Flex Moving & Storage review 2026 (Avon, MA)
Updated
Flex Moving & Storage, an Avon, MA moving company, ranks #125 of 299 movers in Massachusetts, with a moveBuddha rating of 3.44/5.
85% of Flex Moving & Storage's 496 verified customer reviews are positive. Customers most often praise its friendly and approachable staff, while the most common complaint involves difficulty reaching the company.
Flex Moving & Storage holds active FMCSA registration (USDOT #3610638) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
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How Flex Moving & Storage measures up
Flex Moving & Storage ranks #125 out of 299 movers in Massachusetts with a moveBuddha Score of 3.44 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.44.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
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Is Flex Moving & Storage moveBuddha Certified?
Flex Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Flex Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Flex Moving & Storage?
Out of 496 verified reviews, 85% of customers left a positive review about Flex Moving & Storage in Avon, MA. 11.5% of reviews are negative and 3.4% are neutral. Flex Moving & Storage has a 5% lower positive review percentage than the average Massachusetts moving company (85% vs the Massachusetts state average of 90%).
- Positive85.1%(422)
- Neutral3.4%(17)
- Negative11.5%(57)
Based on 496 reviews across Google, Yelp, and other review sites.
What customers like about Flex Moving & Storage
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Flex Moving & Storage.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
What positive reviewers say
“Staff is friendly and helpful. Willing to go out back and option back stock in search of good veining on marble pieces.”
Christopher ThomsonVerified ReviewerGoogle“Terry was bubbly, funny but patient and so helpful! He stayed by our side for over an hour and was so patient, and knowledgeable!”
Ashley NewbertVerified ReviewerGoogle“Great customer service by Gabe! He walked around the store with me -helped me load all the tile and made sure I didn't forget anything.”
Christina MarinVerified ReviewerGoogle“Once Tina and I planned everything out, John rolled up his sleeves and helped me load up my trolley and truck, both with a smile.”
Kate TothVerified ReviewerGoogle
What mixed reviewers say
“Laurentia was super friendly and knowledgeable, but pickup staff were not professional, and the store never answered our calls.”
Jeremy KrantzVerified ReviewerGoogle“Good service inside, but we waited nearly two hours at customer pickup to receive our order.”
Chris KarlVerified ReviewerGoogle“Prices are decent and selection is vast, but customer service was absent. The cashier looked as if she did not want to be there.”
K LVerified ReviewerGoogle“Space is large and a bit overwhelming. Saima helped put tile together and offered great suggestions.”
Susan LordVerified ReviewerGoogle
Most common complaints about Flex Moving & Storage
Difficult to reach
Customers had trouble contacting Flex Moving & Storage for updates or assistance, especially post-move.
Unfriendly or rude staff
A few customers felt disrespected by curt or unhelpful movers or office staff.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
What negative reviewers say
“Started out great in the design center, but after ordering we kept getting delayed. Two months later we were calling and calling with no answer as to where our tile was.”
Emily RoseVerified ReviewerGoogle“Nobody answers the phone at the store. We were promised a delivery window, but no one contacted us beforehand, and the driver would not bring the tiles inside.”
teresa hurlbutVerified ReviewerGoogle“Customer service was rude and unhelpful when I tried to return a purchase. They blamed the system, gave no clear solution, and made the problem feel like my fault.”
Ann CVerified ReviewerGoogle“We were promised pickup within 24–48 hours. After three days, the order was still not ready; we waited another hour and had to reschedule the contractor.”
Marilia PereiraVerified ReviewerGoogle
Flex Moving & Storage
3.44Avon, MA
Save more than 30% on average by comparing movers before you book.
No obligation · Fast, easy, and free
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Avon.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Flex Moving & Storage offer?
Flex Moving & Storage offers full-service moving, labor-only loading help, local moves, long-distance moves, and commercial moves.
Services offered
Is Flex Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 3610638 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Flex Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3610638, as FLEX MOVING INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Flex Moving & Storage holds. Ask for a certificate of insurance before you book.
