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Flex Moving & Storage review 2026 (Minneapolis, MN)

In business since 2022 · Updated

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Flex Moving & Storage, a moveBuddha Certified mover based in Minneapolis, MN, ranks #42 of 152 movers in Minnesota with a 4.14/5 rating.

90% of Flex Moving & Storage's 71 verified customer reviews are positive. Customers most often praise its quick moving process, while the most common complaint involves damage to items.

In business since 2022, Flex Moving & Storage holds active FMCSA registration (USDOT #3610638) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Flex Moving & Storage measures up

Across 71 reviews, Flex Moving & Storage in Minneapolis, MN is rated 4.8/5 on Google (16 reviews), and has a B rating from the Better Business Bureau.

Flex Moving & Storage ranks #42 out of 152 movers in Minnesota with a moveBuddha Score of 4.14 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Google rating

    Based on 16 reviews
  • Better Business Bureau

    Other names on file at BBB

    The Better Business Bureau also lists Flex Moving & Storage as Flex Storage Inc.

    Businesses are often filed at BBB under a legal, parent-company, or former name rather than the one they trade under, so if you look Flex Moving & Storage up on BBB, search for that name too.

    View the BBB profile

    Based on BBB profile
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Is Flex Moving & Storage moveBuddha Certified?

moveBuddha Certified Mover

Flex Moving & Storage is moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

What Flex Moving & Storage has committed to

  • All fees listed up front. Transparent rate tables and binding estimates by default.
  • 3 hours to respond. To calls and concerns, during business hours.
  • 3 updates before move day. 7 days before, 24 hours before, and on the day.
  • 30 days to acknowledge a claim. And 120 days to resolve it.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Flex Moving & Storage?

Out of 71 verified reviews, 90% of customers left a positive review about Flex Moving & Storage in Minneapolis, MN. 9.9% of reviews are negative. Flex Moving & Storage has a 1% higher positive review percentage than the average Minnesota moving company (90% vs the Minnesota state average of 89%).

  • Positive90.1%(64)
  • Negative9.9%(7)

Based on 71 reviews across Google, Yelp, and other review sites.

What customers like about Flex Moving & Storage

  • Quick moving process

    The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.

  • Quick response times

    Customer support at Flex Moving & Storage was often noted for responding to questions or concerns almost immediately

  • Efficient service

    Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.

  • Helpful movers

    Movers were more than just muscleโ€”they offered guidance and went above and beyond to assist customers.

  • Friendly and approachable staff

    Many customers felt at ease working with the courteous and personable team at Flex Moving & Storage.

What positive reviewers say

  • “These guys were great! Very friendly, accommodating and fast movers. Flex moving was great too. Explained everything, did what they said they were going to do when they said it would happen. Everything was perfect ๐Ÿ‘Œโ€ฆ”

    Toni WenzellVerified ReviewerGoogle
  • “Very satisfied with their quickness and efficiency during the move. The movers were friendly and attentive, asking where to place items and whether any needed assembly. Excellent customer service and rapid response. Would hire again.”

    Paige Brooks BriggsVerified ReviewerGoogle
  • “Communications were shared frequently! Cost affordability! Delivery on time! All items well wrapped! All employees respected our home and items! Everything well coordinated!”

    Adolphus BatesVerified ReviewerGoogle
  • “The two movers worked so hard and finished within the estimated time frame. They even wrapped my sectional to prevent damage. Their area manager jumped in to assist without asking.”

    Dee RecordVerified ReviewerGoogle

Most common complaints about Flex Moving & Storage

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Unexpected charges

    Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.

  • Delayed arrival or delivery

    Several reviewers experienced frustrating delays either on moving day or with final delivery.

What negative reviewers say

  • “After a dozen calls, one mover arrived at 2:30 p.m. instead of two movers between 8โ€“11 a.m. He moved about 10 boxes, flooded my toilet, and damaged a wall.”

    Michael RyanVerified ReviewerGoogle
  • “After the job, the company charged my card an additional $272 after a $150 fee. The 30-minute job moved seven heavy items, and customer service did not help with my refund request.”

    Lynn CothronVerified ReviewerGoogle
  • “I paid a $150 deposit after being promised a refund if I declined. I never signed or moved forward, but repeated refund requests failed; the quote also rose from approximately $2,400 to $2,550.”

    Nick PerronVerified ReviewerGoogle
  • “Delivery timing was not properly explained, and I paid an additional $1,500 after the truck could not fit at delivery. Boxes arrived damaged, items were poorly packed, and my TV was transported incorrectly.”

    lorena molanoVerified ReviewerGoogle
  • “They broke furniture, mishandled boxes marked FRAGILE, and raised my quote from $900 to $1,300. The move was expensive and unprofessional.”

    Mariselaa ArevaloVerified ReviewerGoogle

Flex Moving & Storage

4.14Minneapolis, MNSince 2022

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What services does Flex Moving & Storage offer?

Licensed under US DOT number 3610638, Flex Moving & Storage offers full-service moving, labor-only loading help, local moves, and long-distance moves.

Services offered

Is Flex Moving & Storage licensed and insured?

