Flex Moving & Storage review 2026 (Boston, MA)
Updated
Flex Moving & Storage, a Boston, MA moving company, ranks #217 of 299 movers in Massachusetts, with a moveBuddha rating of 3.30/5.
83% of Flex Moving & Storage's 24 verified customer reviews are positive. Customers most often praise its quick response times, while the most common complaint involves broken promises.
Flex Moving & Storage holds active FMCSA registration (USDOT #3610638) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Flex Moving & Storage measures up
Flex Moving & Storage ranks #217 out of 299 movers in Massachusetts with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Flex Moving & Storage moveBuddha Certified?
Flex Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Flex Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Flex Moving & Storage?
Out of 24 verified reviews, 83% of customers left a positive review about Flex Moving & Storage in Boston, MA. 16.7% of reviews are negative. Flex Moving & Storage has a 7% lower positive review percentage than the average Massachusetts moving company (83% vs the Massachusetts state average of 90%).
- Positive83.3%(20)
- Negative16.7%(4)
Based on 24 reviews across Google, Yelp, and other review sites.
What customers like about Flex Moving & Storage
Quick response times
Customer support at Flex Moving & Storage was often noted for responding to questions or concerns almost immediately
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Flex Moving & Storage.
Quick moving process
The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
Efficient service
Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
Professional and polite staff
Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“Quick and efficient work on pickup and drop off!”
Daniel StrangisVerified ReviewerGoogle“Dave and Junior were super helpful and friendly for our 2 bedroom apartment move! They came right in the middle of the two hour window and got everything done quickly but carefully and professionally.”
Lauren ElenaVerified ReviewerGoogle“On time, polite, careful and helpful. They found somethings that had fallen behind my furniture and made sure I received them.”
RichardVerified ReviewerGoogle“The workers always give you a call to let.You know how far they are They are respectful and they work good…”
DEIVY DfVerified ReviewerGoogle
Most common complaints about Flex Moving & Storage
Broken promises
Customers noted instances where Flex Moving & Storage failed to deliver on services that were initially guaranteed.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Lack of communication
Poor or inconsistent updates from Flex Moving & Storage left some customers feeling in the dark.
What negative reviewers say
“was told today that the reservation booked well in advance was cancelled six days before a local move. I called several times and asked to speak to a manager early in the afternoon and still have not heard back.”
Sam KatzVerified ReviewerGoogle“horrible experience, canceled on me less than a week before, during the hardest time to find movers in Boston. This was booked in advance, and I am seriously disappointed. I don't recommend using them ever…”
Maya VerhoevenVerified ReviewerGoogle“First, they cancelled one twin 3 days before moving date with no reschedule date. My other daughter called several times and was assured all was set and scheduled. But got a call at 7:00 at night the move was cancelled.”
Margaret BrowneVerified ReviewerGoogle“Absolute disaster. Two of the most lazy, incompetent people sent to move my stuff. Reeked of pot and all they did was piss and moan about have to MOVE things!!!”
c nVerified ReviewerGoogle
Flex Moving & Storage
3.30Boston, MA
Save more than 30% on average by comparing movers before you book.
Flex Moving & Storage
3.30
Boston, MA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Boston.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Flex Moving & Storage offer?
Licensed under US DOT number 3610638, Flex Moving & Storage offers full-service moving, labor-only loading help, local moves, and long-distance moves.
Services offered
Is Flex Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 3610638 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Flex Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3610638, as FLEX MOVING INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Flex Moving & Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- FLEX MOVING INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 101,203Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Massachusetts, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Massachusetts moving companies similar to Flex Moving & Storage typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Flex Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Massachusetts moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Flex Moving & Storage offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Flex Moving & Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Flex Moving & Storage also offers discounts on request. It also lists: Setup Service customers receive $50 off Premium and Full Service local moves, or $25 off FlexHaul Budget moves. Discount is applied at booking. Ask what you qualify for and how much you could save before you book.