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- Registered legal name
- FLEX MOVING INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 101,203Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- September 2026
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Massachusetts, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Massachusetts moving companies similar to Flex Moving & Storage typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Flex Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Massachusetts moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Flex Moving & Storage offer?
- Accepts
- Credit CardsCash
- Deposit
- Not listed, so ask
- Discounts
- MilitarySenior
Flex Moving & Storage accepts credit cards and cash. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Flex Moving & Storage also offers military and senior discounts. Ask what you qualify for and how much you could save before you book.
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How does Flex Moving & Storage compare to other Massachusetts movers?
- moveBuddha score#125 of 299(worse than average)
3.44vs 3.73 avg
Flex Moving & Storage scores 3.44, below the Massachusetts average of 3.73, and ranks #125 of 299 Massachusetts movers.
- Positive reviews#205 of 299(worse than average)
85%vs 90% avg
Flex Moving & Storage has 85% positive reviews, below the Massachusetts average of 90%, and ranks #205 of 299 Massachusetts movers.
- Negative reviews#192 of 299(worse than average)
12%vs 9% avg
Flex Moving & Storage has 12% negative reviews, above the Massachusetts average of 9%, and ranks #192 of 299 Massachusetts movers. A lower percentage is better.
- Reviews analyzed#32 of 299(better than average)
496vs 245 avg
Flex Moving & Storage has 496 reviews analyzed, above the Massachusetts average of 245, and ranks #32 of 299 Massachusetts movers.
| Metric | This moverFlex Moving & Storage | Massachusetts avg | Massachusetts rank | Difference |
|---|---|---|---|---|
| moveBuddha score#125 of 299 in Massachusetts | 3.44 | 3.73 | #125 of 299 | −0.29(worse than average) |
| Positive reviews#205 of 299 in Massachusetts | 85% | 90% | #205 of 299 | −5 pts(worse than average) |
| Negative reviewsLower is better#192 of 299 in Massachusetts | 12% | 9% | #192 of 299 | +3 pts(worse than average) |
| Reviews analyzed#32 of 299 in Massachusetts | 496 | 245 | #32 of 299 | +251(better than average) |
Compared with 299 Massachusetts movers with moveBuddha profiles. Rank #1 is the best in Massachusetts.
Flex Moving & Storage
3.44Avon, MA
Save more than 30% on average by comparing movers before you book.
No obligation · Fast, easy, and free
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Avon.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Final verdict: Flex Moving & Storage
Flex Moving & Storage earns a 3.44/5 moveBuddha Score and ranks #125 among Massachusetts movers, with 85% positive feedback across 496 customer reviews.
Customers consistently praise its friendly and approachable staff and helpful movers. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
It operates 3 trucks. The most common complaint is difficulty reaching the company.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Massachusetts moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Flex Moving & Storage
Other Flex Moving & Storage locations
- Phoenix, AZ
- Phoenix, AZ
- Tucson, AZ
- Fontana, CA
- Long Beach, CA
- Ontario, CA
- San Diego, CA
- Denver, CO
- Boynton Beach, FL (Flex Moving and Storage)
- Fort Lauderdale, FL
- Hollywood, FL
- Jacksonville, FL
- Orlando, FL
- Orlando, FL
- Pompano Beach, FL
- St. Petersburg, FL
- Tampa, FL
- West Palm Beach, FL
- Atlanta, GA
- Lithonia, GA
- Boston, MA
- Columbia, MD
- Washington, DC
- Detroit, MI
- Livonia, MI
- Minneapolis, MN
- Charlotte, NC
- Durham, NC
- Greensboro, NC
- Massapequa, NY
- Philadelphia, PA
- Pittsburgh, PA
- Mount Juliet, TN
- Smyrna, TN
- Austin, TX
- Dallas, TX
- Houston, TX
- Houston, TX
- San Antonio, TX
- San Antonio, TX
- Alexandria, VA
Helpful Massachusetts moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.