Flex Moving & Storage review 2026 (Massapequa, NY)
In business since 2023 · Updated
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Flex Moving & Storage, a moveBuddha Certified mover based in Massapequa, NY, ranks #102 of 520 movers in New York with a 4.22/5 rating.
69% of Flex Moving & Storage's 16 verified customer reviews are positive. Customers most often praise its flexibility, while the most common complaint involves unexpected charges.
In business since 2023, Flex Moving & Storage holds active FMCSA registration (USDOT #3610638) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Flex Moving & Storage measures up
Across 16 reviews, Flex Moving & Storage in Massapequa, NY is rated 3.8/5 on Yelp (16 reviews), and has a B rating from the Better Business Bureau.
Flex Moving & Storage ranks #102 out of 520 movers in New York with a moveBuddha Score of 4.22 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.22.
- Review quality
- 4.3
- Customer service
- 4.1
- Industry experience
- 4.1
- Brand
- 4.0
- Website
- 4.0
Yelp rating
Based on 16 reviews
Better Business Bureau
Based on BBB profile
Is Flex Moving & Storage moveBuddha Certified?
Flex Moving & Storage is moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
What Flex Moving & Storage has committed to
- All fees listed up front. Transparent rate tables and binding estimates by default.
- 3 hours to respond. To calls and concerns, during business hours.
- 3 updates before move day. 7 days before, 24 hours before, and on the day.
- 30 days to acknowledge a claim. And 120 days to resolve it.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Flex Moving & Storage?
Out of 16 verified reviews, 69% of customers left a positive review about Flex Moving & Storage in Massapequa, NY. 31.2% of reviews are negative. Flex Moving & Storage has a 19% lower positive review percentage than the average New York moving company (69% vs the New York state average of 88%).
- Positive68.8%(11)
- Negative31.2%(5)
Based on 16 reviews across Google, Yelp, and other review sites.
What customers like about Flex Moving & Storage
Flexibility
Clients liked that Flex Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
Organized packing
Flex Moving & Storage is often recognized for labeling boxes clearly and packing with structure and care.
Quick response times
Customer support at Flex Moving & Storage was often noted for responding to questions or concerns almost immediately
Consistency and follow-up
Reviewers liked that Flex Moving & Storage stayed in touch before and after the move to ensure everything went smoothly.
Respectful of property
Customers appreciated how carefully Flex Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“They're very accommodating and get things done in lightening speed.”
Sophia Y.Verified ReviewerYelp“They were able to accommodate a NEXT DAY move. They arrived on Sunday 15 minutes early with a huge truck and meticulously wrapped/ packaged all of our items.”
Nikki F.Verified ReviewerYelp“Zach was so helpful and responsive on the phone, and he followed up with me and confirmed that all the information was correct.”
Lisa K.Verified ReviewerYelp“Mike and Zarko were very responsive with the quote, COI, and accommodating my building requirements. Victor was on-time and very professional+careful during my actual move.”
Simon W.Verified ReviewerYelp“They were very careful and respectful of all of the property. They wrapped what needed to be wrapped and I immediately felt I was in good hands.”
Julia A.Verified ReviewerYelp
Most common complaints about Flex Moving & Storage
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
Damage to items
Some customers reported that items were damaged during packing or loading.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
What negative reviewers say
“They did not show up the day of the move and would not provide an ETA until 10 AM, when they discovered the movers were not coming.”
Dana A.Verified ReviewerYelp“They broke our TV, our bedroom furniture wasn't wrapped, and my husband was doing most of the work.”
Nancy T.Verified ReviewerYelp“They charged $600 to my card, then no driver showed up for the confirmed unloading. The unloading was pushed to the following day.”
Sweta R.Verified ReviewerYelp“They charged my card more than the total estimate during the move, then charged me again afterward for an unknown charge.”
Jenn B.Verified ReviewerYelp“My moving crew was late by over 2 hours on 2 occasions... I also had a slight damage on an artwork due to the move.”
Anonymous M.Verified ReviewerYelp
Flex Moving & Storage
4.22Massapequa, NYSince 2023
Save more than 30% on average by comparing movers before you book.
Flex Moving & Storage
4.22
Massapequa, NY · Since 2023
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Massapequa.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Flex Moving & Storage offer?
Flex Moving & Storage covers moving (local moves and long-distance moves), packing, and storage (climate-controlled storage).
Services offered
Is Flex Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 3610638 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Flex Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3610638, as FLEX MOVING INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Flex Moving & Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- FLEX MOVING INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 101,203Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in New York, you can expect to pay approximately $139/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service New York moving companies similar to Flex Moving & Storage typically bill the amounts below using a $139/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Flex Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service New York moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Flex Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Flex Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Flex Moving & Storage also offers discounts on request. It also lists: Setup Service customers receive $50 off Premium and Full Service local moves, or $25 off FlexHaul Budget moves. Storage promotions advertise savings of up to 30%. Ask what you qualify for and how much you could save before you book.
