Is Flex Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 3610638 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Flex Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3610638, as FLEX MOVING INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Flex Moving & Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- FLEX MOVING INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 101,203Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- May 2026
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Virginia, you can expect to pay approximately $137/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Virginia moving companies similar to Flex Moving & Storage typically bill the amounts below using a $137/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Flex Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Virginia moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Flex Moving & Storage offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Flex Moving & Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Flex Moving & Storage also offers discounts on request. It also lists: Setup Service customers receive $50 off Premium and Full Service moves, or $25 off FlexHaul Budget moves. Ask what you qualify for and how much you could save before you book.
How Flex Moving & Storage compares with the top 3 Alexandria movers
With a moveBuddha score of 4.06 out of 5, Flex Moving & Storage trails the three highest-scoring Alexandria moving companies, 0.36 points behind Prince Movers. Flex Moving & Storage's score rests on 157 reviews, fewer than any of the three. Where Flex Moving & Storage falls behind is industry experience, with the lowest industry experience score in the group.
The three highest-scoring local movers near Alexandria, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Global Moving SystemsSpringfield | 4.48 | 769 | 4.6 | 4.7 | A+ |
| 2 | My Pro MoversMcLean | 4.48 | 361 | 5.0 | 3.9 | A |
| 3 | Prince MoversAshburn | 4.42 | 984 | 5.0 | 4.8 | A |
| 4 | Flex Moving & StorageThis mover · ranks #4 | 4.06 | 157 | 4.6 | — | B |
How does Flex Moving & Storage compare to other Virginia movers?
- moveBuddha score#86 of 304(better than average)
4.06vs 3.66 avg
Flex Moving & Storage scores 4.06, above the Virginia average of 3.66, and ranks #86 of 304 Virginia movers.
- Positive reviews#63 of 304(better than average)
98%vs 89% avg
Flex Moving & Storage has 98% positive reviews, above the Virginia average of 89%, and ranks #63 of 304 Virginia movers.
- Negative reviews#72 of 304(better than average)
2%vs 10% avg
Flex Moving & Storage has 2% negative reviews, below the Virginia average of 10%, and ranks #72 of 304 Virginia movers. A lower percentage is better.
- Reviews analyzed#119 of 304(worse than average)
157vs 321 avg
Flex Moving & Storage has 157 reviews analyzed, below the Virginia average of 321, and ranks #119 of 304 Virginia movers.
- Years in business#80 of 304(worse than average)
4 yearsvs 22 years avg
Flex Moving & Storage has been in business for 4 years, below the Virginia average of 22 years, and ranks #80 of 304 Virginia movers.
| Metric | This moverFlex Moving & Storage | Virginia avg | Virginia rank | Difference |
|---|---|---|---|---|
| moveBuddha score#86 of 304 in Virginia | 4.06 | 3.66 | #86 of 304 | +0.40(better than average) |
| Positive reviews#63 of 304 in Virginia | 98% | 89% | #63 of 304 | +9 pts(better than average) |
| Negative reviewsLower is better#72 of 304 in Virginia | 2% | 10% | #72 of 304 | −8 pts(better than average) |
| Reviews analyzed#119 of 304 in Virginia | 157 | 321 | #119 of 304 | −164(worse than average) |
| Years in business#80 of 304 in Virginia | 4 years | 22 years | #80 of 304 | −18(worse than average) |
Compared with 304 Virginia movers with moveBuddha profiles. Rank #1 is the best in Virginia.
Flex Moving & Storage
4.06Alexandria, VASince 2022
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Alexandria.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Flex Moving & Storage
4.06
Alexandria, VA · Since 2022
Final verdict: Flex Moving & Storage
Flex Moving & Storage, a moveBuddha Certified mover, earns a 4.06/5 moveBuddha Score and ranks #4 among Alexandria movers, with 98% positive feedback across 157 customer reviews.
Customers consistently praise its affordable rates and efficient service. It is best for customers prioritizing careful handling of belongings, efficient moves, and reliable service experience.
With 3 trucks and a track record dating to 2022, it has less history than the average Virginia mover, and the most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Flex Moving & Storage
4.06
Alexandria, VA · Since 2022
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Virginia moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Flex Moving & Storage
- Phone
- (703) 260-8923
- Website
- goflex.com
- Profiles
Other Flex Moving & Storage locations
- Phoenix, AZ
- Phoenix, AZ
- Tucson, AZ
- Fontana, CA
- Long Beach, CA
- Ontario, CA
- San Diego, CA
- Denver, CO
- Boynton Beach, FL (Flex Moving and Storage)
- Fort Lauderdale, FL
- Hollywood, FL
- Jacksonville, FL
- Orlando, FL
- Orlando, FL
- Pompano Beach, FL
- St. Petersburg, FL
- Tampa, FL
- West Palm Beach, FL
- Atlanta, GA
- Lithonia, GA
- Avon, MA
- Boston, MA
- Columbia, MD
- Washington, DC
- Detroit, MI
- Livonia, MI
- Minneapolis, MN
- Charlotte, NC
- Durham, NC
- Greensboro, NC
- Massapequa, NY
- Philadelphia, PA
- Pittsburgh, PA
- Mount Juliet, TN
- Smyrna, TN
- Austin, TX
- Dallas, TX
- Houston, TX
- Houston, TX
- San Antonio, TX
- San Antonio, TX
Helpful Virginia moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.