Federally licensed, operating authority active

US DOT 3610638 Check on SAFER

Verified against the FMCSA, not by moveBuddha

Yes, Flex Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3610638, as FLEX MOVING INC, and its operating status is currently active.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Flex Moving & Storage holds. Ask for a certificate of insurance before you book.

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Registered legal name
FLEX MOVING INCThe entity behind the trading name, as filed with the FMCSA
FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
Trucks registered
3Power units reported to the FMCSA
Miles driven
101,203Reported to the FMCSA for 2024
Roadside inspections
0Recorded by the FMCSA
FMCSA record last updated
May 2026

How much does Flex Moving & Storage cost?

Flex Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Minnesota, you can expect to pay approximately $177/hr. Total local-move costs from similar movers typically run $400โ€“$750 for a studio or 1-bedroom, $850โ€“$1,750 for a 2-3 bedroom, and $1,700โ€“$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500โ€“$7,500.

What similar movers typically bill for a local move

Full-service Minnesota moving companies similar to Flex Moving & Storage typically bill the amounts below using a $177/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400โ€“$7503โ€“5 hours, 2 movers
2-3 bedrooms$850โ€“$1,7505โ€“8 hours, 2โ€“3 movers
4+ bedrooms$1,700โ€“$3,4008โ€“12 hours, 3โ€“4 movers

What similar movers typically bill for a long-distance move

Flex Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Minnesota moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500โ€“1,000 mi$4,500โ€“$7,500
4+ bedrooms500โ€“1,000 mi$7,000โ€“$11,500

What payment options and discounts does Flex Moving & Storage offer?

Accepts
No credit cards
Deposit
Not listed, so ask
Discounts
Mover’s own offer

Flex Moving & Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.

Flex Moving & Storage also offers discounts on request. It also lists: Setup Service customers receive $50 off Premium and Full Service local moves, or $25 off FlexHaul Budget moves. Ask what you qualify for and how much you could save before you book.

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How Flex Moving & Storage compares with the top 10 Minneapolis movers

With a moveBuddha score of 4.14 out of 5, Flex Moving & Storage ranks #23 and falls short of the top 10 Minneapolis movers, 0.28 points behind AAA Movers, the tenth-placed mover. Flex Moving & Storage's score rests on 71 reviews, fewer than any of the ten. Flex Moving & Storage has the highest quote accuracy score in the group, but the lowest industry experience score.

The ten highest-scoring local movers near Minneapolis, by moveBuddha score.

#MoverScoreReviews
1AAA MoversNew Hope4.621,782
2Good Stuff MovingMaplewood4.522,170
3Piepho Moving & Storage, Inc.Rochester4.52143
4Matt's Moving CompanyMinneapolis4.501,254
5TWO MEN AND A TRUCKHopkins4.48818
6College Muscle Movers, LLCSt Paul4.48719
7The Move CrewMinneapolis4.48673
8Metcalf Moving & StorageSt. Paul4.48234
9Lighthouse MovingSt Paul4.44277
10AAA MoversBrooklyn Park4.42382
23Flex Moving & StorageThis mover ยท ranks #234.1471

How does Flex Moving & Storage compare to other Minnesota movers?

  • moveBuddha score#42 of 152(better than average)

    4.14vs 3.68 avg

    Flex Moving & Storage scores 4.14, above the Minnesota average of 3.68, and ranks #42 of 152 Minnesota movers.

  • Positive reviews#93 of 152(better than average)

    90%vs 89% avg

    Flex Moving & Storage has 90% positive reviews, above the Minnesota average of 89%, and ranks #93 of 152 Minnesota movers.

  • Negative reviews#99 of 152(level with average)

    10%vs 10% avg

    Flex Moving & Storage has 10% negative reviews, in line with the Minnesota average of 10%, and ranks #99 of 152 Minnesota movers. A lower percentage is better.

  • Reviews analyzed#84 of 152(worse than average)

    71vs 293 avg

    Flex Moving & Storage has 71 reviews analyzed, below the Minnesota average of 293, and ranks #84 of 152 Minnesota movers.

  • Years in business#53 of 152(worse than average)

    4 yearsvs 33 years avg

    Flex Moving & Storage has been in business for 4 years, below the Minnesota average of 33 years, and ranks #53 of 152 Minnesota movers.

MetricThis moverMinnesota avg
moveBuddha score#42 of 152 in Minnesota4.143.68
Positive reviews#93 of 152 in Minnesota90%89%
Negative reviewsLower is better#99 of 152 in Minnesota10%10%
Reviews analyzed#84 of 152 in Minnesota71293
Years in business#53 of 152 in Minnesota4 years33 years

Compared with 152 Minnesota movers with moveBuddha profiles. Rank #1 is the best in Minnesota.

Flex Moving & Storage

4.14Minneapolis, MNSince 2022

Save more than 30% on average by comparing movers before you book.

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Final verdict: Flex Moving & Storage

Flex Moving & Storage, a moveBuddha Certified mover, earns a 4.14/5 moveBuddha Score and ranks #23 among Minneapolis movers, with 90% positive feedback across 71 customer reviews.

Customers consistently praise its quick moving process and quick response times. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.

With 3 trucks and a track record dating to 2022, it has less history than the average Minnesota mover, and the most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Flex Moving & Storage

Minneapolis, MN ยท Since 2022

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Minnesota moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

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