Flex Moving & Storage review 2026 (Livonia, MI)
In business since 2022 · Updated
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Flex Moving & Storage, a moveBuddha Certified mover based in Livonia, MI, ranks #73 of 172 movers in Michigan with a 4.12/5 rating.
94% of Flex Moving & Storage's 49 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves unprofessional behavior.
In business since 2022, Flex Moving & Storage holds active FMCSA registration (USDOT #3610638) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Flex Moving & Storage measures up
Across 49 reviews, Flex Moving & Storage in Livonia, MI is rated 4.7/5 on Google (140 reviews), and has a B rating from the Better Business Bureau.
Flex Moving & Storage ranks #73 out of 172 movers in Michigan with a moveBuddha Score of 4.12 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.12.
- Website
- 5.0
- Review quality
- 4.7
- Brand
- 4.5
- Customer service
- 4.4
- Industry experience
- 4.4
Google rating
Based on 140 reviews
Better Business Bureau
Based on BBB profile
Is Flex Moving & Storage moveBuddha Certified?
Flex Moving & Storage is moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
What Flex Moving & Storage has committed to
- All fees listed up front. Transparent rate tables and binding estimates by default.
- 3 hours to respond. To calls and concerns, during business hours.
- 3 updates before move day. 7 days before, 24 hours before, and on the day.
- 30 days to acknowledge a claim. And 120 days to resolve it.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Flex Moving & Storage?
Out of 49 verified reviews, 94% of customers left a positive review about Flex Moving & Storage in Livonia, MI. 6.1% of reviews are negative. Flex Moving & Storage has a 3% higher positive review percentage than the average Michigan moving company (94% vs the Michigan state average of 91%).
- Positive93.9%(46)
- Negative6.1%(3)
Based on 49 reviews across Google, Yelp, and other review sites.
What customers like about Flex Moving & Storage
Affordable rates
Many reviewers found Flex Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that Flex Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
Quick moving process
The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
Quick response times
Customer support at Flex Moving & Storage was often noted for responding to questions or concerns almost immediately
Efficient service
Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
What positive reviewers say
“Flex Moving & Storage was incredible from booking. They arrived on time, and Carnell and Brandon were professional, courteous, quick, and efficient.”
Amy FreedmanVerified ReviewerGoogle“Very easy to set up and communicate with their team ahead of time. Avery and Jarvis showed up within the timeframe, completed the work promptly, added a stop, and kept the move affordable.”
Marideth TschirhartVerified ReviewerGoogle“It was a last-minute booking, but Flex provided a great team. Greg, Avery, and Jarius were professional, fast, and careful. I would use Flex again and recommend them.”
Kelli CookeVerified ReviewerGoogle“The movers handled extra stops and a fourth-floor unload without an elevator, stayed on schedule, and answered all my questions. They were professional and attentive to detail.”
Chris ScottVerified ReviewerGoogle
Most common complaints about Flex Moving & Storage
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Lack of communication
Poor or inconsistent updates from Flex Moving & Storage left some customers feeling in the dark.
What negative reviewers say
“The billing and customer service teams clearly did not communicate. Our 8–10 a.m. appointment changed twice, and a promised deposit refund remained unresolved for six weeks.”
Saher ChaneyVerified ReviewerGoogle“The movers were four hours late. Customer service did not answer multiple calls, and an email received a response eight hours later.”
Fadi IbrahimVerified ReviewerGoogle“Unprofessional, intolerable, and disrespectful.”
CVerified ReviewerGoogle
Flex Moving & Storage
4.12Livonia, MISince 2022
Save more than 30% on average by comparing movers before you book.
Flex Moving & Storage
4.12
Livonia, MI · Since 2022
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Livonia.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Flex Moving & Storage offer?
Licensed under US DOT number 3610638, Flex Moving & Storage offers full-service moving, labor-only loading help, local moves, and long-distance moves.
Services offered
Is Flex Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 3610638 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Flex Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3610638, as FLEX MOVING INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Flex Moving & Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- FLEX MOVING INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 101,203Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- September 2026
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Michigan, you can expect to pay approximately $116/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Michigan moving companies similar to Flex Moving & Storage typically bill the amounts below using a $116/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Flex Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Michigan moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Flex Moving & Storage offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Flex Moving & Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Flex Moving & Storage also offers discounts on request. It also lists: Setup Service customers receive $50 off Premium and Full Service local moves, or $25 off FlexHaul Budget moves. Discount is applied at booking. Ask what you qualify for and how much you could save before you book.