How Flex Moving & Storage compares with other local movers
With a moveBuddha score of 4.22 out of 5, Flex Moving & Storage trails the five top-rated movers near Massapequa, 0.26 points behind All The Right Moves Ltd. Flex Moving & Storage's score rests on 16 reviews, fewer than any of the five. Where Flex Moving & Storage falls behind is customer service, with the lowest customer service score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Great MoversBrooklyn | 4.70 | 2,234 | 4.9 | 4.7 | A+ |
| 2 | Roadway MovingNew York | 4.66 | 5,014 | 4.9 | 4.6 | A+ |
| 3 | Men On The MoveWoodbury | 4.62 | 683 | 4.9 | 3.8 | A+ |
| 4 | College Hunks Hauling Junk & MovingHauppauge | 4.52 | 2,408 | 4.9 | 3.5 | A+ |
| 5 | All The Right Moves LtdNew Hyde Park | 4.48 | 44 | 4.9 | 4.0 | A+ |
| 6 | Flex Moving & StorageThis mover · ranks #6 | 4.22 | 16 | — | 3.8 | B |
How does Flex Moving & Storage compare to other New York movers?
- moveBuddha score#102 of 520(better than average)
4.22vs 3.62 avg
Flex Moving & Storage scores 4.22, above the New York average of 3.62, and ranks #102 of 520 New York movers.
- Positive reviews#404 of 520(worse than average)
69%vs 88% avg
Flex Moving & Storage has 69% positive reviews, below the New York average of 88%, and ranks #404 of 520 New York movers.
- Negative reviews#409 of 520(worse than average)
31%vs 11% avg
Flex Moving & Storage has 31% negative reviews, above the New York average of 11%, and ranks #409 of 520 New York movers. A lower percentage is better.
- Reviews analyzed#383 of 520(worse than average)
16vs 285 avg
Flex Moving & Storage has 16 reviews analyzed, below the New York average of 285, and ranks #383 of 520 New York movers.
- Yelp rating#77 of 520(better than average)
3.8vs 3.7 avg
Flex Moving & Storage has a Yelp rating of 3.8, above the New York average of 3.7, and ranks #77 of 520 New York movers.
- Years in business#146 of 520(worse than average)
3 yearsvs 30 years avg
Flex Moving & Storage has been in business for 3 years, below the New York average of 30 years, and ranks #146 of 520 New York movers.
| Metric | This moverFlex Moving & Storage | New York avg | New York rank | Difference |
|---|---|---|---|---|
| moveBuddha score#102 of 520 in New York | 4.22 | 3.62 | #102 of 520 | +0.60(better than average) |
| Positive reviews#404 of 520 in New York | 69% | 88% | #404 of 520 | −19 pts(worse than average) |
| Negative reviewsLower is better#409 of 520 in New York | 31% | 11% | #409 of 520 | +20 pts(worse than average) |
| Reviews analyzed#383 of 520 in New York | 16 | 285 | #383 of 520 | −269(worse than average) |
| Yelp ratingBased on only 16 reviews#77 of 520 in New York | 3.8 | 3.7 | #77 of 520 | +0.1(better than average) |
| Years in business#146 of 520 in New York | 3 years | 30 years | #146 of 520 | −27(worse than average) |
Compared with 520 New York movers with moveBuddha profiles. Rank #1 is the best in New York.
Flex Moving & Storage
4.22Massapequa, NYSince 2023
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Massapequa.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Flex Moving & Storage
4.22
Massapequa, NY · Since 2023
Final verdict: Flex Moving & Storage
Flex Moving & Storage, a moveBuddha Certified mover, earns a 4.22/5 moveBuddha Score and ranks #102 among New York movers, with 69% positive feedback across 16 customer reviews.
Customers consistently praise its flexibility and organized packing. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With 3 trucks and a track record dating to 2023, it has less history than the average New York mover, and the most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Flex Moving & Storage
4.22
Massapequa, NY · Since 2023
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your New York moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Flex Moving & Storage
- Phone
- (917) 983-4715
- Website
- goflex.com
Other Flex Moving & Storage locations
- Phoenix, AZ
- Phoenix, AZ
- Tucson, AZ
- Fontana, CA
- Long Beach, CA
- Ontario, CA
- San Diego, CA
- Denver, CO
- Boynton Beach, FL (Flex Moving and Storage)
- Fort Lauderdale, FL
- Hollywood, FL
- Jacksonville, FL
- Orlando, FL
- Orlando, FL
- Pompano Beach, FL
- St. Petersburg, FL
- Tampa, FL
- West Palm Beach, FL
- Atlanta, GA
- Lithonia, GA
- Avon, MA
- Boston, MA
- Columbia, MD
- Washington, DC
- Detroit, MI
- Livonia, MI
- Minneapolis, MN
- Charlotte, NC
- Durham, NC
- Greensboro, NC
- Philadelphia, PA
- Pittsburgh, PA
- Mount Juliet, TN
- Smyrna, TN
- Austin, TX
- Dallas, TX
- Houston, TX
- Houston, TX
- San Antonio, TX
- San Antonio, TX
- Alexandria, VA
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.