How Flex Moving & Storage compares with the top 10 Boston movers
Flex Moving & Storage's moveBuddha score of 3.30 out of 5 places it #41, outside the top 10 Boston moving companies, 1.22 points behind Rare Moving & Trucking Company, the tenth-placed mover. Flex Moving & Storage's score rests on 24 reviews, fewer than any of the ten. Where Flex Moving & Storage falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The ten highest-scoring local movers near Boston, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Boston Best Rate MoversWaltham | 4.72 | 1,369 | 4.7 | 4.7 | A+ |
| 2 | Poseidon MovingBrookline | 4.70 | 325 | 4.4 | 4.1 | A+ |
| 3 | Gentle Giant Moving CompanyBoston | 4.64 | 1,924 | 4.9 | 4.1 | A+ |
| 4 | Marathon Moving Co.Canton | 4.62 | 345 | 4.7 | 4.1 | A+ |
| 5 | StairHopper MoversBoston | 4.58 | 5,085 | 5.0 | 4.8 | A+ |
| 6 | Michael's Moving & StorageBoston | 4.58 | 1,592 | 4.9 | 4.2 | A |
| 7 | Flash MovingBoston | 4.58 | 449 | 5.0 | 4.6 | A+ |
| 8 | Exela MoversBoston | 4.56 | 459 | 4.9 | 4.8 | A+ |
| 9 | Esquire Moving & StorageWaltham | 4.56 | 389 | 4.8 | 4.6 | A+ |
| 10 | Rare Moving & Trucking CompanyBoston | 4.52 | 141 | 4.6 | 4.6 | A+ |
| 41 | Flex Moving & StorageThis mover · ranks #41 | 3.30 | 24 | — | — | — |
How does Flex Moving & Storage compare to other Massachusetts movers?
- moveBuddha score#217 of 299(worse than average)
3.30vs 3.73 avg
Flex Moving & Storage scores 3.30, below the Massachusetts average of 3.73, and ranks #217 of 299 Massachusetts movers.
- Positive reviews#217 of 299(worse than average)
83%vs 90% avg
Flex Moving & Storage has 83% positive reviews, below the Massachusetts average of 90%, and ranks #217 of 299 Massachusetts movers.
- Negative reviews#221 of 299(worse than average)
17%vs 9% avg
Flex Moving & Storage has 17% negative reviews, above the Massachusetts average of 9%, and ranks #221 of 299 Massachusetts movers. A lower percentage is better.
- Reviews analyzed#211 of 299(worse than average)
24vs 245 avg
Flex Moving & Storage has 24 reviews analyzed, below the Massachusetts average of 245, and ranks #211 of 299 Massachusetts movers.
| Metric | This moverFlex Moving & Storage | Massachusetts avg | Massachusetts rank | Difference |
|---|---|---|---|---|
| moveBuddha score#217 of 299 in Massachusetts | 3.30 | 3.73 | #217 of 299 | −0.43(worse than average) |
| Positive reviews#217 of 299 in Massachusetts | 83% | 90% | #217 of 299 | −7 pts(worse than average) |
| Negative reviewsLower is better#221 of 299 in Massachusetts | 17% | 9% | #221 of 299 | +8 pts(worse than average) |
| Reviews analyzed#211 of 299 in Massachusetts | 24 | 245 | #211 of 299 | −221(worse than average) |
Compared with 299 Massachusetts movers with moveBuddha profiles. Rank #1 is the best in Massachusetts.
Flex Moving & Storage
3.30Boston, MA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Flex Moving & Storage, then see how it compares with other top-rated movers in Boston.
Compare prices side by side
See where Flex Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Flex Moving & Storage
3.30
Boston, MA
Final verdict: Flex Moving & Storage
Flex Moving & Storage earns a 3.30/5 moveBuddha Score and ranks #41 among Boston movers, with 83% positive feedback across 24 customer reviews.
Customers consistently praise its quick response times and friendly and approachable staff. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
It operates 3 trucks. The most common complaint is broken promises.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Flex Moving & Storage
3.30
Boston, MA
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Massachusetts moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Flex Moving & Storage
- Phone
- (617) 858-6913
- Website
- goflex.com
Other Flex Moving & Storage locations
- Phoenix, AZ
- Phoenix, AZ
- Tucson, AZ
- Fontana, CA
- Long Beach, CA
- Ontario, CA
- San Diego, CA
- Denver, CO
- Boynton Beach, FL (Flex Moving and Storage)
- Fort Lauderdale, FL
- Hollywood, FL
- Jacksonville, FL
- Orlando, FL
- Orlando, FL
- Pompano Beach, FL
- St. Petersburg, FL
- Tampa, FL
- West Palm Beach, FL
- Atlanta, GA
- Lithonia, GA
- Avon, MA
- Columbia, MD
- Washington, DC
- Detroit, MI
- Livonia, MI
- Minneapolis, MN
- Charlotte, NC
- Durham, NC
- Greensboro, NC
- Massapequa, NY
- Philadelphia, PA
- Pittsburgh, PA
- Mount Juliet, TN
- Smyrna, TN
- Austin, TX
- Dallas, TX
- Houston, TX
- Houston, TX
- San Antonio, TX
- San Antonio, TX
- Alexandria, VA
Helpful Massachusetts moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.