How Flex Moving & Storage compares with other local movers
With a moveBuddha score of 4.12 out of 5, Flex Moving & Storage trails the five top-rated movers in the Livonia area, 0.22 points behind College Hunks Hauling Junk & Moving. Flex Moving & Storage's score rests on 49 reviews, fewer than any of the five. Flex Moving & Storage has the highest review quality score in the group, but the lowest industry experience score.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Handle With Care MovingAnn Arbor | 4.66 | 505 | 4.8 | 3.6 | A+ |
| 2 | Men on the MoveBelleville | 4.56 | 157 | 4.6 | 2.9 | A+ |
| 3 | O'Sullivan Moving & Storage CO.Royal Oak | 4.50 | 686 | 4.3 | 3.0 | A+ |
| 4 | Bos Moving & Services, Inc.Commerce Charter Twp | 4.50 | 237 | 4.3 | 3.0 | A+ |
| 5 | College Hunks Hauling Junk & MovingWayne | 4.34 | 1,266 | 5.0 | 5.0 | F |
| 6 | Flex Moving & StorageThis mover · ranks #6 | 4.12 | 49 | 4.7 | — | B |
How does Flex Moving & Storage compare to other Michigan movers?
- moveBuddha score#73 of 172(better than average)
4.12vs 3.80 avg
Flex Moving & Storage scores 4.12, above the Michigan average of 3.80, and ranks #73 of 172 Michigan movers.
- Positive reviews#64 of 172(better than average)
94%vs 91% avg
Flex Moving & Storage has 94% positive reviews, above the Michigan average of 91%, and ranks #64 of 172 Michigan movers.
- Negative reviews#68 of 172(better than average)
6%vs 9% avg
Flex Moving & Storage has 6% negative reviews, below the Michigan average of 9%, and ranks #68 of 172 Michigan movers. A lower percentage is better.
- Reviews analyzed#114 of 172(worse than average)
49vs 328 avg
Flex Moving & Storage has 49 reviews analyzed, below the Michigan average of 328, and ranks #114 of 172 Michigan movers.
- Years in business#68 of 172(worse than average)
4 yearsvs 27 years avg
Flex Moving & Storage has been in business for 4 years, below the Michigan average of 27 years, and ranks #68 of 172 Michigan movers.
| Metric | This moverFlex Moving & Storage | Michigan avg | Michigan rank | Difference |
|---|---|---|---|---|
| moveBuddha score#73 of 172 in Michigan | 4.12 | 3.80 | #73 of 172 | +0.32(better than average) |
| Positive reviews#64 of 172 in Michigan | 94% | 91% | #64 of 172 | +3 pts(better than average) |
| Negative reviewsLower is better#68 of 172 in Michigan | 6% | 9% | #68 of 172 | −3 pts(better than average) |
| Reviews analyzed#114 of 172 in Michigan | 49 | 328 | #114 of 172 | −279(worse than average) |
| Years in business#68 of 172 in Michigan | 4 years | 27 years | #68 of 172 | −23(worse than average) |
Compared with 172 Michigan movers with moveBuddha profiles. Rank #1 is the best in Michigan.
Flex Moving & Storage
4.12Livonia, MISince 2022
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Livonia.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Flex Moving & Storage
4.12
Livonia, MI · Since 2022
Final verdict: Flex Moving & Storage
Flex Moving & Storage, a moveBuddha Certified mover, earns a 4.12/5 moveBuddha Score and ranks #73 among Michigan movers, with 94% positive feedback across 49 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With 3 trucks and a track record dating to 2022, it has less history than the average Michigan mover, and the most common complaint is unprofessional behavior.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Flex Moving & Storage
4.12
Livonia, MI · Since 2022
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Michigan moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Flex Moving & Storage
- Phone
- (313) 509-1469
- Website
- goflex.com
- Profiles
Other Flex Moving & Storage locations
- Phoenix, AZ
- Phoenix, AZ
- Tucson, AZ
- Fontana, CA
- Long Beach, CA
- Ontario, CA
- San Diego, CA
- Denver, CO
- Boynton Beach, FL (Flex Moving and Storage)
- Fort Lauderdale, FL
- Hollywood, FL
- Jacksonville, FL
- Orlando, FL
- Orlando, FL
- Pompano Beach, FL
- St. Petersburg, FL
- Tampa, FL
- West Palm Beach, FL
- Atlanta, GA
- Lithonia, GA
- Avon, MA
- Boston, MA
- Columbia, MD
- Washington, DC
- Detroit, MI
- Minneapolis, MN
- Charlotte, NC
- Durham, NC
- Greensboro, NC
- Massapequa, NY
- Philadelphia, PA
- Pittsburgh, PA
- Mount Juliet, TN
- Smyrna, TN
- Austin, TX
- Dallas, TX
- Houston, TX
- Houston, TX
- San Antonio, TX
- San Antonio, TX
- Alexandria, VA
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.